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Lego.com Reviews

Reviews and experiences from TopCashback members who have shopped with Lego.com. Log in to review

Lego.com Reviews
	Nightmare Not only can they not post out in a reasonable time but they tgen ness around with giving you cashback
	sophiesophie \| 17 Nov 2024 Report Abuse
	Always tracks and pays out Not sure why there are so many bad reviews, always works for me.
	landingpage \| 15 Oct 2024 Report Abuse
	Seems to pay out every time Surprised how many reviews are poor, I've had consistent payouts at the correct rates 15+ purchases, a couple have tracked at the wrong rates, both to later payout correctly when submitting a claim, and only one was declined, but then did later payout fully with a claim. Takes a while, but overall very impressed.
	ThomasG101 \| 01 Aug 2024 Report Abuse
	Cashback Good experience over multiple buys. Tracks and pays well
	Matt180180 \| 25 Mar 2024 Report Abuse
	Didn't track, not eligible for cashback without a reason missed tracking multiple times, raised ticket, but saying the purchases were not eligible for cashback
	kiutouk \| 20 Feb 2024 Report Abuse
	Improved Tracking and payouts appear to be happening without the need to chase and quibble the amounts. Vastly improved from a couple of years ago.
	SueSpridgeon \| 16 Feb 2024 Report Abuse
	Cashback refused I've never got cashback from Lego to work, always the excuse that the tracking cookie isn't complete or something. Very annoying as I spend a lot of £££ on their website (maybe that's the reason).
	heathen666 \| 07 Feb 2024 Report Abuse
	Cashback refused I've never got cashback from Lego to work, always the excuse that the tracking cookie isn't complete or something. Very annoying as I spend a lot of £££ on their website (maybe that's the reason).
	heathen666 \| 07 Feb 2024 Report Abuse
	Good cashback experience Paid cashback within a reasonable timeframe and at a good rate.
	KZ1 \| 14 Jan 2024 Report Abuse
	Rubbish I had 3 cashback pay-outs declined for no reason, and Top cashback were good enough to reimburse me 2 of the payments i have been waiting over 3 months for approval on the last one that tracked
	binksy45 \| 08 Jan 2024 Report Abuse
	It is great! To have cash back in Lego. It is great! To have cash back in Lego.
	YUENRICE \| 01 Jan 2024 Report Abuse
	Ex-VAT Cashback amount only seems to be on the Ex-VAT price.
	votemike \| 24 Nov 2023 Report Abuse
	Cashback Happy with cashback and product
	Wupwup32 \| 20 Oct 2023 Report Abuse
	Cashback declined for no reason Made a large (£250+) purchase directly through the Lego store without the use of any discount codes, and the merchant simply refused to pay cashback without giving any justification. Very disappointing from a company that prides itself on customer service.
	Goldmoon \| 17 Aug 2023 Report Abuse
	Cashback unreliable No issue with products but cashback didn't track then was rejected for feeble reason that wasn't true.
	Sharon8 \| 01 Jul 2023 Report Abuse
	Don't expect cashback from these scammers Yet again, my Lego order didn't track. When claim submitted Lego say I used a voucher or didn't go through TCB as the last referrer. I spent over £200 expecting £17 cashback, but Lego will use any excuse not to pay. Don't think I'll buy anything else thru Lego, I'll get it from Argos instead, they actually pay out!
	Titch3030 \| 28 Jun 2023 Report Abuse
	Didn't track and then declined as non commissionable Transaction didn't track so claim started which after months came back as non commissionale but NO voucher was used and all was full price. Can only assume it was something to do with free gifts on spend or something they make up. Won't be buying from Lego again though as its far cheaper elsewhere anyway.
	dwhite1973 \| 20 Jun 2023 Report Abuse
	Never had a Lego order track on TopCashBack I've placed multiple orders and never had an order track, not a single penny paid. Yet all other retailers I've used via TCB have worked fine. Always have a completely new browser session, no old cookies, no ad/cookie blockers, privacy protection settings at their lowest, everything that I do for other retailers that work fine, but with Lego it's simply not resulting in any transactions tracking. Because of that, it's 1 star. Lego as a product though 5 star.
	simuk \| 17 Jun 2023 Report Abuse
	excellent quality A always lego has excellent quality product and a nice cash back reward
	Daysie \| 15 May 2023 Report Abuse
	Never track Having previously bought straight from the Lego website, I've recently used Topcashback twice for Lego and hasn't tracked on either occasion. Not impressed!
	cocteau8 \| 26 Feb 2023 Report Abuse
	Always fab Repeat buyer. Mum to Lego mad boys. Never had an issue, cashback always tracked and cleared super quick.
	Shalini_Jones \| 23 Feb 2023 Report Abuse
	If you get it, it's great. Have purchased nine times from Lego.com since I joined TopCashback and on every occasion I've had to file a missing cashback report. The first three of which were resolved successfully, but the final six have all come back as "non-commissionable", despite me not having done any of the things suggested by TopCashback. In fact I had even tried using the mobile site and TopCashback app to improve my chances of claims tracking, all to no avail. And when I asked for clarification from TopCashback about this on the fifth occasion, rather than disputing this any further with Lego.com, they simply paid the cashback as a gesture of goodwill, which while appreciated, does not appear to have solved the issue, as the next transaction came back with the same "non-commissionable" response. Indeed looking at the reviews it would seem I'm not the only one to have issues with Lego.com. So whilst the level of cashback is great if you get it, if you have any issues with Lego.com it's best to avoid as they almost seem to blacklist you and continually avoid paying out.
	Luke9075 \| 19 Feb 2023 Report Abuse
	fantastic fantastic prices on sales , great builds on all products , would buy again
	Daysie \| 10 Feb 2023 Report Abuse
	NO CASHBACK. I made three purchases with Lego.com and ALL had cashback declined. Reason was 'non-commissionable', which makes zero sense because they were all different items from Lego.
	duomo2 \| 08 Feb 2023 Report Abuse
	Lego are a terrible merchant on here, and feels like they are gaming the system. Every time I purchase firstly I clear cookies, use no promo codes, purchase straight away after clicking through, etc. but always get the cashback declined. Every other company pays up and I have no issues with any other cashback - only Lego. They need to be kicked off or investigated. Terrible service. My next stop is complaining directly to Lego...
	Gadaca \| 08 Feb 2023 Report Abuse

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