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when you shop with alensa.co.uk

alensa.co.uk Reviews

Reviews and experiences from TopCashback members who have shopped with alensa.co.uk. Log in to review

alensa.co.uk Reviews
	Avoid - Terrinble customer service and poor producs Do not order glasses with this company – worst purchase ever. Ordered in April, they were sent without the correct prescription. It took over six weeks following the return of the glasses to be sent a new pair. The new pair broke after three times of wearing. They refuse to provide a refund and say it will be a month before they can even decide what they will do. I needed glasses immediately. It will be four months by the time they come back to me as to what they intend to do. I just want my money back and to get glasses from a reputable company. Terrible customer service. Avoid and go for a UK based glasses company.
	Member6119951998236 \| 21 Jun 2024 Report Abuse
	Did not track, had to file a claim. Still waiting after more than 12months. (Goods were received aok)
	Amphy \| 14 Dec 2021 Report Abuse
	Great site, great service, simple to use, easy cashback
	Inchuka \| 06 Feb 2019 Report Abuse
	Generally takes a long time to get to payable...
	efjacobson \| 26 Jul 2018 Report Abuse
	Very good
	rugbycraig \| 25 Apr 2018 Report Abuse
	Always tracks, but payout is very slow.
	mcg66 \| 24 Jan 2018 Report Abuse
	Spend and cashback amounts both tracked lower than expected. No mention of this on the merchant page,
	jem332 \| 17 Oct 2017 Report Abuse
	great service. cash back as expected
	jeetdhillon \| 01 Oct 2017 Report Abuse
	Tracks immediately, but takes months to pay out. Cheap lenses though!
	mcg66 \| 27 Apr 2017 Report Abuse
	Very easy, nothing to worry about, everything is handled automatically!
	leslie_uk \| 25 Sep 2016 Report Abuse

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