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Ninja Kitchen Reviews

Reviews and experiences from TopCashback members who have shopped with Ninja Kitchen. Log in to review

Ninja Kitchen Reviews
	Not just me then! Cashback rejected Almost every cashback through Top cashback is perfect and seamless. But every time I buy something with Ninja - even if it's an advertised link i.e my most recent purchase on Black Friday which was promoted by top cashback - it gets rejected. It tracks normally with the correct payment amount, then magically a few weeks later I get a strike through saying declined. When I appeal, TCB come back a few days later saying Ninja says TCB wasn't the reason for the the order being placed! It tracked and was pending! So of course it was. I'm now thinking Ninja are being dishonest and rejecting random cashbacks to see what they can get away with. Of course I appealed against and I have to say Top cashback as ever were AMAZING and sorted it for me. This needs to be looked into as it's making me not bother with Ninja.
	bssuz \| 10 Jan 2025 Report Abuse
	Got my order very quickly but my purchase didn’t track My purchase wasn’t showing so I queried why and was told it hadn’t tracked. I queried this but was told I hadn’t ordered it through the correct route even though I had and there had been no issues with anything I had brought off other sites. I was told there was nothing they could do so I told them I would close my TopCashback account and the next day they gave me the cashback. It is not for the correct amount as it shows the wrong purchase price but I can’t be bothered arguing any more. Disappointing to say the least especially as I can see from the reviews that I am not the first person this has happened too
	Jf12jf \| 09 Jan 2025 Report Abuse
	Monies received but... It was a successful claim with monies received in good time but I was initially expecting a greater % cashback but unfortunately I only read the T&Cs regarding using discount codes after making the purchase. Lesson learnt for any future claims. Overall a good experience.
	UTCIAD1976 \| 09 Jan 2025 Report Abuse
	Declined Cashback Claim - Very Poor And Dishonest! I'm a huge Ninja customer, and I've purchased many of their devices and have always been pleased with the service and quality of their products. However, I'm absolutely incensed by my recent experience. I purchased the Ninja Luxe Coffee Machine - a very expensive item. I was swayed to Ninja over Sage by the generous cashback rate offered on TopCashback. The purchased tracked but showed £0.00 so I submitted a claim. Ninja declined this claim, even though it's clear from the "Earnings" page in my account that I made the purchase via TopCashback. I've emailed Ninja Support as I want this sorted out! It's blatant dishonesty otherwise. I will update my review following the outcome of my complaint to support.
	colzp \| 08 Jan 2025 Report Abuse
	5* Experience Bought on-line from the Ninja website. Easy to order - simple system. Air fryer arrived very quickly in a well packed box. An email from TCB to confirm a 'cash back' had been added to my account. The whole process was simple, straightforward and free from any hitches. To use the actual air fryer requires a 2 week residential course (with a bar). However, when mastered, the food is SO MUCH tastier than from an oven or grill. As 'bottle and plate washer' it takes me quite a while to thoroughly clean the machine - yes I'm fussy. Washing everything up by hand as opposed to using the dishwasher. Over all - Excellent product, easy to purchase, a few bob back via Top Cash Back. 5*
	Bikerbobo \| 07 Jan 2025 Report Abuse
	Cashback declined First my cashback was not tracked. Submitted a claim which was rejected. I can see many got the same problem
	Doge330 \| 03 Jan 2025 Report Abuse
	Avoid they dont provide the cashback Placed an order for an airfryer, after not seeing the cashback after 2 weeks I put a claim in, no proper response received as to why the cashback was rejected even though my purchased was recognised and tracked by topcashback, Topcashback dont seem to care as there has been multiple similar reviews and they dont seem to do be doing anything about it, avoid.
