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Doesn't honour cashback claims - scam retailer
Cashback offer is a scam -- they claim that they 'cannot trace your order' even when you have mountains of evidence of said order existing -- do not buy from this retailer
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11asc | 03 Jan 2025
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its very quick and easy
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meeka moo | 26 Apr 2022
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Spent £800 laptop packed up after 5 months. LD don't want to know. Selling shoddy products with no customer service. It's take the money and run. Avoid, avoid, avoid.
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Member1104092140944 | 07 Jan 2022
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Did not pay out cashback for almost 700 PC i've bought.
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Xadib | 18 Nov 2021
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Good, tracked and paid in around 5 months
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marknicolson | 17 Mar 2021
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YOU BUY & PAY - NOTHING IS DELIVERED FOR MONTHS - avoid at all cost!
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Member398045513117 | 12 Mar 2021
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very fast cashback
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Lomiarz | 01 Mar 2021
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fast and easy
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antheacarol | 09 Jan 2021
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I bought a monitor from this company in November 2020 and paid using Paypal. They send the monitor to a wrong address and refuse to take responsibility for their mistake. I am £140 out of pocket I do not have the monitor I paid for and Laptop Direct refuses to correct their mistake. I even went to the address they claim they have sent the monitor to but IT IS AN EMPTY PROPERTY, NOBODY LIVES THERE, where they delivered my monitor I do not know but certainly not to my address or any other address. This was the first time I purchased an item from this company and will be the lost. I think paying a few extra pound and buying whatever you need from a reputable company would be a better option. I WILL NOT RECOMMEND THIS COMPANY WHATSOEVER. KEEP YOUIR MONEY SAFE AND SPEND IT SOMEWHERE ELS.
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Member1296091653603 | 30 Dec 2020
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Watch out ..... this company charges YOU a service number charge while keeping you on hold. I received a £12.57 charge after enquiring about a laptop.
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wolfwrists | 29 Aug 2020
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Tracked fine but the payment speed is ridiculously slow. Estimated at 13 weeks on site from previous estimates which is slow enough but now nearly 17 weeks have passed and still no payment received.
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Colli50 | 14 Mar 2020
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Don't bother buying from these guys, they don't honour cash back claims and simply list on this site to create more business for themselves.
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Welshmike03 | 05 Dec 2019
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dont honour cashback very disappointing
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adh211 | 28 Nov 2019
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Brought and IMac Pro Laptops Direct because of cashback made them the Cheapest that declined that transaction
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jeffmacklin | 21 Oct 2019
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Declined my cashback without good reason. One to avoid. More than 50% of recent purchases declined.
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Greg_T | 11 Sep 2019
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Declined for no obvious reason. Fortunately only a quid but still disappointing!
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adwhyatt | 04 Sep 2019
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Please do not purchase any item from Laptop Direct. Untrustworthy and irresponsible company. Dubem
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| 12 Aug 2019
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excellent fast payments
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Stephaley | 05 Aug 2019
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No problems here
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system025 | 31 Jul 2019
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excellent service
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Brownwood | 16 Jul 2019
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Tracked and paid
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tbiondi | 12 Jul 2019
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Used them a few times as they have great prices & quick delivery, however cash back tracked fine but was then declined for no reason (I'm careful to check the terms first).
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mrmatt500 | 05 Jul 2019
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Cashback was declined for a genuine transaction and no reason given. Beware of this seller as very unfair and dishonest of them!
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Dan123 | 05 Jun 2019
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No problems with cashback
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coventry1966 | 17 May 2019
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Ordered 2 items recently cashback tracked and paid
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coventry1966 | 17 May 2019
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