Get up to £40.00 of your purchase back when you shop with MoneySuperMarket Car Insurance Join TopCashback Free
Get up to £40.00 of your purchase back
when you shop with MoneySuperMarket Car Insurance

MoneySuperMarket Car Insurance Reviews

Reviews and experiences from TopCashback members who have shopped with MoneySuperMarket Car Insurance. Log in to review
MoneySuperMarket Car Insurance Reviews
friend icon
Money Supermarket cashback not honoured
I purchased car insurance in Oct 2022 via Money Supermarket. In Feb 2023 the £33 cashback promised in the promotional on their website still hadn’t been honoured despite having an email from them saying my purchase had been recorded. They said I needed to lodge a missing claim through Top Cashback - why couldn’t they sort it! During the next 8 months Top Cashback attempted to get a response from Money Supermarket. This week (Oct 2023) I emailed Top Cashback again and because of the length of time it has taken, they offered me the £33 as a goodwill gesture instead. I will not use Money Supermarket again - I am tired of big companies promising something and then not delivering. If I failed to do something I’d promised I’d most likely be taken to Court but somehow big companies can get away with it. These days I have no time for empty promises and so choose to take my business elsewhere - perhaps if we all did that they’d sit up & listen! If I was allowed to avoid putting any stars at all, I would. Thank you to Top Cashback for all your help.
  Jill_Horabin | 28 Oct 2023 Report Abuse
friend icon
Additional Comment
I have just posted a very positive review for this retailer and out of interest read the other reviews some of which were dreadful but looked to date back a couple of years so I can only surmise things have improved. I just want to confirm that the two insurances I took out via Moneysupermarket became payable after approx 8 weeks which I consider to be super quick ! Initially the cashback tracks at £0.00 which makes you doubtful it will come to fruition but both times my cashback has confirmed at the correct amount and then very quickly after that has become payable.
  Borisdog | 07 Oct 2023 Report Abuse
friend icon
Still awaiting cashback uplift
Initially disappeared from my cashback tracking list but upon lodging an issue this did reappear, although still showing as £0.00. Only used the comparison site as it meant that once cashback was received it would be a saving compared to my renewal price. I'm now unsure if it will uplift and unable to lodge another investigation as I've already requested one for this transaction. I won't be using this comparison site again as my experience of others has been far more reliable.
  Rachelb10 | 12 Sep 2023 Report Abuse
friend icon
Link don't work.
Try and click on the link, no luck. No pop up blocking my connection.
  jjjepsen | 17 Aug 2023 Report Abuse
friend icon
Avoid, don't pay
I had my cashback declined despite it tracking and the policy remaining in force still. I would not recommend using this merchant and it's very poor they do this when the name is connected to Martin Lewis who I doubt would approve of this scam. They don't even deserve the 1 star I've had to give to leave a review.
  tracy1127 | 28 Jul 2023 Report Abuse
friend icon
No cashback
10 months later and cashback is still not payable. No joy with the ticket either.
  valgw | 22 Jul 2023 Report Abuse
friend icon
Third time with MoneySupermarket I've had an issue (I should learn)
This transaction has not racked correctly. The answer from TCB 'On Ice. We will automatically submit this to the merchant after 30 Dec 23' That's right 23 Dec before anything is even looked at. I think the time has come to skip the cashback sites, and seek lesser rewards with more reliability of collecting them.
  Visordown | 16 Jul 2023 Report Abuse
friend icon
Have been waiting since febuary 2022
Still not heard a word back from them and there was nothing on the merchant page that states that it will take 529 days and counting to receive acknowledgement.
  spira | 15 Jul 2023 Report Abuse
friend icon
Does not pay out
Does not pay out cashback. Have bought two insurances through MoneySuperMarket and they've not paid either. Put in tickets for both and not heard a thing. Will not use them again.
  zees21 | 23 Jun 2023 Report Abuse
friend icon
Still waiting
Over a year now and still waiting for the cashback!
  mbc127 | 16 Feb 2023 Report Abuse
friend icon
After reading the reviews I thought that I wouldnt receive any cashback. However, shortly after I was credited my cashback. Very pleased, will be using them again!
  martin_allen | 26 Mar 2022 Report Abuse
friend icon
Bought car insurance through Moneysupermarket 16th December, then read the reviews! Was extremely concerned because of negative reviews but those concerns unfounded. Immediately tracked cashback showing at £0. £33 confirmed two days ago. Not payable yet but relieved that cashback confirmed. Happy days!
  Betsyboo59 | 19 Feb 2022 Report Abuse
friend icon
Absolutely screwed over by MoneySuperMarket. Used them to take out my car insurance in my Car insurance in March. Was due to get £35 cashback, my balance stayed £0.00 until today (27/09) when they declined my cashback. Because they've took over 100 days to look at it I can't now lodge an appeal as it's too old. Please everyone use other comparison companies, much more reliable!
  Jimbob22 | 27 Sep 2021 Report Abuse
friend icon
Cashback not paid out.
  Bethanymeasor | 19 Sep 2021 Report Abuse
friend icon
Declined my cashback a full 8 months later. There was no reason for it to be declined. Won’t be using them again.
  andyjpal | 14 Sep 2021 Report Abuse
friend icon
I got my car insurance 26th September, nothing tracked so I logged a missing cash back claim on the 4th October and have just had numerous 'we are still looking into this'. So yeah don't use money supermarket.
  NatalieGibbons | 26 May 2021 Report Abuse
friend icon
Don't waste your time. they declined the payment after i bought the insurance
  sunjo17 | 13 Dec 2020 Report Abuse
friend icon
Failed to track and not responding to claim from September - avoid
  pelleeds1980 | 11 Dec 2020 Report Abuse
friend icon
AVOID!. Transaction does not track just like all the other reviews
  Sam1240 | 14 Nov 2020 Report Abuse
friend icon
Also have issues trying to get cashback
  alex_baldwin | 18 May 2020 Report Abuse
friend icon
It took a few days for the cashback to track. It tracked as zero cashback and £1 purchase amount until it uplifted upon confirmation 103 days later. Became payable 50 days after that.
  andyhick | 04 Mar 2020 Report Abuse
friend icon
money super market never seem to pay up, they seem to decline all transactions
  dlofting | 03 Mar 2020 Report Abuse
friend icon
Complete waste of time. Don't expect your valid cashback to track and when you query it through tab customer care they take (in my case) 7 months to come back to say they can't trace in spite of providing them with evidence. They may as well be honest and just tell you that any promised cashback is just bogus. One star is too much.Avoid!
  deejay9990 | 26 Feb 2020 Report Abuse
friend icon
Don't bother! I went through them in August, I am still waiting the money! Abit frustrating
  lizziecollins95 | 24 Jan 2020 Report Abuse
friend icon
1 year and 7 days later I’ve finally got my £25, good luck everyone else in getting yours as it takes a lot of hassle they even closed my case and was then reopened. It shouldn’t be this much hassle to get your money I certainly won’t be going through them again
  grandepunto07 | 03 Jan 2020 Report Abuse
123      View:   2550100