Get up to 20% of your purchase back when you shop with LV= Car Insurance Join TopCashback Free
Get up to 20% of your purchase back
when you shop with LV= Car Insurance

LV= Car Insurance Reviews

It's me and LV= - get 5 star Defaqto rated Car Insurance

 Why choose LV=?

 Because there's plenty to smile about from the very start :-)

 • We pay out on 99% of claims*

 • Discount when you buy your car insurance online

 • With our multi car insurance you'll save 12.5% on every car you add to your policy**

 • Friendly UK-based call centres – there if you need to make a claim day or night, 24/7

 • We'll give you a lifetime guarantee on repairs***

*99.56% of direct motor claims paid Jan - Dec '22.

**Discounts are applied individually for each car

***when using our recommended repairer service, for as long as you own the vehicle. Labour only, excludes parts.

 

 From theft to write-offs and even lost keys, you'll be covered with us

 Here's what you'll like about our comprehensive cover:

 Accidental damage cover

 • Scratched or dented your car? We pay for repairs so it's as good as it was before the accident

 Uninsured driver promise

 • If the other driver is not insured and the accident’s not your fault, you keep your no claim discount and there's no excess to pay – as long as you have the details of the other vehicle and driver

 Misfuelling cover

 • Accidentally filled your car with the wrong fuel? It happens. We pay to drain and flush your fuel tank, as well as cover the damage to the car's engine

 European cover

 • Get the same level of cover as you have in the UK in the EU for up to 180 days a year. .

 Vandalism promise

 • If your car is vandalised and you have to claim, you'll keep your no claim discount – you'll just need to pay your excess

 Replacement child car seats

 • We’ll replace your child car seats if your car has been in an accident – even if there’s no apparent damage

 New locks and keys if your keys are lost or stolen (after all, accidents happen)

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LV= Car Insurance Reviews
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Tracked on time, paid on time, previous experience also paid on time.
  tajhotel1 | 24 Jul 2015 Report Abuse
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very good, easy to do, swift payment, would do it again, 5 stars
  TOPMHAT | 23 Jun 2015 Report Abuse
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Had to wait 5 months for cash back after submitting missing claim through TCB, but £25 was worth the wait. Thanks TCB. Note for future purchasers - You may be required to send a copy of the vehicle reg document to prove address of self, partner etc. Make sure you have these to hand to help expedite purchase. Other than that, would deal with them again. :-)
  North_West_Girlie | 23 Feb 2015 Report Abuse
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Had to wait for a few months, but received cashback!
  TIVA52 | 28 Jan 2015 Report Abuse
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renewed my car insurance with LV excellent service and cashback in one month
  asher_12 | 18 Jan 2015 Report Abuse
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After waiting 3 months they Decline without reason, NON TRUSTED
  Tom_the_Cat_ | 16 Jan 2015 Report Abuse
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Had to wait nearly 6 months for cashback but £21 is worth the wait.
  saver45 | 04 Sep 2014 Report Abuse
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After six months purchasing car insurance from LV, my cash back was declined for no apparent reason. It was tracked all the way.
  tanzeem | 21 Aug 2014 Report Abuse
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LV just declined my cashback without offering any reason. They also declined the cashback more than 100 days after the claim so it was impossible to raise a claim. Would definitely stay away from them. AWFUL!
  sheshankj | 01 Aug 2014 Report Abuse
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Bought car insurnce via Topcashback in Jan 14. cashback never been tracked. Dosen't resonse to claims. I've never had such bad expirance with any merchant before.
  mariusz10277 | 10 Jun 2014 Report Abuse
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Bought competitively-priced comp car insurance online via topcashback in Jan 2014 - tracked straight away and £21 cashback (as stated) payable mid-March - no problems. What a treat.
  lizbritton | 11 Mar 2014 Report Abuse
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The cashback was held in 'pending' for several weeks before moving straight to 'declined' I had to open up a case and after several weeks the cashback became 'payable' A dreadful experience and I cannot recommend this merchant.
  chezpaul1973 | 15 Nov 2013 Report Abuse
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I saw £25.25 shown as an exclusive offer and aware that in the past LV had offered reasonable quotes on my car insurance. I clicked through and the on-line application process went smooth and the resulting advertised premium was lower than my renewal with another major insurance company and so I accepted and thought the £25.25 was a good bonus and was shown as time limited too. However whilst it tracked and showed on my cashback account promptly I was disappointed to see it was for only only £20.20. I have put in a claim for the £5 and will wait and see. Good quote though and the cashback even at the £20 is a bonus.
  ADELEHARP | 18 Oct 2013 Report Abuse
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Tracked, pending, etc., but went to £0 when payable. No idea why. Claim lodged, but sceptical about payment.
  TonyMurray | 17 May 2013 Report Abuse
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Fast tracking and £25 cashback payable today.. one of the Cheapest car insurance quotes..Great Customer Service.. Five stars all around. AXA go to hell, Oh sorry I forgot.. you operate from there!
  Chopper33 | 29 Apr 2013 Report Abuse
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LV are supposed to have great Customer Service, and while this might have been true historically I think they may have become victims of their own success. My dealings with them recently during a car insurance claim suggests there are a few good people working there but a lot of people with no clue and lots of departments that don't talk to each other. Avoid!
  OIMO | 19 Apr 2013 Report Abuse
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Refused to pay out for no valid reason. Not happy.
  bolton86 | 10 Jan 2013 Report Abuse
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LV refused to payout despite my proving that I had taken out a policy, it took them more than a year from my lodging the claim to finally responsed. Many thanks to the cashback team for their assistance
  sayraabbas | 07 Dec 2012 Report Abuse
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I was a bit wary about using LV for cashback because there were mixed reviews, I was unfortunate as I did not get my cashback!!! One member said that it will go on for a year and the be too late, my query lasted for a full 13 months and now they say I cannot get my cashback. SO BEWARE!!
  DERIGIRL | 16 Nov 2012 Report Abuse
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DO NOT EXPECT ANY CASHBACK TO BE PAID!!!! I have waited a year, been fobbed off and now told I will not be getting any cashback as it is not guaranteed DESPITE fulfilling all of the criteria. Beginning to think Topcashback is a total con; especially for anything over a tenner. AVOID!
  | 15 Nov 2012 Report Abuse
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Fast cash back, top job.
  WallaceMadHouse | 12 Aug 2012 Report Abuse
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Bought an online policy and it tracked the next day. However over 6 months later it had changed to zero. It is too late to contest as it is over 100 days since i bought this policy.
  mand727 | 05 Aug 2012 Report Abuse
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Be wary, didn't receive cash back then lodged a claim with topcashback and even after chasing up a few times, a year on and nothing.
  Bobberson | 27 Jul 2012 Report Abuse
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Purchased car insurance in Dec 2011. Cashback shown as pending ever since, until yesterday it suddenly changed to GBP0.00 as confirmed ammount. The transaction was over 6 months ago so I couldn't file a missing claim ticket. Nowhere to know the reason for declining my cashback claim. Will never use them again
  miafey | 25 Jul 2012 Report Abuse
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I had a problem with the LV website and had to speak to customer services as it wouldn't allow me to take out my insurance. Doing this with the call centre could have meant I wouldn't get cashback, but they assured me they could do this manually. Having had a couple of emails from the lady who dealt with cashback, it arrived in my account a couple of days later and has since been paid out a few weeks later. Impressed with customer services and the insurance was cheaper as well! Would use them again for other insurance (and have!).
  muderick | 21 Jul 2012 Report Abuse
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