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Mobiles.co.uk Reviews

Mobiles.co.uk have been going since 1995, and as the UK’s longest-running retailer of mobile phones, you’ll find everything from good value contracts to SIM-only deals.

They feature a wide variety of brands including Apple, Samsung, and Google as well as popular networks like Vodafone and VOXI. Mobiles.co.uk have been winning awards since 2006, with a slew of credits to their name from Mobile Awards, uSwitch, and Mobile Industry Awards.

You’ll find more than 60% of Mobiles.co.uk reviews rated 5-star* on Trustpilot as well as positive reviews from many of our customers, too. Many users described the quick and easy process, good customer service, and value for money.

Some of the negatives have included customers having issues with delivery or refunds. Explore the many Mobile.co.uk reviews to see what you could expect from the retailer, or leave a review of your own experience.

*True at the time of writing.

Mobiles.co.uk Reviews
	The only retailer which unlockes phones before sale. Mobile arrived promptly. Cash back visable quickly, now waiting to go payable.
	terryizzy \| 30 Nov 2011 Report Abuse
	Tracked quickly, then paid VERY quickly. I only got my mobile about 6 weeks ago! It's been faster cashback than some other transactions that date back to months and months ago! Well done mobiles.co.uk and Topcashback. :)
	\| 23 Nov 2011 Report Abuse
	4 months and still waiting for cashback confirmation.
	explosion93 \| 23 Nov 2011 Report Abuse
	so far this merchant has been useless - beware. Cashback tracked quickly -as 0£ ! and was confirmed for the same amount a few days later. Have contacted the very good cashback team but so far no action. Dont forget to cancel the ridiculous insurance and gadget support that costs a lot and is placed on your order.
	Jim_Fryatt \| 21 Nov 2011 Report Abuse
	Very GOOD
	harwyn16 \| 19 Nov 2011 Report Abuse
	tracked and paid quite quickly. NO hassles. Contract phone is unlocked. prompt delivery.
	kwaiting \| 17 Nov 2011 Report Abuse
	Cashback declined despite the fact I do have a phone contract bought through them. Nightmare from start to finish as my phone was barred without warning from Orange as I needed to provide more I.D. Took 2 weeks to sort out. Was going to get my husbands contract through them but will definitely look elsewhere!!! AVOID LIKE THE PLAGUE
	\| 16 Nov 2011 Report Abuse
	Not as expected
	Foxbrabban \| 11 Nov 2011 Report Abuse
	Cash-back logged, but showed up as £0.00 on my topcashback account, sent enquiry but haven't heard anything back :( Mobiles.co.uk is still a good deal, but don't rely on getting the cash-back....
	Lanners \| 03 Nov 2011 Report Abuse
	Mobiles.co.uk were advertising £40.40 cashback for the product I bought. Tracked at £30.30, would not allow me to raise an enquiry cos "this merchant tracks at.... will be uplifted etc" It didn't uplift and I only got £30.30 paid, but it paid quickly, so quite happy!
	11363737440 \| 31 Oct 2011 Report Abuse
	Good amount of cashback plus was tracked and confirmed very quickly.
	Nikesh R \| 29 Oct 2011 Report Abuse
	Purchased an upgrade on 18 September and still waiting for it to be tracked (now 27 October). Would not have used this route without the cashback as could have got a better deal elsewhere. Would not use again.
	JillScott \| 27 Oct 2011 Report Abuse
	Tracked and paid out quickly. Please note that this merchant automatically added a monthly insurance premium and a monthly technical helpline premium to my mobile phone contract, both with a free first initial period. They did display this up-front when I was ordering although there was no option to decline. Cancelling both was hassle-free.
	Baldbazza \| 11 Oct 2011 Report Abuse
	Quick to track,delivery on time
	rambau07 \| 08 Oct 2011 Report Abuse
	Quick payment no messin. Great
	nightprincess \| 06 Oct 2011 Report Abuse
	Cashback went through without a hitch. Fabbo! I didn't realize I'd be signed up for additional technical support and insurance with my phone though. #These were easy to cancel but I was a little miffed that I was not warned I'd get them or given an option to opt out. (Not TCB's fault though!!)
	Grizelda \| 04 Oct 2011 Report Abuse
	Cashback tracked and paid extremely quickly, within just a few weeks of receiving the phone. Site service was excellent, phone good value and arrived the next day all as described. Would recommend and would use again.
	BS9 \| 03 Oct 2011 Report Abuse
	Up until a year ago I'd used this merchant extensively without any particular problems. HOWEVER, I've now been waiting over a year for the cashback on one contract (enquiries seem to have got no-where despite regular nudges. Then this month a transaction tracked but has just gone to payable at "0". Meanwhile I have ordered another contract on the basis that they do pay as promised; it tracked like lightening BUT I am now seriously considering sending it back as soon as it arrives because i no longer trust this merchant on here.
	\| 25 Sep 2011 Report Abuse
	Cashback tracked within a couple of hours. Ordered Free phone (Xperia Ray Fantastic Mobile by the way) Friday late PM Arrived Tuesday AM. 12 Month contracts are great no long tie ins. All geat so far just need to submit line rental cashbacks when they occur, positive experience so far.
	yakk \| 21 Sep 2011 Report Abuse
	They pay cashback without any hassle. Just email the bill and the cheque arrives a few weeks later
	damage \| 19 Sep 2011 Report Abuse
	third time i have upgraded through mobiles.co.uk, never have had any problems, quick to track
	eikceb \| 18 Sep 2011 Report Abuse
	Cashback & Rental rebates make overall package excellent choice. Mobiles UK used before & will use again.
	Anchor \| 26 Aug 2011 Report Abuse
	Just gone to payable after 8 weeks - £30.30 on a contract purchase of Galaxy S2. I'm impressed with this company. The handsets are unlocked too which is why I bought from mobiles.co.uk No complaints about the whole ordering process, would recommend this company (they are owned by Carphone Warehouse)so unlikely to go belly up.
	mse_carlos \| 26 Aug 2011 Report Abuse
	I brought my previous pay-monthly contract with mobiles.co.uk and after some initial confusion with my order, things finally got sorted. The deal I went with had a cashback scheme where I would have to submit my claim every three months which became a nightmare! Their system was confusing, they would sometimes 'lose' my claims and the one time I phoned customer services, I was on hold for a long long time. All said, their deals are the best I can find, and if you're a patient person who loves a good deal then I would recommend, but if you're after an easy life, then go elsewhere
	Samj88 \| 25 Aug 2011 Report Abuse
	Third time purchased from Mobiles.co.uk - once again hassle free.
	\| 23 Aug 2011 Report Abuse

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