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O2 Reviews

It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Log in to review

O2 Reviews
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transfered immediately but it takes long to comeback to m account.
  | 12 Jun 2010 Report Abuse
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ohhh soooo slooooow. Had to submit claim for cashback in Dec and only been confirmed now, mid June, not payable until end July.
  lornat | 10 Jun 2010 Report Abuse
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thank you :)
  | 09 Jun 2010 Report Abuse
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Took a while and a missing cashback claim for my £50 to track, but now confirmed and payment due next month. God I love this site!!! FREE MONEY!!!!
  Alexander1969 | 08 Jun 2010 Report Abuse
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Thank you to TOPCASH BACK and O2 for giving me the promised £150 cash back on sim only contract. It's in my bank account around 12 weeks after the initial order.
  mgulamnabi | 08 Jun 2010 Report Abuse
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I signed up with O2 for a £20 a month SIMplicity Sim with 600 mins, 600 texts plus a £5 internet bolt-on and just had £200 cash back paid into my account. It's taken a couple of months to come through but I am absolutely delighted! Works out at just £8.33 a month as promised by Money Saving Expert. Have just booked flights to America with E-bookers through TopCashBack and will check here every time I'm buying on line!! Will be recommending this site but don't think I will ever do as well as I've just done with O2!!
  Babs605 | 08 Jun 2010 Report Abuse
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It didnt track properly but were prompt to get back to enquiry and approve the total amount. would definetly recommend from my experience. cheers!
  Rummer | 07 Jun 2010 Report Abuse
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£200 as promised transferred to my account as promised + £8 bonus from TC. Took few months but that was a part of a deal. 800minutes, unlimited text and data for £7.66/month...perfect!
  | 07 Jun 2010 Report Abuse
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PAYMENT RECIEVED V Happy yey!!!!! thanx tcb x
  | 07 Jun 2010 Report Abuse
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No complaints.
  Player1123581321 | 07 Jun 2010 Report Abuse
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Massive delay in tracking but finally tracked just awaiting cashback to be confirmed
  | 06 Jun 2010 Report Abuse
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Took 6 months to track and it is still not payable yet.
  Ang1961 | 06 Jun 2010 Report Abuse
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Got my £25 cashback confirmed within a few days hehe this is great YAY
  Shameela | 05 Jun 2010 Report Abuse
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Not impressed with O2. Took out monthly contract in January and has only just tracked after more than 4 months and several nudges. Will wait to see if it's paid quicker than it tracked.
  cjp27 | 05 Jun 2010 Report Abuse
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Purchased Simplicity deal with £50.00 cashback but only £25.00 appearing on my account. Did read a few days ago about this happening to folk but the other £25.00 appearing later. When will the full £50.00 appear on my account?
  | 04 Jun 2010 Report Abuse
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manual claim excepted after 10 weeks,waiting now on confirmation and payment.
  suzieq44 | 04 Jun 2010 Report Abuse
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Further to my post on the 31st I am pleased to say my missing cashback has been added to my account and is due to be paid at the end of July. Thank you topcashback for chasing this up and thank you O2 for paying to me.
  krnthmsn | 04 Jun 2010 Report Abuse
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Have taken a 25 £/mnth deal from O2 on 31st Mar. Till date date awaiting to hear on confirmation on cashback...no idea whether it will be done or not...
  pankajrb | 03 Jun 2010 Report Abuse
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Well done TCB O2 finally paid up £25 sim 12 mth deal £200 richer from today. Now for another deal
  | 03 Jun 2010 Report Abuse
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I ordered back in March £25/month Simplicity 12 Months. £200 cashback was advertised. Order didn't track, and still 3 months later I've heard nothing. Dissapointing.
  | 03 Jun 2010 Report Abuse
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Bought a sim card in Nov 09 with £100 cashback. Now June 10 and only have £25 cashback so far. Read the reviews, lots of people not getting paid!
  | 03 Jun 2010 Report Abuse
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Slow for me, took about 3 months for a purchase over £400 and I got 3.50. Love o2's customer service and offers though :)
  Misslyt | 02 Jun 2010 Report Abuse
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Just got my £125 cashback today for the £15 monthly simplicity deal. Bit of a wait, but got it in the end - very happy, off to spend my earnings tonight!!
  rackyroo | 02 Jun 2010 Report Abuse
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I know a lot of people fussed over this, but mine also tracked lower, then incorrect etc etc. It's still been topped up to the correct amount and delivered on the day promised. Thumbs up from me! Cheers o2/tcb
  | 02 Jun 2010 Report Abuse
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Overall very good! Tracked at £125 and received a few days after the original stated payment date. Didnt have to do any chasing. Very pleased !
  | 02 Jun 2010 Report Abuse
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