Get up to 4% of your purchase back when you shop with Marella Cruises Join TopCashback Free
Get up to 4% of your purchase back
when you shop with Marella Cruises

Marella Cruises Reviews

While the only two Marella Cruises reviews on our site might not persuade you to book with them, you should not be put off. Take a look on the Cruise Critic website and you’ll discover plenty of positive feedback from passengers who have taken to the high seas with them.

In fact, the majority of Marella Cruises review feedback rates them as being excellent or very good. One delighted customer stated: “Fantastic cruise. Yes, it is an older ship, but it is small enough to make great friends and see them again. The food was fantastic and the service and friendliness of the crew out of this world.” They are far from being alone in signing the company’s praises, with another traveller saying: “Ship was lovely and exceptionally clean. Service was excellent. Food was great with a wide variety of choice. Entertainment was excellent and overall was an excellent cruise.”

You certainly won’t struggle to find complimentary remarks, with another of their passengers saying: “The only bad thing about the cruise was that we only booked seven days. I didn’t want to leave and felt envious of the other passengers who had another week.” Log in to review

Marella Cruises Reviews
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Claim declined
Like every other review here my cashback did not track. I've done this enough times to know I did everything right but my missing cashback claim was declined (over £100).
  Daveyft | 12 Aug 2024 Report Abuse
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Missing cashback result
Having had loads of issues chasing my cashback from Marella & TUI I did eventually receive my cashback after raising cases numerous times fantastic effort from Cashback who continued to chase my missing cashback. Persistence paid off even after it went from pending after 1 year then to declined so I queried it again & eventually got cashback from 2 cruises.
  bevdrake2 | 10 Jun 2024 Report Abuse
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Have Never Received Cashback From Marella or Tui. Waste of Time
I have booked 5 cruises with Marella and a holiday through Tui, Marella's parent company, and have never received cashback from any of them. In fact, only the Tui holiday registered on TCB and even that was declined eventually! None of the 5 cruises with Marella have even registered. This goes back as far as 2019. Is it time to remove Marella from TCB?
  kentishian | 09 Feb 2024 Report Abuse
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Cashback Declined - What A Surprise!
After months of chasing, cashback refused as TCB not identified as the last referrer! Screenshots taken at every step of the booking process but no link according to them! Be nice to see a positive outcome in the reviews but not this time! Strange how it always seems to happen when there is quite a substantial payment due!
  hmy001 | 13 Dec 2023 Report Abuse
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I have booked a cruise with Marella through Topcashback and was promised 1% cashback. Marella refuse to recognise my booking but say i need to take it up with TCB. TCB say I need to contact Marella. Poor service from both sides!
  keithw | 29 Aug 2019 Report Abuse
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I was promised 4.5% cashback and nearly 2 years later have only been paid 1% ! The inability thus far of TCB to police this payment has been frustrating. However the cruise was a massive let down in so many ways that I will never holiday with them or TUI ever again and therefore it comes as no surprise that they may not pay up or take several years to do so!
  catherinelv | 01 Apr 2019 Report Abuse