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Mobile Cash Mate Reviews

The Mobile Cash Mate reviews on our site are mixed, although you will find some very positive feedback below, written by TopCashback members who sold their mobile phone to them through us. There are comments like “quick sale, would recommend” while someone else wrote: “Very fast and efficient estimate, which was very close to online quote before they had seen the phone. Cashback was paid within the stated timescale — great service.”

It is a similar story on Trustpilot. You will find good Mobile Cash Mate review feedback, but you will have to search for it. One happy customer stated: “The price for my phone was the best available, the free pack arrived quickly and the payment was received within a few days of sending the phone to them — the full amount offered was received.”

There is plenty of other good feedback, including comments like “I found them a pleasure to deal with, would use them again”, “excellent service. Fast and great communication, and I was given what I was promised” and “very quick and hassle-free. Also gave a better price than similar companies”. Another Mobile Cash Mate customer said: “Always kept in contact and offered me a fair price for my phone. This was completely hassle-free and I received my money on the same day I accepted my quote.” Log in to review

Mobile Cash Mate Reviews
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I had a few mobile phones that I no longer needed, and looked at many retailers to compare offers before sending any of them. Out of all those handsets, which were all working and in good if not excellent state, I had a Nokia 6303 Classic which I wasn't even sure if I wanted to sell, as it was as good as new, even still have its original box that it came in, and all its accessories, still shiny and brand new, hardly used. Mobile Cash Mate offered on their website the best price for it. The other models that I had were in a less perfect state, and were priced higher on other websites, so I sent them to best buyer, and sent the 6303 to Mobile Cash Mate. They were the first to reply with a message saying they received the phone and it has scratches on the screen and the outer casing, and its value dropped from the £25 advertised on their website, to a £20 take it or leave it. It was my first time so I thought they would all be doing the same, and I agreed to the £20, although I knew exactly the state of the phone and how new it was, and had bubble wrapped it myself before sending. The surprise was that, all other retailers came back to me when they received the other phones, saying a payment has been sent with the exact same price they had on their website for a working mobile of the same model, without any complaints about scratches or marks, although some of them did have those. Bottom line, Other retailers might offer higher, similar, or even lower amounts than MCM for the same models, but it seems that they just pay what they said they would, providing the phones are in good state, while MCM seems to offer a lesser amount anyway, no matter how good the condition is, once the phone has been received by them. Add to that no tracking of the cashback showing on the account, and the need to submit a claim for it, which I just did. I wouldn't recommend MCM unless you are selling them a brand new mobile in its original sealed box, and still don't mind to be paid less tha
  | 11 Dec 2011 Report Abuse
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Cashback eventually tracked following claim (took just over a month to track)
  balmcake | 02 Dec 2011 Report Abuse
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Have to say I was pleasantly surprised. I've used a few of the different mobile recycling companies in the past, but these seem to be the most organised; posted the phone on Monday, received an email re-negotiating the offer on Tuesday (and it was a really fair offer as well), and had the cash in my bank account on Friday. Would definitely consider using these again.
  balmcake | 21 Oct 2011 Report Abuse
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Didn't track, so have put in a claim
  balmcake | 21 Oct 2011 Report Abuse
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Still waiting for this merchant to track on my account, it has been 3 weeks now.
  Carol_McNeill | 06 Aug 2011 Report Abuse
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