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Clearly can't be trusted as company
As everyone else has said, they don't payout. I had 4 separate transactions and they didn't payout for any of them. Disappointed Topcashback don't sort this as it's clearly occurring all the time and there should be some consequences surely?!
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richardsoncr | 22 Jan 2025
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As everyone else has said....
They declined 4 separate transactions which had all tracked for no reason. They have no intention of paying out any cashback. Disappointed this is allowed by TCB to be honest.
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richardsoncr | 15 Dec 2024
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Never pay out.
Don’t expect to receive any cashback from this company, we’ve used them three times and every time they decline the cashback.
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Galela1986 | 26 Nov 2024
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Fake Cashback
All the conditions were met and still, the cashback was declined. I think they just posted the cashback offer so more people would purchase their tickets from them but then they won't give cashback as committed.
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Chiurich | 15 Nov 2024
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Declined for no reason, awful company too.
Declined for no reason and poor service experience. Won’t be travelling with them again.
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jklmatt | 09 Nov 2024
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Declined for no reason
I met all the terms - there's no reason why this shouldn't have been paid out!
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GAA | 07 Nov 2024
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Declined for no reason
Am a repeat customer with Irish Ferries - met the conditions, spent more than £500, declined for no reason. Looks like I’m not alone!
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didsburymum | 13 Oct 2024
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Didn't pay
Despite attractive rate, it wasn't covered. Service in itself was good though.
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Bartvanmarcke | 26 Sep 2024
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Don't bother
Cashback always declined. Would give zero stars if possible
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schtum1 | 08 Sep 2024
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Declined cashback for no reason
Awful ferry provider anyway. Treat their staff awfully and terrible service. Now the cashback’s declined too - they’re a an awful business from beginning to end. Avoid.
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jklmatt | 11 Aug 2024
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Cash back declined
Retailer declined cash back
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Ciaracamblin5 | 03 Aug 2024
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Cash back declined
Cash back declined for no reason still trying to claim do not trust this retailer
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mclous | 23 Jul 2024
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Cashback declined
All conditions met but cashback declined. Couldn’t even raise a claim because it had been over a 100 days since I made the original booking. Very poor indeed.
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Carolmaryclark | 28 Jun 2024
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Declined
All conditions met, no discount codes used, tracked ok but it was declined
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helengrace07 | 27 Jun 2024
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No cashback
Met all conditions, fares over £400 ,, Holyhead to Dublin and return, no cashback, why ????? Irish ferries should not be a member of cashback,
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bertie2000 | 20 Jun 2024
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No cashback
The cashback didnt track. Submitted a ticket and it has now been tracked. Has been pending for over 9 months. I have submitted tickets about it but no cashback.
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Cocktailumbrellas | 17 Jun 2024
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Saved me some money
Worked fine for us. We got £11 something back after booking the Irish Ferry tickets through TopCashback in 2023. I have booked a new trip for this summer 2024 as well. No problem, transaction was tracked. Recommended, as it is a nice little saving.
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IzzyJ | 05 May 2024
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Bad experience
Judging by their feedback, Irish Ferries don't like paying cashback.
I booked a return crossing from Holyhead to Dublin at a coast of £414. Cashback was declined, despite all of the conditions being met.
I travel to Ireland around four times a year, so it looks like I'll be travelling with Stena in future.
Treating your customers badly has consequences.
If I could have given zero stars, I would have.
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daveo138 | 15 Mar 2024
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Cashback declined
Cashback was declined on two occasions, once on a claim-Dover sailing, the other on - holyhead- Dublin. All of their conditions were met, and both declined.
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Dushi | 04 Feb 2024
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Cashback not confirmed
I use Topcashback all the time and am familiar with the process. Irish Ferries declined my cashback on a £400+ sailing without warning.
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Upsource2 | 02 Dec 2023
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