Get up to 10% of your purchase back when you shop with Iceland Join TopCashback Free
Get up to 10% of your purchase back
when you shop with Iceland

Iceland Reviews

If you’re thinking of shopping online for groceries and earning cashback in the process with us, you should take a look at the Iceland review feedback below. While there are a few negative responses, the majority of the feedback is very complimentary, with one member saying: “I would definitely rate Iceland as it was a breeze getting cashback. Top retailer in my opinion.”

Plenty of other people have commented on the cashback process, with many highlighting how quickly it tracked and was paid out, as well as how reliable they are when it comes to payment. Some of the feedback you’ll find includes “top merchant, always pays”, “fantastic fast paying supermarket”, “it was very easy to earn cashback” and “easy — always paid quickly and good offers on the cashback”.

Other Iceland reviews concentrate on the great prices and excellent delivery service offered. One shopper said: “Great prices on offers and excellent delivery — highly recommend.” Other remarks include “very easy — told me exactly when my order was coming and it came on time”, “great prices and a good service” and “excellent experience”. Log in to review

Iceland Reviews
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Always declines cashback
Every time I order via their website for home delivery, my cashback is ALWAYS declined, despite me doing everything correctly and not using voucher codes, etc.
  purpletiger1 | 31 Jan 2025 Report Abuse
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Penalise
They send short date Items or don’t have the items in stock, then penalise the customer and don’t pay out! Their policy is they can send same day dated items! Not impressed!!
  Tazwitch | 28 Jan 2025 Report Abuse
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Manual claim
Failed to track at all. Paid after manual claim.
  divitiae | 26 Jan 2025 Report Abuse
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Always declined
Why is it that every single time it's declined. Shouldn't offer it if they're just going to decline it!
  nathan1806 | 23 Jan 2025 Report Abuse
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Fast payout
Fast payout
  mark_mackey | 16 Jan 2025 Report Abuse
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Excellent process
First time user of Iceland. Cashback tracked and paid out very quickly!
  Carlynn | 16 Jan 2025 Report Abuse
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Good price
I went through topcashback, then Iceland, only had to spend £40 for free delivery, & also received my cash back from Iceland. I have done this twice at the moment, & have been successful both times, would def recommend doing this. Even though I can get the over 60s discount on Tuesday, this is a good idea, if you want Iceland shopping another day, or if you are younger.
  purplelady23 | 14 Jan 2025 Report Abuse
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Declined as expected
Having read reviews, I expected my cashback to be declined and wasn't surprised when it was! Like others, I hadn't used any other discount codes etc.
  rachael1969 | 14 Jan 2025 Report Abuse
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Cashback declined
After weeks of waiting, the cashback got declined by Iceland. Double checked the terms and exclusions which were all okay for my order. Guess they just felt like declining it.
  qubal | 12 Jan 2025 Report Abuse
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Always decline
I have about 15 declined up to now. They never pay.
  stepheneyres | 11 Jan 2025 Report Abuse
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Declined
As per other reviews they always decline.
  Member8120764214923 | 11 Jan 2025 Report Abuse
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Iceland
Wouldnt rely on cashback with this company, another one declined, no coupons used. I have quite a list of declined now with Iceland.
  jackiem40 | 10 Jan 2025 Report Abuse
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Cashback keeps getting declined.
Waste of time claiming cashback off this retailer as they always decline it - no point in complaining to Top cashback as they don't care and wont do anything about it - I'm speaking from previous experience from other non paying retailers.
  Pym2023 | 05 Jan 2025 Report Abuse
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Does cashback quicker than others
Has products, at good prices ontop of that great delivery drivers just wish I got more cashback but doesn't everybody , when I use tcb it's a bonus I'm sure I prob forgot once or twice but most times cone here to do my extra click yes it only few coins but if you shop 1 a week soon adds up, to get 5 stars out of me would need quicker and higher % of cashback if you did one of those it be 4.5 if you did both it be 6.0 stars out if 5 so over to you
  previewthis | 03 Jan 2025 Report Abuse
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Happens everytime
I've stopped shopping with them now for the 4th time my cashback has been declined disappointed and clearly I'm not the only person it's happening too! Topcash back sort it out or remove them.
  Gemziieex | 29 Dec 2024 Report Abuse
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Fast cashback
Fast cashback! Always tracked, and paid casback as promised.
  dianediana | 26 Dec 2024 Report Abuse
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good shop
i all ways use this
  devil9925 | 24 Dec 2024 Report Abuse
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Iceland
It’s was good and fast
  Skyek31 | 23 Dec 2024 Report Abuse
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Never fail to payout
Always fast to payout
  mark_mackey | 16 Dec 2024 Report Abuse
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Declined to give cashback
I spent over £50 with Iceland through there site and after 3 weeks they refused my cashback. I won't be shopping online with Iceland again and I will be reducing shopping with them in store. Absolutely appalling Service. Wish I good give zero stars. Be warned if you choose to shop with Iceland for cashback, you may never get it.
  JacksonUK94 | 14 Dec 2024 Report Abuse
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Refuses cash back
Really poor retailer. Every single one of my claims has been refused despite using the site and no coupons. Either needs to be removed from this site or given a warning.
  kildermorie1 | 13 Dec 2024 Report Abuse
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Good
It’s really good to know you can get cash back from your food shopping every penny helps
  Kirsty450 | 12 Dec 2024 Report Abuse
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don't rely on getting cashback
cashback declined, even after a review - i didn't use any voucher codes, i paid by card as usual - i can't figure out why. kind of frustrating because the cashback offer is why i chose to try online shopping from there... i won't be making that mistake again lol. no cashback + between the limited range and the sneaky extra charges it's not really cheaper than anywhere else. oh well...
  pusername | 06 Dec 2024 Report Abuse
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Iceland
Easy to get cashback, takes a while for it to appear in account
  Shecat | 01 Dec 2024 Report Abuse
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Waiting time to get cashback is not 'great'
Have to wait estimated 12 weeks to get cashback. This length of time is not inspiring.
  Rita C | 26 Nov 2024 Report Abuse
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