Get up to £34.00 of your purchase back when you shop with MoneySupermarket Home Insurance Join TopCashback Free
Get up to £34.00 of your purchase back
when you shop with MoneySupermarket Home Insurance

MoneySupermarket Home Insurance Reviews

Reviews and experiences from TopCashback members who have shopped with MoneySupermarket Home Insurance. Log in to review
MoneySupermarket Home Insurance Reviews
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Declined for no reason
Purchased home insurance, cashback pending for months and months and then declined for no reason.
  Jaysquare | 12 Nov 2024 Report Abuse
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Doesn’t track
Pretty disappointed. Will use other comparison site from now on.
  caldm4 | 07 Nov 2024 Report Abuse
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Still hasn't tracked after over 18 months of waiting
"Claimed" cashback via the website, followed all of the rules but still waiting since January 2023 for this to track. Not expecting this to go through now as it's been so long. I'll think twice before using Money Supermarket again.
  Shoxt3r | 19 Aug 2024 Report Abuse
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Don't bother, it never tracks
Purchased home insurance and it hasn't tracked. Second time having issues with these cowboys having purchased travel insuance last October. That never tracked, logged a claim and still waiting on the retailer! Dame Judy Dench can go and do one from now on.
  Sky_Blue_Army | 24 Jul 2024 Report Abuse
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DO NOT USE!
Very crafty company, your cashback says pending then as soon as 180 days passes it get declined for no reason. By this time you are unable to raise a case, very sneaky indeed. I certainly wont be using them again and i urge TOPCASHBACK to look in to this scam or remove them at least.
  martin_allen | 21 Jun 2024 Report Abuse
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Scammers
We took out four different policies through MSM last year, ALL FOUR cash back claims have been refused. Do yourself a favour and use other companies to get your insurance through if you want to get cash back I’d give zero stars if it was allowed
  catstew | 22 May 2024 Report Abuse
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Avoid
Bought home insurance but declined for no reason.:-(
  langenhoe | 21 May 2024 Report Abuse
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Tracked Immediately
My Activity with Money Supermarket Showed up immediately and now that I have taken out and paid for the Policy I expect that the £34 Cashback amount will show up soon in the final column.
  peterlittleton1 | 13 Feb 2024 Report Abuse
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Still waiting for cashback
Bought a home insurance policy through them in November 2023, still not received any cashback (was stated as £30). Have been told it has been put 'on ice' and I will have to wait until May until my claim can be submitted to MoneySupermarket again.
  AJMEast30 | 21 Jan 2024 Report Abuse
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Over two years still no cashback
Purchased insurance via this provider in August 2021 and it has still not been paid.
  lummox1966 | 16 Sep 2023 Report Abuse
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Shocking
Was pending for 180 days, then soon as the £180 days passed it was declined, so I can't even raise a case.
  Upps | 28 Mar 2023 Report Abuse
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Payable after 2 months
Purchased home insurance on 10th December 22....tracked straightaway at the initial stated amount......became payable after two months.....all good
  anthony58 | 13 Feb 2023 Report Abuse
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Was pending for over 7 months until just suddenly being declined no reason given. missing cashback claim filed but still waiting! terrible service
  jdisqt | 31 Jan 2023 Report Abuse
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Went through to Tesco Bank Insurance but annoyingly didn't allow to purchase.
  EDH365 | 14 Dec 2022 Report Abuse
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Horrendous if I could have left 0 stars I would have. It has taken 14 months for a resolution due to non communication by the retailer. Will never use them again.
  Minitub | 09 Nov 2022 Report Abuse
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Bought insurance in August 2021 cash back has still not tracked in August 2022
  lummox1966 | 31 Aug 2022 Report Abuse
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Presumably the Churchill Insurance is good but thankfully I haven't needed to claim. However, if it's Cashback you are after from MoneySuperMarket and you can wait more than 11 months and still not receive itwhen it's time to start searching the renewal of insurance, then MoneySuperMarket is the place to go. Don't expect any efficiency in their ability to locate your purchase either. Good luck if you want to chance it, I will not bother again.
  nyorks | 08 Aug 2022 Report Abuse
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Still waiting for cashback after 4 months....and the quote was £10 less than I was charged but had no proof.
  waster1954 | 10 Jun 2022 Report Abuse
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Not the quickest, but paid with no problems
  m_b_p | 08 Aug 2021 Report Abuse
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£32.50 paid out in just 2 months so all good
  parsley57 | 26 May 2021 Report Abuse
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Setup BACS as requested. Followed links. Purchased policy.. didn't 'track' . Possibly a reason why moneysupermarket don't have a pie-chart showing tracking stats.. unlike gocompare who do.
  CF23 | 02 Apr 2021 Report Abuse
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Cash back didn’t track, refused 1st claim. Paid out after I raised it again. Took around 10 months for £26
  chacha84 | 30 Jan 2021 Report Abuse
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Money Supermarket, don't waste your time purchasing from them, go elsewhere with your custom, I think they prolong the claim so that you forget your cashback !!
  Jaishree | 05 Dec 2020 Report Abuse
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Refused to pay out on two occasions. Don't even bother
  thabai | 26 Nov 2020 Report Abuse
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Didn't track. Submitted claim with name, date and policy number so easy to validate. 10 months and still no response. Seems common.
  j0n36 | 06 Aug 2020 Report Abuse
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