Get up to 10% of your purchase back when you shop with Jo Malone London Join TopCashback Free
Get up to 10% of your purchase back
when you shop with Jo Malone London

Jo Malone London Reviews

Reviews and experiences from TopCashback members who have shopped with Jo Malone London. Log in to review
Jo Malone London Reviews
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Refused payment
Refused payment, claimed order not placed via TopCashback Looks like I'm not the only one, don't waste your time.
  bawlanootin | 25 Sep 2024 Report Abuse
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Refused payment
Refused payment, claimed order not placed via TopCashback Looks like I'm not the only one, don't waste your time.
  bawlanootin | 25 Sep 2024 Report Abuse
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DO NOT BOTHER
I purchased a very expensive bottle of perfume online and followed all steps but was NEVER awarded for the cashback. I raised a ticket, chased it up again and again. All I got was a "sorry no can do" response back. Do NOT waste your time. They do NOT give cashback.
  Member877955074400 | 26 Apr 2024 Report Abuse
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I like to use sites that have cash back this makes me use them first
  mckinso | 31 Jan 2023 Report Abuse
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Excellant service and quality as you would expect from Jo Malone.
  cfr68 | 14 Jun 2022 Report Abuse
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Prompt response
  AllanW | 01 Mar 2022 Report Abuse
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Very quick delivery lovely product
  jancritch | 25 Feb 2022 Report Abuse
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It's taken months to receive cashback; I'm still waiting for it from a purchase I made in December and only just received cashback on a purchase I made in October.
  Arnie1993gunner | 12 Feb 2022 Report Abuse
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Spent over £100 and no cashback paid out. Avoid if you are looking to get cashback.
  hendrym | 25 Jan 2022 Report Abuse
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Easy to use site
  simpson25 | 12 Jan 2022 Report Abuse
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Fabulous products, but very slow in paying cashback
  Maggie27 | 06 Jun 2021 Report Abuse
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Very happy
  Simonthew | 11 May 2021 Report Abuse
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Very good
  simpson25 | 24 Mar 2021 Report Abuse
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So Easy to earn cashback with Jo Malone. Very pleased.
  verakeith2 | 06 Feb 2021 Report Abuse
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Excellent speed, thanks
  Linda McGee | 30 Jan 2021 Report Abuse
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Excellent Service
  chanerin | 31 Dec 2020 Report Abuse
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I only purchased from this seller as on that day it stated the cash back was 15% and I wanted to take advantage of the special offer however I have not been given 15%
  Murray2430 | 20 Aug 2020 Report Abuse
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Great customer service
  LizMahy | 03 Jun 2020 Report Abuse
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Extremely disappointing. I purchased from Jo Malone in May 2019. The transactions were confirmed as being tracked. It is now January 2020 and I have not received any status whatsoever
  snoo_p | 07 Jan 2020 Report Abuse
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£100 order failed to track and did not send free upgrades as promised. Probably one to avoid if you are hoping for cashback.
  farah131 | 18 Nov 2019 Report Abuse
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The cashback did not show up in my account despite my visit to the website being confirmed. 2 months later following a claim, Jo Malone have still not responded. Very disappointing.
  Boocupcake | 19 May 2019 Report Abuse