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when you shop with I Want One of Those

I Want One of Those Reviews

Reviews and experiences from TopCashback members who have shopped with I Want One of Those. Log in to review
I Want One of Those Reviews
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Terrible retailer you are better off going through firebox, better cash back and better service. I ordered my item on the friday and the website said it wasn't going to be dispatched this month! I decided to contact the help team and they got back to me quickly yet nothing changed. Cancelled my order at 12.30, re-ordered with Firebox at 1.30 and it was dispatched that day. Overall do not use.
  | 24 Aug 2011 Report Abuse
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The products turned up quickly enough. But two of them were defective and had to be sent back. Getting a refund was a nightmare. First they claimed they had not received the goods back (later on, someone let slip they had), so I had to send them proof of mailing (which they wanted me to mail! I said no and insisted on an email address to send to). I had to chase them constantly to try to get my refund. And the story changed all the time. Among the various stories I got was how they'd "paid" me, using a PayPal account that did not exist! Later, when I was chasing (yet) again, they said they would always check to see where the payment came from and refund to there. Not according to one of my previous discussions! It took me a month, plus a number of phone calls (all on a "pay-per-minute" 0845 number, I might add), to get my refund. Cashback rate is great, but I am still waiting for it to move into being allowed to collect it... three months since I made my purchase. I very much doubt I will be using this merchant again.
  Bob_Pickett | 05 Aug 2011 Report Abuse
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I have ordered from this retailer before but 2 months ago was terrible. Ordered 2 items which were supposed to be delivered within a few days. I waited a month and cancelled the order. Totally disappointed with the service and information I was supplied with.
  | 26 Jul 2011 Report Abuse
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Twice made purchases through topcashback, and twice it has been registered at zero. First time I made a manual claim and it was successful but took over 6 months to come through. Not TCB's fault, they were great. Can't be bothered to go through that again for £5, but I won't factor in cashback into any purchase I make with them in the future -- IWOOT often run big discounts anyway.
  diki | 20 Jul 2011 Report Abuse
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Ordered well before Christmas... some of the items came over the next week or so but the others came after New Year and only after numerous chase-ups when they arrived bi t by bit still! Still waiting for my cash-back after all this time and nothing seems to be getting done about it despite a good few 'nudges'! Several different boxes all with one item and plenty of fresh air - why not deliver in one box?
  | 13 Jul 2011 Report Abuse
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Will I ever get my cashback? The transaction was on 13/03/11 and it's now 15/06/11 and I still haven't been paid.
  simonjones | 15 Jun 2011 Report Abuse
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I have been waiting for my transaction since February, I have just been informed that they have posted my £9.10 cash back to another user and will therefore not pay it twice!! Avoid this company if you want to receive cash back, which is a shame as quality of product was good.
  jenwilson31 | 10 Jun 2011 Report Abuse
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Great!! Next day delivery! Will definitely use this retailer again!!
  mum007 | 20 May 2011 Report Abuse
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Very smooth transaction. Excellent cashback deal. Happy bunny
  | 26 Apr 2011 Report Abuse
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Tracked ok
  | 05 Apr 2011 Report Abuse
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Tracked very quickly but was a little late in paying, but still got he cashback and they sell great products too....bonus!!
  | 25 Mar 2011 Report Abuse
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Absolute rip off!! still chasing outstanding items after more than 3 months, so now we have passed 100 days can not claim for the missing cashback on the goods that I did receive. Customer service is appalling will not use them again!
  specialt | 25 Mar 2011 Report Abuse
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very slow to confirm
  | 16 Feb 2011 Report Abuse
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Cashback tracked accurately and quickly. I am now waiting for it to be confirmed.
  dnl05 | 13 Feb 2011 Report Abuse
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Not the highest level of cash back but I was buying from them anyway so might as well get something back. The items took quite a while to come, in fact I'd forgotten that I ordered them but it was part of the Christmas shopping and during the bad weather so not neccessarily their fault. Good website when looking for something different although a bit pricey so the cashback helps.
  fairyellen | 08 Feb 2011 Report Abuse
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Had a few issues with delivery over Christmas and some mis leading advertsing for next day delivery but before this had had no issues with them
  | 02 Feb 2011 Report Abuse
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Whenever you've got to get a pressie for someone and you haven't got a clue what to get....start here. All I can say is that a meerkat saved my life this Xmas thanks to this site!!
  Angelpaws | 18 Jan 2011 Report Abuse
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Quick to track.
  mj33 | 05 Jan 2011 Report Abuse
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Customer Service were very helpful when I emailed a question to them, also when I rang to chase the delivery time. Product was very good quality
  Elaine1970 | 29 Dec 2010 Report Abuse
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quick at tracking and good shopping experience
  joannie53 | 27 Dec 2010 Report Abuse
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Fast tracking and good purchase experience.
  nashy22 | 26 Dec 2010 Report Abuse
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I love this site, although I always end up ordering a lot more that I intended! Only small gripe is that they use far too much packaging. I received 2 items, sent seperately, in boxes that were far too big. Both items would have been fine in one smaller box!! Nevermind...still a great site.
  supermum | 22 Dec 2010 Report Abuse
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item never arived, have been waiting for more than 3 weeks for it!
  mku786 | 21 Dec 2010 Report Abuse
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excellent service
  cellardyke | 18 Dec 2010 Report Abuse
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great product, great cashback
  galazka | 17 Dec 2010 Report Abuse
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