When should I expect to receive a response on my support ticket?

Our Dedicated Support Team, aim to answer your ticket within one working day.

Occasionally, it may take longer if we are experiencing high levels of queries from our members, but please be assured that we'll be working hard to respond to you as swiftly as we can.

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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

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"Fair Play is at the heart of our culture – we strive to do what’s fairest for you and our employees. "
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