Get up to £25.00 of your purchase back when you shop with Mobile Phones Direct Join TopCashback Free
Get up to £25.00 of your purchase back
when you shop with Mobile Phones Direct

Mobile Phones Direct Reviews

Take a look at the Mobile Phones Direct reviews below and you will find plenty of positive feedback from people who have shopped with the smartphone deal provider through us. Comments include “no problem with cashback and got a great deal on phone” and “great site — second time I have used and was pleased to find this great cashback offer”.

Whether it is about cashback, handsets, delivery or service, there are plenty of complimentary remarks. In terms of the cashback process, some of the comments left include “great service — cashback received within two months”, “quick cashback with no issues” and “great — roughly eight-week payout time”, while one member explained they “didn’t expect cashback as the deal was already heavily discounted but still got paid, which was a bonus”.

In terms of the products offered and service provided, TopCashback members have left feedback such as “great service, great product, swift delivery”, “phone delivered quickly, good tariff, cashback released — all good” and “excellent service and product”.

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Mobile Phones Direct Reviews
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DO NOT USE THIS MERCHANT. This is the second time I have used this merchant and on both occasions they used an excuse not to pay the cashback. The first time they said that they had no record of the transaction but I am still using the sim card that they sent me. The second time they said I used the sales team to buy the phone when I did not. If I could afford the time and money I would take this issue further. Poor merchant that does not pay it,s customers the cashback that they are due. I would have given them no stars if I could
  minty5859 | 10 Feb 2017 Report Abuse
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Cashback didn't show up and I had to raise a case. Topcashback sorted this within a week of the enquiry
  Lynnfleeting | 09 Feb 2017 Report Abuse
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Great website
  Chrispy2112 | 31 Jan 2017 Report Abuse
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Fantastic site that is so simple to use!!
  Jenbob76 | 25 Jan 2017 Report Abuse
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outstanding service
  maheshlakhani | 12 Jan 2017 Report Abuse
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MobilePhonesDirect offered very good cashback on my new mobile contract, which tracked straightaway and became payable within 2 months.
  ctcb | 10 Jan 2017 Report Abuse
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Claimed that i used a voucher code when i didn't so declined my cashback, total con, don't use
  nafan | 08 Jan 2017 Report Abuse
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Cashback refused beware
  JackieB44 | 06 Jan 2017 Report Abuse
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All good. No problems with payments
  AjSaunders | 05 Jan 2017 Report Abuse
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Easy, tracked, verified and received payout. Thanks.
  | 03 Jan 2017 Report Abuse
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slow payout and often messes up details to avoid cashback payout
  a6_4_eva | 17 Dec 2016 Report Abuse
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took a long time to pay and only paid for one phone .still owed £40 so really its better not to go for cashback as in the end with all the problems to chase the merchants up [you can only list one claim per company .i bought two phones from them] you still dont get paid ,so the phone costs more .
  will2610 | 16 Dec 2016 Report Abuse
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fast payout
  waynokruger | 15 Dec 2016 Report Abuse
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Didn't track initially but Topcashback sorted it out!
  lizziedf | 15 Dec 2016 Report Abuse
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Stay away whom this merchant! They are clearly making excuses for not to pay me my cashback which they promise to their customer. I called their customer service and waited for more than an hour with no luck. Awful merchant, worst ever customer service and worst experience ever with any purchase I have made in my life. Never ever using this merchant again.
  qwertiki46947 | 14 Dec 2016 Report Abuse
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Cash back not applied, and have to claim manually.
  AMuhunthan | 13 Oct 2016 Report Abuse
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I had to file a claim as they hadn't even tracked my cashback, but after a few months it was accepted and now has become payable.
  batch | 08 Oct 2016 Report Abuse
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have to apply for cash back
  dan2ems | 19 Sep 2016 Report Abuse
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Excellent. Fast payer.
  vaseemarfan | 15 Sep 2016 Report Abuse
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Cashback failed to track automatically & so I submitted a missing cashback claim through which the transaction was recognized & the correct cashback credited to my TCB account. Despite the delay in processing I will still purchase from this merchant in the future as they did successfully resolve this matter.
  | 31 Jul 2016 Report Abuse
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Great experience, second time using Mobile Phones Direct and also recommended to my Dad.
  CP30 | 27 Jul 2016 Report Abuse
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Smooth and relatively quick
  Cal013 | 19 Jul 2016 Report Abuse
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Very fast payout. Thanks very much
  safyp | 18 Jul 2016 Report Abuse
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Fantastic from start to finish. Great customer service and smooth transaction. No problems very happy :)
  Morris365 | 19 Jun 2016 Report Abuse
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Found them to be quick payment wise.
  karolia | 15 Jun 2016 Report Abuse
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