Get up to £10.00 of your purchase back when you shop with Mazuma Mobile Join TopCashback Free
Get up to £10.00 of your purchase back
when you shop with Mazuma Mobile

Mazuma Mobile Reviews

Take a look at the Mazuma Mobile reviews and you’ll see the majority of TopCashback members to leave feedback have been pleased with their experience. Many have highlighted the amount received for their old phone and how quickly they received their money. One said: “Good price on my old phone. Posted it Tuesday, money in my account on the Friday — amazing.” They are far from being alone when it comes to positive feedback.

Other remarks you’ll find include “they paid what they promised with no quibbles and a cheque was sent in record time”, “excellent service as always, will definitely use again” and “good price received (as quoted) and with very fast payment”. Another delighted customer said: “Have used them a number of times, am amazed how fast they pay out for old phones.” You’ll find amazing Mazuma Mobile review feedback on Trustpilot, with the vast majority of customers rating them as excellent.

One person who left feedback stated: “Recently sold my phone with Mazuma and got the best price by a mile. The service is great and I received the payment very quickly.” Others have left comments like “best for price and service, recommended”, “brilliant and so easy to do” and “fast, efficient service and paid out exactly what was promised on the same day they received the phone”. Log in to review

Mazuma Mobile Reviews
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Sale went through but cash back declined
Mazuma used to be the best in their sector but no longer are. Whereas they used to guarantee a price based upon a few clear criteria now they are like every other competitor they used to single out for criticism and reduce the price they offer for you for the the most insignificant things. And now they also declined cash back when the sale has gone through. Dodgy company
  Stumack71 | 07 Sep 2024 Report Abuse
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Declined cashback
Sale of phone went through as planned. Only went through TCB and didn't use any codes or get any sort of additional benefit that would stop the cashback entitlement. Cashback tracked within the hour and deal completed within 3 days. Just declined to pay cashback with no reason - simply refusing to pay the £5.95 that they advertise. Would not recommend. TCB shouldn't allow companies to advertise in this way if they don't follow through. Shameful.
  danjcollings | 16 Aug 2024 Report Abuse
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Fake price
Got quote sent phone they then reduced price phone was in original box always had a screen protector on but they said scratches, I couldn’t be bothered to dispute but will never use these con artists again
  spooner1 | 30 Jul 2024 Report Abuse
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Fake excuses to reduce payment and not same day payment!
Sent my iPhone 13 in, the bag they send you takes ages to arrive and has no protection for your device when sending it in. Once they receive your device they make fake excuses up to reduce your payment as much as they can. My device was immaculate and they said it was badly scratched on the screen. Once you accept the payment they then telll you it will be in your bank by 11am the next day… NOT THE SAME DAY! Like advertised! I would avoid this company as everything they advertise is all false
  Ragingbull84 | 02 May 2024 Report Abuse
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The offer a price and with any excuse the lower the payment. Not a serious service
  Richi79 | 07 Feb 2020 Report Abuse
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They tried to downpay the phone with an excuse. Phone was sent back not in the original box
  VivianCookie | 06 Feb 2020 Report Abuse
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Make up issues with phone - AVOID
  theno1moose | 28 Jan 2019 Report Abuse
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Quite Slow
  Chunk1789 | 01 Sep 2017 Report Abuse
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Slow to pay out
  mdraper | 31 Aug 2017 Report Abuse
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Cashback tracked immediately then declined after three months. Avoid.
  Bjclark | 05 May 2017 Report Abuse
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Relatively quick to pay out - approx 2-3 months
  russelljfarr | 14 Dec 2016 Report Abuse
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Good price received (as quoted) and with very fast payment.
  msmoosa | 01 Dec 2016 Report Abuse
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2nd transaction -both perfect
  sevgis | 06 Nov 2016 Report Abuse
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2nd transaction -both perfect
  sevgis | 06 Nov 2016 Report Abuse
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thanks very much all went very well 5 star
  stewood1959 | 08 Oct 2016 Report Abuse
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Excellent service as always... Will definitely use again
  Dazz285 | 06 Jul 2015 Report Abuse
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have used them a number of times, am amazed how fast they pay out for old phones.
  RuthieB | 30 Jun 2015 Report Abuse
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Good price on my old phone. Posted it Tuesday, money in my account on the Friday. Amazing.
  srmjmm | 08 Feb 2015 Report Abuse
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Got a quote online and posted my phone on a Tuesday lunchtime. Email from Mazuma on Thursday @ 10.40 we have received your phone. Email form mazuma on Thursday @ 11.35 order processed, payment will be made today. Brilliant
  srmjmm | 27 Nov 2014 Report Abuse
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Recommended to us by our local Three mobile shop and I found them great. They paid what they promised with no quibbles and a cheque was sent in record time. Can't fault them. Still waiting for the cash back to be confirmed though!
  mutant_sheep | 23 Jun 2014 Report Abuse
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Very happy with service - everything happened as Mazuma promised with plenty of information on where I was in the process. Offered less than other sites, but I was paid the amount I was quoted so very happy.
  Dazhewitt | 07 Aug 2013 Report Abuse
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Brilliant! Hassle-free transaction with Mazuma Mobile. Despite my phone having some scratches on the screen they still paid me what they quoted. Payment was in my bank account quickly and cashback tracked quickly. The cashback on offer isn't the best but they make up for it by offering you more for your phone that most of the other phone recycling companies. Will definitely use again!
  gavin01 | 30 Apr 2013 Report Abuse
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The site itself and company were great; very easy to use, clear instruction, send you packaging so no need to worry about boxing and they pay directly into account rather than hassle of a cheque Downside is no cashback. Too time consuming to raise a claim on this site for small bit of cashback so not worth chasing in my opinion. Would use Mazuma in future though
  | 17 Dec 2011 Report Abuse
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All good here. Everything tracked quickly. Money in bank quickly from Mazuma. Highly recommend
  starlingda | 01 Nov 2011 Report Abuse
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Great service, received the cheque for the phone very soon after I posted my mobile to them. The cashback doesn't really add a great deal to the amount you get though.
  pc101 | 31 Oct 2011 Report Abuse
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