TopCashback Compare Broadband FAQ's

What is TopCashback Compare Broadband?
TopCashback Compare Broadband allows you to compare broadband deals from a wide range of leading providers. Meaning you'll earn cashback on top of getting great prices for your broadband package.
How does it work?
Enter your postcode so that we can find deals which are available in your area. Compare the broadband deals and select the package you'd like to choose, select the 'Visit now' button which will take you either to a voucher code screen (if your package has one included) or straight through to the broadband provider site. Continue to purchase your chosen package and your cashback will automatically track to your TopCashback account.
How long does my cashback take to track to my account and progress to payable?
Your cashback should show within your TopCashback account within 7 days from your purchase date, if nothing has shown within your account after 7 days please get in touch via a claim. Once your cashback has tracked to your account it can take upto 90 days to be approved and your cashback should progress to payable within 5 working days after being approved.
What could stop me getting cashback?
Please be aware: cashback or any discount for offers which state ‘New Customers only’ will only be eligible to new customers of that provider. The use of a voucher code for the purchase of a broadband package may affect your eligibility for cashback/discount.
Will cashback be deducted from the total I pay?
No, you still pay the same price, either in one go, or by monthly payments. Your cashback will then be credited to your TopCashback account and you can withdraw it once it's reached Payable status.
Can I purchase over the phone and still earn cashback?
No, unfortunately for our Broadband Comparison everything must be completed on-line and after clicking from our comparison panel. If you've made a purchase without clicking through our comparison we will not be able to provide any cashback.
Who powers TopCashback Compare Broadband?
TopCashback has partnered with Decision Technologies to power our Broadband comparison product, you may see small Broadband Choices logos when you're on the provider websites, don't worry this doesn't meant there are any issues and your cashback will be tracked back to your TopCashback account.
Broadband Voucher Codes FAQ
The voucher code savings are handled via our partner team, as there are a number of different ways to get your voucher codes we’ve put together some FAQ’s to help answer some of the questions you may have here.

« TopCashback FAQs and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"In 2005 we helped people save on £50,000 worth of their shopping, today as the UK's leading cashback site, we're helping people to save on over 1 billion pounds worth of shopping every year."
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