Get up to £25.00 of your purchase back when you shop with Mobile Phones Direct Join TopCashback Free
Get up to £25.00 of your purchase back
when you shop with Mobile Phones Direct

Mobile Phones Direct Reviews

Take a look at the Mobile Phones Direct reviews below and you will find plenty of positive feedback from people who have shopped with the smartphone deal provider through us. Comments include “no problem with cashback and got a great deal on phone” and “great site — second time I have used and was pleased to find this great cashback offer”.

Whether it is about cashback, handsets, delivery or service, there are plenty of complimentary remarks. In terms of the cashback process, some of the comments left include “great service — cashback received within two months”, “quick cashback with no issues” and “great — roughly eight-week payout time”, while one member explained they “didn’t expect cashback as the deal was already heavily discounted but still got paid, which was a bonus”.

In terms of the products offered and service provided, TopCashback members have left feedback such as “great service, great product, swift delivery”, “phone delivered quickly, good tariff, cashback released — all good” and “excellent service and product”.

Log in to review
Mobile Phones Direct Reviews
friend icon
Purchased on 1st January and still waiting to be paid
Taken 6 months already and I'm still waiting on my £100 cashback, Sent tickets to TCB but they just say they are waiting to be paid the money to pay me. Why are TCB still allowing this website to be offering cashback through there site if they are not paying out??
  cody123 | 09 Jun 2024 Report Abuse
friend icon
Refused to pay out
Refused to pay out as the order cannot be proved to have come through TCB. Without evidence, this is an easy excuse for this retailer to use. When buying a new phone, do not count on this vendor for cashback
  olliebujko | 31 May 2024 Report Abuse
friend icon
Still awaiting cashback
I purchased a Samsung contract from this merchant, on the basis £100 cashback would be received. I purchased phone contract on 6th December and I am still awaiting my confirmed cashback. Apparently Topcashback are chasing this up, but they haven't been paid either, in order to pass payment to me.
  Rendarella1 | 17 Apr 2024 Report Abuse
friend icon
Claimed my purchase did not come through TCB
No cashback given due to retailer claiming that my purchase did not come through TCB. Of course, TCB customer service will not act, provide all the usual reasons as to why it may not have tracked, and so will not be resolved (bear in mind I used TCB 3-4 times that day and all other purchases have tracked perfectly fine). Will not try and purchase through this merchant again.
  olliebujko | 12 Dec 2023 Report Abuse
friend icon
Avoid
The have declined my cashback previously and this attempt although credit check with o2 was approved and they took upfront payment of £690 they have now cancelled my order
  __CMC__ | 30 Sep 2023 Report Abuse
friend icon
5 star
All went well, no need for submitting tickets. About 3 months to bet money into my acc.
  brejnakus | 28 Jul 2023 Report Abuse
friend icon
Easy transaction
Got the phone deal that I wanted and the cashback was paid in full a short time later. No complaints
  MartynFree | 16 May 2023 Report Abuse
friend icon
good
good and good
  suf3000 | 13 Apr 2023 Report Abuse
friend icon
Refused cashback
Refused cashback claim for no reason
  PhilH1 | 04 Mar 2023 Report Abuse
friend icon
Great cashback
Paid within time scale, very happy to recommend.
  sandyhills | 24 Feb 2023 Report Abuse
friend icon
Thanks for cash back
  Magdalena1990 | 16 Jan 2023 Report Abuse
friend icon
It was straightforward and they paid on time
  Olah | 18 Oct 2022 Report Abuse
friend icon
AVOID! Don't trust them they advertise one amount for the cashback and give another after you make the purchase. I purchased an iPhone 12 well over a year ago the cashback was meant to be in the region of £40 they gave £10. When I disputed this with them it has taken 1 year and 6 months and the claim is still not resolved. AVOID!
  CraigMenzies | 07 Jul 2022 Report Abuse
friend icon
Don’t bother!! Don’t pay advertised cash back. Then decline cashback.
  chrisp101 | 01 May 2022 Report Abuse
friend icon
Best site to buy the best mobiles with good offers
  Siri07cs19 | 10 Feb 2022 Report Abuse
friend icon
They cancelled my order, and didn't even notify me. No email. Nothing. I only found out when I was chasing delivery.
  Carica | 31 Jan 2022 Report Abuse
friend icon
Good deals but decline valid purchase for no reason
  dunwomblin | 28 Dec 2021 Report Abuse
friend icon
Easy to order and better deals available
  Member1193745843226 | 12 Dec 2021 Report Abuse
friend icon
Great deal and cashbook too.
  zuberhaji | 08 Apr 2021 Report Abuse
friend icon
Easy, simple, well done, would recommend!
  Rammj | 07 Mar 2021 Report Abuse
friend icon
valid claim denied , wouldn't rely on them paying cashback
  eggleman | 04 Mar 2021 Report Abuse
friend icon
very quick payment thankyou
  spursfan53 | 19 Feb 2021 Report Abuse
friend icon
Really good
  Kieranmelvin1 | 14 Feb 2021 Report Abuse
friend icon
Excellent quick service and good price
  slapper55 | 20 Nov 2020 Report Abuse
friend icon
I used top cash back site when ordering a new mobile phone and I was paid out really quickly with in 3 months.
  Member487872866242 | 20 Nov 2020 Report Abuse
12345...14      View:   2550100