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Lego.com Reviews

Reviews and experiences from TopCashback members who have shopped with Lego.com. Log in to review
Lego.com Reviews
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TERRIBLE, JUST TERRIBLE, YOU ORDER 6 MONTHS LATER AFTER SUBMITTING A MISSING CASH BACK, LEGO STATE MY ORDER NUMBER DOES NOT EXSIST EVEN THOUGH I HAVE IT IN BLACK AND WHITE WHAT THEY SENT ME!!!! £14 DOWN IN EXPECTED CASHBACK, DO YOURSELF A FAVOUR, DO NOT TRUST LEGO, NEVER BUY FROM THEM, BUY ELSEWHERE, PURE LIERS!!!!
  9102202518 | 05 Nov 2011 Report Abuse
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Excellant.
  valinspain42 | 30 Oct 2011 Report Abuse
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2 brilliant Christmas gifts, both at an excellent price.
  JoRo | 27 Oct 2011 Report Abuse
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Easy to use Lego web-site made for a pleasant buying experience. delivery cost offset by special offers and topcash back!
  | 20 Sep 2011 Report Abuse
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Cashback took many weeks to appear in my account and still hasn't become payable yet!
  fionamrsn | 29 Aug 2011 Report Abuse
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wasn't tracked originally, but after opening query was paid, and much more quickly than others I'd queried.
  karencraig | 07 Jun 2011 Report Abuse
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  legendarydrew | 17 Apr 2011 Report Abuse
 
No problem with tracking cashback, but be warned: they use HDNL/YODEL for deliveries

TopCashback
 
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great items and received quickly and cb tracked quickly to. thank you
  | 25 Mar 2011 Report Abuse
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very simple! tracked straight away. however still waiting for payment to come through.
  tmevans | 22 Mar 2011 Report Abuse
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Still have not received cashback payment that was supposedly "payable" on December 31. Come on, LEGO!
  | 21 Mar 2011 Report Abuse
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tracked the next day.
  awaw | 10 Mar 2011 Report Abuse
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Great lego kits, quick delivery and cashback tracked quickly.
  Allieh | 06 Mar 2011 Report Abuse
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Tracked after a couple of days - now seems to be stuck at "pending"
  balmcake | 06 Mar 2011 Report Abuse
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Same here, purchased christmas pressies, still no payment by Lego!
  cooksy | 21 Feb 2011 Report Abuse
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I ordered the Lego for Xmas, went on topcashback very quickly but then hasn't moved from confirmed. It should have been paid out in December but I am still waiting.
  lesleycooke | 09 Feb 2011 Report Abuse
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I purchased an item from Lego in November, my Cashback reward was supposed to have been payable by the end of December, it is now February and they haven't gotten around to sending it yet. I don't know if it's the Christmas rush affecting such things, but I'm not pleased with having to wait so long. This will probably affect the likelihood of my purchasing from Lego again through this system. I have no complaints with the purchase itself or the product, and had no experience with the customer service to rate, but I am disappointed in their slowness with the cashback reward.
  | 03 Feb 2011 Report Abuse
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Tracked the next day but hasn't moved to confirmed yet (a month later).
  | 31 Jan 2011 Report Abuse
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great lego and good deals arrived very quickly
  | 18 Jan 2011 Report Abuse
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Fantastic delivery was very quick, product better than expected. Tracked order same day and 8 wks for confirmation of purchase roughly. Very good merchant will use them more.
  zs78 | 18 Jan 2011 Report Abuse
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A difficult website to get around, especially since it keeps sending you to the American site whenever you try to search something, and the products could be bought elsewhere cheaper, but great when you're trying to complete a collection.
  beckywright | 17 Jan 2011 Report Abuse
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Happy with service received
  | 15 Jan 2011 Report Abuse
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can anyone tell me how long shipment is to the uk ? as i am in uk but not sure if they are based there as been waiting a week for my items many thanks
  starlightlady17 | 10 Jan 2011 Report Abuse
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Excellent products & service
  tbos | 02 Jan 2011 Report Abuse
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Excellent-recommended
  gillyzed | 29 Dec 2010 Report Abuse
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I ordered 3 items, I was told i wouldn't get 1 item until the new year,however I received an email on 21/12 saying they had shipped it, Result 1 very happy little boy on xmas day
  | 28 Dec 2010 Report Abuse
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