My cashback is reporting as £0.00

If your transaction tracks at £0.00, this could mean:

a) If no 'pending uplift' is mentioned in the retailer's terms, the cashback will go on to be declined.

b) If a 'pending uplift' is mentioned, some retailers first track your click or provide a quote before confirming cashback with a value. They need more time to verify your purchase. Once it's been verified or confirmed, the correct cashback amount will appear.

This differs from cashback being payable at £0. If that applies, please check the below help sections.

« TopCashback FAQs and Help Overview

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