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Get up to 10% of your purchase back
when you shop with Hotels.com
Hotels.com Reviews
Reviews and experiences from TopCashback members who have shopped with Hotels.com.
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Hotels.com Reviews
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Rapid payout, under one month, excellent.
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DCW11 | 23 Sep 2018
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Always a positive experience from this company.
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ChoZanWan | 19 Sep 2018
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Relatively prompt payer.
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tonyrear | 19 Sep 2018
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Very good and easy to book thank you ,
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ryprob | 17 Sep 2018
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they keep declining my transactions
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carlwoodmansee | 07 Sep 2018
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Sorry not happy, had to do a manual claim in July 18 after holiday, As did not track on booking made last year, I'm waiting for a response.
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Jake2828 | 06 Sep 2018
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cashback declined when i did everything i should have. not happy and wont use again
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freebiegirl | 30 Aug 2018
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I love using hotels.com - first it's a user-friendly site that makes it easy to find good hotel deals. The fact that you can get nights for free and cash back with TopCashback sweetens the deal.
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colodawg | 28 Aug 2018
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Long time Topcashback member, this is the first time review I've submitted. I was lured in by a special enhanced, ends in a few days time 14% cash back offer. Cashback didn't track, I had to chase and when it eventually came through it was for an equivalent of c.7.7%. I raised this with Topcashback who in turn raised it with relevant agency. No breakdown of the payment was forthcoming, even knocking off VAT there was no way of understanding how the payout was almost half that expected. Topcashback say they can't offer anything other than apologising for the outcome. In my experience don't believe any hype from Hotels.com
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kenlor | 26 Aug 2018
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First time to use this company & it won´t be the last!
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MCDA | 25 Aug 2018
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Still waiting for a payment that was completed in February!
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ClaireTiffWhe | 23 Aug 2018
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Excellent service provided
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pat191056 | 22 Aug 2018
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They don’t honour the full cashback when they run special one day promos (e.g 20% cashback) - I met all conditions of the promo yet Hotels.com and Topcashback failed to pay me the correct cashback. Be wary of their promos!
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bakerboy83 | 21 Aug 2018
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It's great and wish it was quicker and better rates for loyal customers
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JahnavaRani | 18 Aug 2018
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Didn't give the full cashback amount. Deducted tax and anything else possible to reduce the payout.
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JP1972 | 11 Aug 2018
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Simple and easy to use, just click on the link to Hotels.com and carry on as normal, not only do you get cashback you even get holiday rewards nights.
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Joanna0608 | 09 Aug 2018
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always 1st class service
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robert_hawkins | 22 Jul 2018
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Vast majority paid out, usually within a few weeks, little information left if cashback claim rejected
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markashton1970 | 20 Jul 2018
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very bad as it never registers my purchase for cashback
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jasonjong | 20 Jul 2018
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Very simple, easy to use. Really impressed with Hotels.com
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DHipwell | 19 Jul 2018
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