Where can I report a fault with the mobile app?

If you notice any issues (not answered through a help article) while using the TopCashback app, we recommend you submit a support ticket and we can help to get it resolved.

To do this through the app, tap on 'More' in the bottom navigation, then expand the 'My Account' dropdown open and tap 'Customer Service'. This will open the Customer Service mobile page and from there you can tap 'Contact Us' to submit a support ticket.

Alternatively, you can submit a support ticket from here to our Customer Care team.

« TopCashback FAQs and Help Overview

Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"In 2005 we helped people save on £50,000 worth of their shopping, today as the UK's leading cashback site, we're helping people to save on over 1 billion pounds worth of shopping every year."