	mepaniv \| 03 Jan 2025 Report Abuse
	Avoid Despite following all instructions ninja declined as they couldn’t see the purchase was linked to TCB. Only purchased item because of the Black Friday offer they were clearly falsely advertising. TCB need to remove them as a retailer as every review seems to say the exact same thing. Would have bought a different item if Id have known the issues I’d have.
	pdog199 \| 03 Jan 2025 Report Abuse
	Ninja It was wonderful to receive Cashback on buying a second Airfryer. It was the reason on purchasing an other Airfryer.
	mckinso \| 31 Dec 2024 Report Abuse
	No cashback. Please avoid buying from Ninja Waiting for a month and no cashback yet. Please avoid buying from ninja
	Member12122712570956 \| 24 Dec 2024 Report Abuse
	Cashback declined So idea why it was declined.
	whatever569 \| 19 Dec 2024 Report Abuse
	No cashback Didn't pay out cashback - feel like the 8% advertised is just a lie.
	Member8120820711835 \| 18 Dec 2024 Report Abuse
	Refused Cashback no grounds Refused cashback even though all terms met.
	Emmagib1 \| 17 Dec 2024 Report Abuse
	AIRFRYER Tracked, bought AIR FRYER and cashback declined. It seems Ninja are greedy non payers of cashback, AVOID! BUY ELSEWHERE.....
	poodle2 \| 16 Dec 2024 Report Abuse
	claim got rejected with no reason claim got rejected with no reason
	cherryho0205 \| 15 Dec 2024 Report Abuse
	Cashback Declined, No Reason Given, AVOID Tracked, bought knives and cachback declined. It seems Ninja are greedy non payers of cashback, AVOID
	jjbell7 \| 14 Dec 2024 Report Abuse
	Declined Declined the cashback, no reason given...
	themorgatron \| 13 Dec 2024 Report Abuse
	Declined Literally evey transaction I've completed recently has been declined and now ninja and no valid reason? Black Friday purchase tracked and rhen declined they seem to be doing this alot .
	Member285648365029 \| 13 Dec 2024 Report Abuse
	Have not paid cashback as advertised Received the response: We have now received a final response for your claim and been informed that we haven’t been seen as the reason this order was placed. This means we have been unable to obtain any money back on your behalf.
	ljsg \| 07 Dec 2024 Report Abuse
	Good Good buy. Value for money. I will buy it again.
	sunnyvu \| 29 Nov 2024 Report Abuse
	Wouldn't honour cash back I cleared the cookies on my browser, navigated to and signed into TCB, and then clicked on Ninja's TCB link, and made my purchase. However, Ninja said they wouldn't pay the cash back because they claim that "[TCB] haven’t been seen as the reason this order was placed," and "it is possible for other channels to be picked up between TopCashback directing you to the retailer's site and the sale being completed." I'm not sure what this means or why it means they won't honour the Cashback, but if retailers are going to advertise on TCB with Cashback to entice purchases, they need to honour the Cashback promised.
	lovingfloyd \| 20 Nov 2024 Report Abuse
	Great experience Bought a new Ninja Airfryer direct from Ninja and paid out cashback really quickly. Not only did I get a great product at a great price I also got rewarded for my custom.
	kerryred \| 06 Nov 2024 Report Abuse
	fake cashback 3 transaction with ninja through tcb 2 decline ,start thinking maybe TCB decline and take money because if is small amount from different stores you have paid out but if is big amount you always have decline no reason ,done everything right . `you never know ,no one care ,Ninja or TCB please stop cheating on customers.
	Andy1278 \| 20 Oct 2024 Report Abuse
	Shouldn't be allowed on here The cashback is missold it seems, since nobody actually gets it. 2 transactions both declined now, usually love ninja as a company but this has coloured my opinion of them (along with constant emails if you visit their website)
	8ofspades \| 18 Oct 2024 Report Abuse
	Slow to pay and will avoid paying at all costs. Avoid Both times my cash ack has been declined, first they claimed I went through a different link, second I was told I used a voucher (and I didn’t). Just avoid
	robwolfenden \| 04 Oct 2024 Report Abuse

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