Get up to 4% of your purchase back when you shop with Morrisons Groceries Join TopCashback Free
Get up to 4% of your purchase back
when you shop with Morrisons Groceries

Morrisons Groceries Reviews

TopCashback members who have provided us with reviews having ordered groceries from Morrisons seem very pleased with the prompt delivery service provided. “Of all supermarket deliveries, I have found Morrisons the cleanest and always on time” is just one of the comments which have resulted in them receiving an overall four-star rating on our site, while one member mentions a driver who was running ahead of schedule and called them to ask if it would be okay to arrive early.

The good prices and great bargains offered are also highlighted, while one member sums up their experience by saying: “Their website works well, their deliveries are on time and their drivers are courteous and helpful.” Some members do say that their cashback either did not track or was initially declined, but that these issues were quickly resolved.

Comments such as “always striving for the best customer service and getting it right for the customer” have helped them achieve a three-star Truspilot rating. Morrisons are commended for being especially good if you have dietary requirements and having drivers who go the extra mile, while one person who has left a positive review describes them as “by far the best online grocery delivery service”.

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Morrisons Groceries Reviews
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Very slow not convinced payments will be made
Last payout for weekly purchases was 28th May. Over 5 months on and I'm still waiting for payment for early June confirmed cashback and everything since. The cashback tends to track well and be confirmed but if they are never going to become payable it's all a waste of time.
  leilaallsopp | 18 Nov 2024 Report Abuse
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Incredibly slow to payout
The estimate is very misleading. It 'may' have been 17 weeks at one point but we're well past that now. I've got confirmed cashbacks from June that are still waiting. I do a shop every week, thankfully it does track very well, but you'll be waiting a very long time for the pay out. It may be Morrisons end, but ultimately that is for TC to manage. My last transaction that has paid out - May 17th (and I order weekly).
  Member3106807505120 | 14 Nov 2024 Report Abuse
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Never becomes payable
Used to track, confirm and payable quite quickly, but not anymore, managed to track, took ages to confirm, and now been several months and not changing from confirmed to payable, raised a complaint and was told top cashback waiting for Morrisons to pay, seems others have similar issues.
  DISKIN31 | 09 Nov 2024 Report Abuse
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It is now beyond annoying
Every weekly purchase is not tracked and whilst last year it used to happen every couple of transactions, now it’s every single one! Even when submitting a claim it takes ages (3/4 months) to get a reply. It is just misleading
  Tuni | 27 Oct 2024 Report Abuse
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Good tracking, very slow cashback
Always tracks OK, good rate but this year payout has slowed to a crawl, had nothing since April and still says 14 weeks (Oct) site mentions Jan25 so probably then... Come on morrisons get a move on!!
  jeffb1 | 21 Oct 2024 Report Abuse
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Great to start but now very slow to settle
My first few transactions were great and moved from pending to confirmed to payable fairly smoothly. I then had a block stuck at pending for a couple of months which customers services helped with. Whilst tracking is smooth the settlement speed seems to have slowed right down. If this wasn’t my regular weekly shop I’m not sure I’d bother.
  Guiseleylass | 18 Oct 2024 Report Abuse
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hmmm
Like others who have reviewed.....I have used morrisons on top cash back for months and do not normally have an issue, I find they pay out quite quickly, however, lately, the last 2 months it isn't tracking all my transactions, I shop regularly (i.e. every 5-7 days) and only 1 or 2 transactions are showing?? Be nice if someone could sort this 'blip' out.
  patch019683 | 15 Oct 2024 Report Abuse
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TOPCASHBACK Misleading Customers???????????
Firstly Morrisons deliveries are good. Rarely a problem and the drivers are virtually all excellent. Morrisons website can be a bit problematic at times but nothing that can't be overcome. Morrisons cashback. Never tracks however my missing claims have been honoured. TCB should stop advertising Morrisons if they are not going to track the purchases. This is an ongoing and chronic problem.
  Tom2012 | 09 Oct 2024 Report Abuse
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Constantly missing and not recording any cash backs
This is ongoing and so not acceptable. No cash backs for this provider ever comes up on my records
  Tuni | 15 Sep 2024 Report Abuse
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Never tracks
Third party cookies are allowed and other retailers track. NEVER had any cashback from Morrisons.
  SH777 | 20 Aug 2024 Report Abuse
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Not Easy
I always have to put in a missing cashback claim for morrisons, holland barratt. Cashback declined from Agoda when I know I did it through Topcashback. So not good at all.
  Member3118869155722 | 14 Aug 2024 Report Abuse
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Fast cashback, array of goodies
Fast cashback, never any problems... Always guarantee a vast range of goodies for sale, for foodies
  dianediana | 11 Aug 2024 Report Abuse
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Rubbish
None of this cashback tracks and I have to claim every purchase!
  Johndory1 | 11 Aug 2024 Report Abuse
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Takes ages to payout
Useful % cashback, but takes ages to payout. I had a linked TCB bonus of £2, which also has not paid out - presumably until Morrisons pay up.
  TATidy | 31 Jul 2024 Report Abuse
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Great
One of the best supplier experiences with cash back, good rates and always pay out on the cashback unlike some of the other supermarkets who decline cash back every time even though you go through the top cash back site. Always use Morrisons as a go to choice via top cash back now as one of the reliable shops
  Lillyharry1 | 30 Jul 2024 Report Abuse
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Fast payout
Fast payout
  mark_mackey | 26 Jul 2024 Report Abuse
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great as always
great as always
  sally48ann | 25 Jul 2024 Report Abuse
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Excellent Service
Excellent Service
  richychan | 21 Jul 2024 Report Abuse
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Great
Great supermarket and generous cashback keeps getting me back to shop there
  wasim_rehman | 11 Jul 2024 Report Abuse
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WAIT SO LONG TO GET THE CASH BACK! SHAMFUL
WAIT SO LONG TO GET THE CASH BACK! SHAMFULWAIT SO LONG TO GET THE CASH BACK! SHAMFULWAIT SO LONG TO GET THE CASH BACK! SHAMFULWAIT SO LONG TO GET THE CASH BACK! SHAMFULWAIT SO LONG TO GET THE CASH BACK! SHAMFULWAIT SO LONG TO GET THE CASH BACK! SHAMFUL
  ngmanlok | 08 Jul 2024 Report Abuse
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great all round, very quick to payout too
shame some of the others are not as good as morrisons, well done, keep it MORRISONS
  patch019683 | 30 Jun 2024 Report Abuse
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Fast payout
Fast payout
  mark_mackey | 26 Jun 2024 Report Abuse
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Fast cashback... quality groceries
Fast cashback... quality groceries. Great customer service
  dianediana | 23 Jun 2024 Report Abuse
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never ever tracks. Support claims only payout on a fraction of the total
Ive never had a successful tracking. Ive submitted claims for missing cashback and if I ever get anything back it is only for a fraction of the total order value
  stephencawley | 12 Jun 2024 Report Abuse
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Never tracks
Never tracks always have to submit a missing payment and then takes months to payout
  Clrobinsonhkp | 01 Jun 2024 Report Abuse
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