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MyTrendyPhone Reviews
Reviews and experiences from TopCashback members who have shopped with MyTrendyPhone.
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MyTrendyPhone Reviews
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No customer service
Bought the saii tempered glass screen protector for Samsung Galaxy S21 Ultra.
Spotted they both had marks where the protector changed for the fingerprint area of the glass.
Contacted customer support who told me immediately it was how I had applied the protector even though I hadn't even got to that stage, exchanged multiple emails with no progress despite sending photo evidence and I was only asking for a replacement.
Totally no customer service, you are left with defective product and no way of recompense.
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philsm | 21 Mar 2024
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Avoid at all costs
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Member183738361918 | 02 Jan 2020
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What a disastrous outfit to deal with. Took my order by credit card, as stated on their website, money was taken from my card and then when I ring to enquire about order status they tell me they have cancelled and want me to pay by bank transfer - with all the risks that that entails! They blame 'security risks with credit cards' - which as we all know is just rubbish. What they are actually scared of is that if you have problems with the item, its description or it is just not genuine, a credit card transaction gives the purchaser secure protection in the event of a dispute. If they can get you to pay by bank transfer then there is no way you can get redress. Just look at the other reviews. If you still want to deal with this company after all that then I wish you the very best of luck - I am sure you will need it. Unprofessional shower - do not touch with a bargepole unless you want to say goodbye to your money.
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tonypurdie | 19 Jun 2019
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was tracked and became pyable really quickly. first class
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nikkikellikarli | 05 Jun 2017
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Great prices, pity they deliver from Germany.
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ppm21f | 01 Jun 2017
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They took the PayPal payment for the order, then sent me an email to state that the payment had been rejected by PayPal and to send the payment via bank transfer if I still wanted my order! . I had to call PayPal to get My Trendy Phone to reimburse my payment, which they have, although it will take some period of time to appear back in my account. This is under investigation by PayPal, as it appears that this is a regular problem with this company...Do not use!!!
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jim867217 | 06 Oct 2016
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