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Get up to 10% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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Okay. Nothing to rave about.
  shoemanpete | 08 Jan 2017 Report Abuse
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Great service!!!
  enrag2000 | 08 Jan 2017 Report Abuse
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simple transaction and cashback is always paid and although it sometimes take longer than indicated the level of the cashback makes the wait worthwhile
  maddog63 | 08 Jan 2017 Report Abuse
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sensible, consistent & helpful
  ronreid2 | 08 Jan 2017 Report Abuse
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Always a good % on purchases and always tracks successfully
  DeefaceKeir | 07 Jan 2017 Report Abuse
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Cashback has been paid, but only after I chased it with Topcashback's support team
  Ambrotopcashback | 07 Jan 2017 Report Abuse
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Excellent, very pleased.
  sbanerjee | 07 Jan 2017 Report Abuse
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Always useful merchant.
  cazna | 07 Jan 2017 Report Abuse
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Good rate of cashback; pays in the stated time
  Ambrosius | 07 Jan 2017 Report Abuse
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so convenient!
  | 06 Jan 2017 Report Abuse
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I was impressed at how quickly this was paid out, a very good & hassle free experience overall.
  simonpeak | 06 Jan 2017 Report Abuse
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No longer registers cashback correctly. I use regularly and the transactions no longer show up in my account unless I follow up separately for each one.
  jpmroberts | 06 Jan 2017 Report Abuse
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Reasonable priced hotels, I use Hotels.com and earn cashback.
  PeterIrlam | 06 Jan 2017 Report Abuse
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Generally good pay out but sometimes can a couple of weeks other times takes months. Inconsistent
  arsenal53 | 06 Jan 2017 Report Abuse
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The cashback itself was good but it took a bit of time
  peppe83 | 06 Jan 2017 Report Abuse
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A few transactions have not tracked - despite following the recommendations on clearing all cookies, opening a new browser etc. Very annoying as this has happened a few times now and these are large transactions!
  Rumbles311 | 06 Jan 2017 Report Abuse
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Still hasn't payed from a stay in September last year.
  cheshirelady01 | 03 Jan 2017 Report Abuse
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Hotels.com have not paid cashback although Topcashback showed it as tracked. This has happened a year ago on a purchase made on the computer and now it's happening again on a booking made on my smart phone. Very unprofessional and rather rude response as well when I contacted the customer service. Not happy.
  Ruxwells | 03 Jan 2017 Report Abuse
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Still waiting for cashback from a hotel stay last August - 4 months later and it still hasn't come through!!
  guanabatz7 | 01 Jan 2017 Report Abuse
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Cash back amount doesn't equate to full spend amount. Not sure how its worked out but I spent nearly £300 more than the amount eligible for the cash back
  niftynick | 30 Dec 2016 Report Abuse
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SIMPLE AND EASY
  MrsLogan | 30 Dec 2016 Report Abuse
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So easy and quick
  nj_halsall1980 | 29 Dec 2016 Report Abuse
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No hassle cashback
  alisonbruce | 29 Dec 2016 Report Abuse
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Very bad in there payout periods seem to takes much longer than other sites like this certainly wont use them again.
  philad68 | 29 Dec 2016 Report Abuse
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In all 3 of my transactions with hotels.com in 2016, I did not receive the correct amount of cashback. Instead of getting the amount for bookings via mobile device, I received 3 percent less than what was promised. They were smooth in paying the reduced amount cashback though, so that was good, but still disappointing when you don't get the 3 percent extra that you should be getting - for ALL three transactions!
  buddy2010 | 28 Dec 2016 Report Abuse
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