Get up to 10% of your purchase back when you shop with Mister Spex Join TopCashback Free
Get up to 10% of your purchase back
when you shop with Mister Spex

Mister Spex Reviews

You should definitely feast your eyes on the Mister Spex review feedback below, which has been left by TopCashback members who have bought glasses from them through us. Many customers who have submitted a comment have highlighted the speed with which their cashback was paid. One member stated: “Mister Spex’s customer service is not only awesome, but their cashback payments are very, very quick.”

Others have also been impressed, judging by remarks such as “no problems here — very quick with the cashback and very happy with my purchase”, “excellent service and paid cashback within the stated time frame” and “no problems at all and generous cashback percentage”. Someone else wrote: “Nice prices, quick delivery, fast payment tracking and received payment.” The Mister Spex reviews on Trustpilot are also, on the whole, very good.

One impressed shopper said: “They have an extensive collection of specs and sunglasses, which are competitively priced. It’s great how you could try glasses on virtually using their 3D modeller too, which really helped them stand out against other online competitors.” Other comments left include “very quick delivery and excellent communication throughout the process” and “great glasses, great price, fast delivery — will definitely use again”. Log in to review

Mister Spex Reviews
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Multiple transactions not honoured
They tell TCB the transactions “aren’t found”, despite raising claims with order references that are valid. TCB have no desire to help…
  Appeal | 03 Oct 2024 Report Abuse
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No cashback
Ordered through topcashback as new customer however Mister Spex says there is no tracking info on their side but on TCB site shows several visits to their site via TCB shen making a claim. Wont be buying from Mister Spex again.
  Shelleyx | 09 Aug 2024 Report Abuse
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Did not honour cashback
I followed the terms and conditions and they did not honour the cashback earned.
  robm44 | 30 Jul 2024 Report Abuse
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Declined Cashback
No point using this merchant, as the reviews show they do not honour cashback transactions.
  holder100 | 21 May 2024 Report Abuse
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Quick dispatch & received cashback
Ordered non prescription RayBan sunglasses. Received with tracked post 3 days later. Very happy with them. Received a decent cashback payout after 30 days. This is a normal amount of time for retailers to wait, to make sure you are not going to return the item. A good experience with Mr Spex for me.
  tsvk9 | 17 May 2024 Report Abuse
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Still no cashback!
I placed a very large order to take advantage of the cashback for new customers. I was sceptical as they are sending from Germany but I had no problems with ordering or delivery. However, many weeks later and still no sign of cashback. Would not use again.
  NTN | 29 Jan 2024 Report Abuse
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Zero stars
Absolutely no intention of honoring cashback.
  mcg66 | 31 Oct 2023 Report Abuse
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Didn't provide cashback
Refused cashback, even when all instructions were followed correctly.
  Oasis55 | 05 Oct 2023 Report Abuse
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I cant give it 0 stars, otherwise I would have
It took 10 months, and eventually topcashback had to honour the cashback themselves, extremely reluctantly I might add, a lot of chasing and very irrate emails later - Avoid at all costs!
  antonylegg | 17 Apr 2023 Report Abuse
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Cashback was declined without any reason. I will not be a returning customer, and I do not recommend them .
  Gina88 | 28 Dec 2022 Report Abuse
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Refused cashback for no reason
  lacom | 10 Apr 2022 Report Abuse
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Avoid. Complicated ordering made even harder by Mister Spex.
  Pooley16 | 11 Feb 2022 Report Abuse
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Abominable. Delivery estimates are completely fictional. Delivery in 3-5 days has already gone to ten and counting. Royal mail tracking says they don't even have the package yet. Don't waste your time.
  markbloke | 27 Apr 2021 Report Abuse
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Didn't payout
  etniesdigit | 18 Sep 2020 Report Abuse
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Rejected for perfectly valid transaction, after take ages to deliver from Germany. Avoid.
  nutri | 07 Jul 2020 Report Abuse
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Doesn't honour cashback.
  juliew47 | 07 Jul 2020 Report Abuse
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Mister Spex took money from my Debit Card on 20.06.20 (Ref. 537323173) and l have received NOTHING even though they said l would receive the lenses in 4 working days. No one answers emails to servicio@misterspex.es nor do they answer their telephone at 900 80 12 37 – ARE THEY INSOVENT?
  Heliton | 04 Jul 2020 Report Abuse
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Cashback repeatedly rejected for no good reason - won't use again.
  daveren | 06 May 2020 Report Abuse
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declined my cashback
  cultchie | 30 Mar 2020 Report Abuse
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Declined because I'm an existing customer. This rule was fabricated when I submitted a claim months later. Not shopping here again.
  kunalb | 25 Mar 2020 Report Abuse
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Best avoid, refuse to pay cash back as glasses were on special offer although TC's didn't specify this.
  davehenry | 18 Feb 2020 Report Abuse
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Ordered contacts from them a few times and my cashback gets declined every time despite me following all the correct steps! They clearly just choose not to pay. Changed who I buy contacts from now.
  pigscanfly_768 | 28 Jan 2020 Report Abuse
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Have used Mister Spex now 3 times and each time the cashback is declined without any reason. They claim all sorts of reasons for this, but it's just excuses, they have no intention of paying out. Will be using another merchant in future.
  Doris1924 | 18 Jan 2020 Report Abuse
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Still rubbish. Have them a second go and declined again. They appear to have no intention of paying.
  mcg66 | 10 Jan 2020 Report Abuse
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Ordered contacts from them a few times and my cashback gets declined every time despite me following all the correct steps! Changed who I buy contacts from now.
  pigscanfly_768 | 11 Dec 2019 Report Abuse
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