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Get up to 5.8% of your purchase back
when you shop with Iberostar
Iberostar Reviews
Reviews and experiences from TopCashback members who have shopped with Iberostar.
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Iberostar Reviews
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THE worst company for paying out cashback... avoid.
I have two cashback claims from Iberostar, for £234 and £231... and both are at least 8 years old, and permanently stuck as "Claimed."
Iberostar is THE worst company for paying out cashback. They just don't do it. And it's the only reason I'm not voting for TopCashBack in the Moneyfactscompare awards.
When a company is this bad at paying out cashback (read all of the other 1-star reviews of them), TCB should get rid of them.... but they don't.
And TopCashback just stick to their line about "Make sure you have cookies enabled, perhaps you didn't click on the link, etc etc etc."
So, if you're planning on booking an Iberostar, *don't* book direct... use the cashback via Expedia, Agoda, etc.
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UncleMike987 | 25 Oct 2024
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Better late than nothing
Unexpected payment from two trips back in 2018 paid out now May 2024 great boost.
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Broch Loon | 23 May 2024
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Better late than nothing
Unexpected payment from two trips back in 2018 paid out now May 2024 great boost.
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Broch Loon | 22 May 2024
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Don't bother
Over a year and no payout :)
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connorm | 25 Oct 2023
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Over six months & still no Cashback
We booked a non refundable room over seven months ago. Sat in pending for 5 months then it progressed to confirmed over two months ago but still not gone payable. Stay clear unless prepared for a very long wait!
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cocobay | 01 Jul 2023
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Been waiting for confirmed cashback of £117 for a holiday booked in April 2022. Still no cashback. I have chased TCB but they cant help and just say it is with the merchant. Makes me think about moving cashback supplier as I doubt I will ever receive the cashback as promised.
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Jason_Forsyth | 28 Nov 2022
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Almost a year after the stay absolutely no sign of the cashback. They should be removed from the site as they clearly have no intention of paying.
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lottie79 | 22 Jul 2022
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booked holiday 9 months in advance tracked then after returning from holiday cash back declined , payment refused as i had been so long claiming they use the booking date not the holiday date for claims Wont book iberostar again
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Saver_Man | 05 Aug 2019
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AVOID!! They dont pay the cashback!!!
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fraserpollock | 24 Jun 2019
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Very very slow to track took over 8 months after travel!
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teachelly | 15 Dec 2018
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Very slow 7 months after stay and payment
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johngrime4399 | 28 Nov 2018
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Easy to use website and the hotels are great to
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merchant2us | 23 May 2018
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Iberostar declined cashback even though we had paid for the holiday. Still in dispute months later.
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Ianfields | 16 Dec 2017
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Awful. Do not pay out. If I could give no stars I would
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5hughes | 15 Nov 2017
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Horrendous. Rejected our claim for £226 without reason or cause. Very disappointing. Lots of other awful reviews too. TCB are not doing enough to chase this on their customers' behalves.
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louiserosen | 26 Sep 2017
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Slow to pay but we got there in the end thanks to Topcashback support services !
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alanht | 01 Sep 2017
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Been waiting for £120 cashback for 1 year now. It tracked straight away, but I've long since given up hope on getting any cashback. Avoid.
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UncleMike987 | 16 Aug 2017
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Travelled Oct 2016, still not received payout despite status being 'confirmed'. Several messages to Topcashback to chase but always receive standard 'sorry but out of our hands' response. Starting to wonder whether this payment will ever surface!!!
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amanda_bevin | 31 Jul 2017
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Just received 2 payments after a year. Only use if you are prepared to wait and chase TCB.
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HINSON40 | 01 Dec 2016
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13 months past & still no cashback despite several emails. Replies from Topcashback are standard brush-off emails. Waste of time & "confirmed" cashback written off.
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emzyg | 17 Oct 2016
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It has now been ONE YEAR and numerous follow ups. Still no cashback.
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djette | 30 Sep 2016
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8 months and still waiting!
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richardsonchris | 13 Sep 2016
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Stayed in Dec last year. Now Sept and though it tracked still not paid out. TopCashBack not done enough to chase and keep informed of reasons for delay.
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falcons | 04 Sep 2016
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I stayed with Iberostar in October 2015 and it is now July 2016 and still no cashback! Still pending. Disappointed with this.
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djette | 12 Jul 2016
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I don't even want to give this merchant 1 star. I have stayed 3 times in the last 18 months and have to date not received cashback. I also think that topcashback are not doing enough
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kimrae | 22 Jun 2016
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