How can I make sure I receive my cashback?

6 Tips to Maximize Your TopCashback Experience

1. Disable Blockers

   Disable ad blockers, pop-up blockers, and third-party cookie blockers on your device and browser.
   
   
   
   Follow these steps to adjust your settings in Google Chrome:
   1. Open the menu
   2. Go to 'Settings'
   3. Type 'cookies' into the search box
   4. Select 'Cookies and other site data'
   5. Change your Cookies setting to 'Allow third-party cookies'
   
   Each browser has its own path. To make it easier for you, check WhatIsMyBrowser to see if your third-party cookies are enabled.
   
   If not, click on 'How to enable third-party cookies', select your browser, and enable them by following the recommended steps.
    

   If you are using Adblock Plus, adjust these settings to improve cashback tracking:

   1. Disable “Block Additional Tracking”: This blocks tracking cookies needed for cashback. Turning it off ensures proper tracking.
   
   2. Disable “Block Cookie Consent Pop-ups” (Premium only): Some retailers require these banners for tracking. Disabling this allows tracking cookies to work.

2. Close All Tabs, Apps and Extensions

   Before clearing cookies, close all tabs, apps, and extensions for each visit.
   
   

3. Check if You Can Use the Retailer's App

   Ensure to check pop-ups after clicking from our app or mobile site. They will let you know if you can purchase via the retailer's app.
   
   

4. Allow Cookies

   After clicking our offer, if asked which cookie to allow on the retailer's site, choose 'Accept All'.
   
   

5. Avoid Incognito Mode

   Avoid private browsing to ensure accurate tracking.
   
   

6. Use Recommended Browsers

   If you're facing problems, switch to another browser (except Safari or Firefox), as it might solve the issue. We recommend using Google Chrome.
   
   Google Chrome