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Get up to 20% of your purchase back
when you shop with MoneySupermarket Travel Insurance
MoneySupermarket Travel Insurance Reviews
Reviews and experiences from TopCashback members who have shopped with MoneySupermarket Travel Insurance.
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MoneySupermarket Travel Insurance Reviews
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Avoid
Cashback declined, despite meeting all the criteria. Beware false incentive.
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Moomintrog1 | 11 Nov 2024
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Avoid
Used Money Super Market for travel insurance due to cashback, waited ages and has subsequently been declined.
Looking through the reviews after the event, looks like I'm not alone and seems to be a common problem. Give a wide swerve.
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kahrkarn | 07 Sep 2024
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This company does not pay
It’s been 8 months and the cash back amount is still tracking at £0, when it should be over £60. Topcashback have been unable to get a response from them. I won’t be buying from MoneySuperMarket again.
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User12345678 | 05 Sep 2024
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Definitely not the best
They aren’t the best out there, if you buy 2 policies In a year they will not pay out. I did this thinking I was getting a good deal well money supermarket you just lost my business. This is definitely an unfair policy.
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martin1plc | 05 Aug 2024
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Travel Insurance
Cashback received was significant lower than was advertised. I've received a paltry amount. Very disappointing. Not sure if it's the merchant or Topcashback's fault. Finding getting tracked cashback more and more difficult tbh!
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veejay69 | 03 Jun 2024
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Beware Cash back declined
Like others who have reviewed moneysupermarket my cashback was declined without any reason . The purchase was made via topcashback in September 2023 and they decided to decline it in May 2024. I do not recommend them and will not be using them again.
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stevenhamilton | 11 May 2024
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This company does not pay
I've bought travel insurance 4 times with this company and each time I've had to create support tickets to resolve.
On each occasion Topcashback has given up and ended up paying me out of their own funds. Considering all the bad reviews MSM get if I were TCB I'd remove MSM travel insurance from their website.
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Bob_A | 05 Apr 2024
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Declined cashback
They declined my cashback, no reason available or no way to dispute their decision. I won't search and purchase through that comparison site next holiday
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malcpryce | 26 Feb 2024
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Declined last 3 purchases
Don't use MoneySuperMarket, they have declined my last 3 genuine policy purchases. The latest one was for an expensive annual policy which is 100% genuine and in active use, and was meant to give me £37 cashback. Don't suppose I'm ever going to see that now.
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DarkBolt360 | 17 Dec 2023
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Don't waste your time!
Would give zero stars if I could!
Waited 9 months after purchasing travel insurance for the cashback to be updated, to declined
Don't waste your time using Moneysupermarket!
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Shereeb64 | 16 Sep 2023
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not legit, one of few merchants with no tracking stats
I've bought several insurance products through this broker, specifically because they generated cashback. Except all three have failed to convert, including those from February so 4 months ago now.
Thought I'd have a look to see their tracking and other stats. Funny, there are none published, unlike every other merchant here. Don't bother, go with another company that is a better payer.
I really wish someone would clamp down on this, because in any other context, promising something, taking someone's business, and then not delivering, is contrary to the Consumer Rights Act.
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robertsnerys | 24 Jun 2023
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Tracked incorrectly
£1.59 tracked instead of £16.80, absolute joke.
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ashir1994 | 15 May 2023
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Tracked at 0.... Spent almost £100! The bad reviews on here are correct! Avoid
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heather | 15 Jan 2023
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I purchased a policy with them back in April and I am still waiting for the cashback. Would advise against using them as their cash back offer seems good but they never complete the payment.
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GatewayGrove | 04 Dec 2022
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All be very careful, 2 transactions now declined from this merchant so my recommendation is to avoid at all costs
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alterocentric | 24 Oct 2022
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Awfully slow at paying out, over 4months so far, defiantly would not use again
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alterocentric | 20 Aug 2022
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Purchased in January 2022 and still under review with moneysupermaket. Top cash back staff very quickly get back to me but say it's entirely in moneysupermaket's position to sort.
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adamcbull | 20 Aug 2022
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Still waiting for cashback after 9months and 2 support cases. TBC say moneysupermarket have upgraded their system and they are having problems. I cannot believe they have had problems for 9 months. Will chase up again when it reaches 12 months!
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CarlWilliams | 14 May 2022
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Still waiting after 6 months. Can't even raise a support ticket on the transaction. Don't count on getting any cashback from them.
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JP1972 | 12 Feb 2022
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6 months & still waiting seems they will do anything to worm out of paying
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Andrew3147 | 28 Feb 2020
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It's now over 12 months and no cashback. Claim seems to be taking for ever.
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AKS356 | 19 Feb 2020
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11 months and still no cashback not good. Will Not go through Money Supermarket again.
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AKS356 | 18 Jan 2020
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