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Get up to 6% of your purchase back
when you shop with JD Sports UK
JD Sports UK Reviews
Reviews and experiences from TopCashback members who have shopped with JD Sports UK.
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JD Sports UK Reviews
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very speedy indeed cashback goods very high standard
waited 8 weeks for cashback very acceptable
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parry1956 | 06 Feb 2025
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AVOID. Gave false reason for denying legitimate cashback claim.
My claim for cashback was denied. On appeal I was told this was because the 'order was cancelled, returned or refunded'.
This is not true. There was no cancellation, refund, exchange, or change to the order at all.
It appears other reviewers have been on the receiving end of the same false excuse for denying legitimate cashback claims and that this has been going on for some time now.
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nugentm | 04 Feb 2025
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Declined full price item no reason
Declined full price item no reason
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clurclur | 03 Feb 2025
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Rubbish - Declined No Reason To
Declined for no good reason - come on TCB time to investigate and stop them. I'm not the only one !
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jdybnsn | 31 Jan 2025
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Declined claim - without valid reason
I was surprised to find JD Sports declined my cashback. I have raised a query, as I never returned the item. It seems I am not the only one who has had this experience with JD Sport,
Why offer cashback, if you decline it, without giving a reason??
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linarizwani | 30 Jan 2025
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excellent service
excellent service
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Madsavo | 30 Jan 2025
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Declined cashback
Declined cash back - no reason given, I will be raising a ticket with customer services. So zero for cash back, 1 star as the product was good.
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mailmorgans | 29 Jan 2025
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Cashback
At least they gave me cash back this time
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skullen123 | 29 Jan 2025
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Cashback declined. No reason given. Good product.
Cashback declined. No reason given. Good product.
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krissnell | 29 Jan 2025
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Great getting cashback when i was buying this anyway
Always worth doing through topcash back -excellent
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B003707 | 22 Jan 2025
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Refuse payout - avoid
Like so many others my I’ve had more than one claim refused by JD, who claim the order was cancelled/returned (which is not correct). I’ll avoid online and instore shopping with this retailer in future.
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H255 | 07 Jan 2025
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Liars!!!!!
I was expected to get around £4.69 cashback for my purchase. However, they declined my cashback. So I raised a claim. They are trying to say I either cancelled, or returned my order. Which is a lie, as I gave the items ordered as a Christmas gift. I don't understand why these retailers are on Topcashback if they don't actually want to give customers the cashback they earned. Still, I have learned my lesson, I won't bother with JD Sports anymore.
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Candi4 | 07 Jan 2025
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Cashback declined
Cashback declined. No reason given.
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Scott1712 | 17 Nov 2024
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Declined
Cashback declined even though I didn’t return any of my order
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Terrieleanne1 | 15 Oct 2024
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Cashback declined and one shoe discoloured.
I ordered via Topcash and supposed to receive GBP 3.5 back . This has been cancelled with no explanation. Do not offer cashback if you do not pay it . Secondly, the Campus 00 shoes aren't worth the price for the quality you get . One of the shoe is already discoloured.
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AngelikaC | 01 Oct 2024
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good shop
I will all ways use this
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devil9925 | 04 Sep 2024
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Thank you for the cashback
Thank you! Thank you! Thank you!
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RobertNational | 02 Aug 2024
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Cashback declined for no reason at all, won't do it again.
Clicked direct through topcashback for cashback, 2 months later declined for no reason, seems this is normal for them...
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Deanowill | 31 Jul 2024
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Always excellent quality and delivered on time
So i placed my order and within a couple of days cashback amount was showing as pending :)
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LoubyD2020 | 27 Jun 2024
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Cashback declined
2xCashbacks both declined. Disappointing.
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Lowers17 | 13 Apr 2024
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Fantastic products
Excellent service, quick and easy to use
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Shauna0712 | 04 Apr 2024
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Very Poor JD
Bought two separate £100 gift vouchers from JD Sports UK, never got a penny cashback from them.
Very Poor JD Sports UK
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skullen123 | 02 Mar 2024
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good fast delivery superb products will always use this company
always pays within time stated
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parry1956 | 20 Feb 2024
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excellent service
excellent service
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Madsavo | 19 Feb 2024
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Frustrating Experience with JD Sports' Cashback Process
I am extremely disappointed with my experience at JD Sports. After a genuine purchase, expecting the advertised cashback, I faced a year-long ordeal of slow and inefficient communication. This prolonged process, marked by delayed responses and lack of clarity, culminated in the denial of my cashback without a satisfactory explanation.
This experience has been both time-consuming and energy-draining, leaving me frustrated and let down. The lack of transparency and efficiency in handling my simple cashback claim reflects poorly on JD Sports' customer service. It's unfortunate to witness such a shortfall in service from a well-known retailer.
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ShawnZ | 18 Dec 2023
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