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Hoppa Reviews

TopCashback members who have submitted Hoppa reviews having used them to book airport transfers have generally been happy with the service they received. Many said they would use them again and/or recommend them to others, while one satisfied customer stated that they “always use Hoppa”.

The feedback received from our members also highlights the fact they think they receive a value for money and reliable service for a good price, with customers praising “efficient and timely” airport transfers and friendly staff. The website has been described as easy to use, while one member said Hoppa provided a “fantastic service at the lowest price”. Some TopCashback customers also reported having received their cashback as soon as they got back from their trip — or before in some cases.

This largely positive Hoppa review feedback is backed up by the fact they can boast a four-star Trustpilot rating. They are congratulated on their great communication, courteous drivers and for providing a clear and detailed reply when being asked a question, while one customer described her transaction as a “worry free experience”.

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Hoppa Reviews
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Good service pick ups, very slow payouts on cash backs
  29man0 | 15 Jun 2017 Report Abuse
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Booked with them twice - one booking paid within weeks the other took a year to pay!
  muiry2310 | 12 Jun 2017 Report Abuse
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Have not received cash back, a year after using their service and despite getting Customer Services involved. Will not use company again.
  Isabel2503 | 10 Jun 2017 Report Abuse
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Very slow exhausting process. Took 8 months to reach payable. Disappointing.
  Kendrasienna | 09 Jun 2017 Report Abuse
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Had to wait almost an hour at JFK for transfer to Manhatten. To add insult, still waiting for cashback since June 2016.
  timothyhall | 09 Jun 2017 Report Abuse
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I am still waiting for the cash back, despite going on holiday a year ago yesterday. It said 38 weeks it's now 52 and counting. To say I feel misled would be an understatement, we chose Hoppa as it offered a good discount but withholding the money for a year is incredibly poor service. Never again, you've got 1 star as it won't let me offer any less.... AVOID AVOID AVOID!
  jamiepbaxter | 08 Jun 2017 Report Abuse
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I had two claims, one was paid within a few weeks, but the second one has taken almost 12 months!!
  Cvb6678 | 08 Jun 2017 Report Abuse
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Taxi failed to turn up on time and cash back was refused.....
  scottyhs192 | 07 Jun 2017 Report Abuse
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Terrible! Took a year to pay out.
  theselways | 07 Jun 2017 Report Abuse
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Didn't track and it's taken over a year to pay out. Wouldn't use Hoppa again.
  SCOTTY2K0 | 06 Jun 2017 Report Abuse
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8 months on STILL waiting for cashback
  Moonmin | 31 May 2017 Report Abuse
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12 months on and still no cashback, shocking!
  Kilodpk | 31 May 2017 Report Abuse
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Very slow to pay. Booked April 2016. Paid Cashback May 2017. Despite customer service efforts, the supplier took over 12 months to pay. Very poor indeed.
  mccarrols | 24 May 2017 Report Abuse
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After nearly 12 months I still haven't received my cashback
  alijaybo | 21 May 2017 Report Abuse
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Paid out one year later ! And 7 months after service used. Not great really
  jonesdr | 20 May 2017 Report Abuse
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Still waiting for cash back to be paid nearly a year waiting
  sallynewell | 20 May 2017 Report Abuse
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Its now almost a year (in June) and still awaiting cashback. Would not choose again
  Angelacoleby | 19 May 2017 Report Abuse
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Took 11 months to pay out, needed to chase via Topcashback support team.
  tollycat | 19 May 2017 Report Abuse
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very slow. took a year to receive
  loulabelle16 | 18 May 2017 Report Abuse
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Finally paid out almost 12 months after I returned home - do not believe the estimated payout time, it is fictional.
  MINCER | 17 May 2017 Report Abuse
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Very poor. Do not waste your time here
  7821membert7821 | 15 May 2017 Report Abuse
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Terrible, used twice, 1st time took 15 months to settle
  Louise6387 | 14 May 2017 Report Abuse
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very very slow to payout
  Lesjj | 14 May 2017 Report Abuse
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The 1 star is for the tracking, my cashback is now coming up to its 12 month anniversary and still no sign of payment although its been confirmed nealy 6 months now. Very disappointing.
  stoker3 | 13 May 2017 Report Abuse
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Why should they be given one star. They are unprofessional.
  epairey | 11 May 2017 Report Abuse
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