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O2 Reviews

It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Log in to review

O2 Reviews
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yep.... mine has come through too..... £400 (2 x 25 sim) great. patience pays off!
  | 02 Jun 2010 Report Abuse
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payment received in 10 weeks. superb
  | 01 Jun 2010 Report Abuse
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Did exactly what it said on the tin!!!Purchased 31/03/10 Tracked after 5 days at £25, then uplifted to £200 a couple of weeks later, and now confirmed last week and payable today 01/06/10 Patience pays off. / Brilliant!!!!!!!!!!!!! Able to have an iphone on the basis of this deal and really really pleased.!!
  Shaw259 | 01 Jun 2010 Report Abuse
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£200 cashback for sim only tarrif on 31st march tracked beginning april confirmed mid may payable 1st june all in all :D
  | 01 Jun 2010 Report Abuse
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Tracked quickly considering the order was made over a Bank Holiday period.
  mretonboy | 01 Jun 2010 Report Abuse
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Took four or five days to track. Tracked at £25 instead of £100 but this is clearly stated in the T&Cs so should be uplifted in good time...
  mattvaughan | 01 Jun 2010 Report Abuse
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EXCELLENT! my £200 cashback + £8 top up has been made payable today and I have requested a payout. Thank you so much TCB! We Love You!
  | 01 Jun 2010 Report Abuse
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ordered on the 23rd march. tracked within 48hrs. became payable 1st of june. perfect. my 12 month sim only works out as £7 per month (originally £20).
  khasruuk | 01 Jun 2010 Report Abuse
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Did not work for me. Filed missing cashback report 3 months ago and have not heard anything since. Have since made a seperate purchase through Topcashback and this has also failed to track. Offer high cashback rates but fail to deliver based on my own experience.
  OspreyBoy | 01 Jun 2010 Report Abuse
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I followed a link to get £50.00 cashback and only £25.00 was deposited into my top cashback account..!
  | 31 May 2010 Report Abuse
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tracked quickly and the product arrived as promised. However the site advertised £50cashback but only £25 has tracked. That said TCB has a very easy to use system for requesting the missing money. Now waiting for O2 to respond. Would always recommend TCB and as for O2 £25 is better than nothing on a product I would have bought with or without cashback
  10262023027 | 31 May 2010 Report Abuse
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doesn't seem to show the £200 as stated initially, mmmm
  | 31 May 2010 Report Abuse
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What more can you say, they give you money to pay for the services you signed up for, absolutely fantastic, and on another deal got £25, which we don't see any issues, as we've used TCB 5 times and all have paid out. 02 seem to have it right and makes a refreshing change to see customers benefiting from good CS, great incentives and cheap goods/services. One happy customer. Thanks 02 and TCB.
  | 30 May 2010 Report Abuse
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Very Disappointed indeed, bought a contract Blackberry with O2 back in March, still no sign of any sort of cashback. Deal was for £50 cashback and £180 airtime credit. The credit has been applied by O2 to my account but nothing for cashback that's almost 3 months now. Looking at other companies for husband and daughter. If O2 can't sort people out with the cashback they are entitled to surely they shouldn't be advertising these offers. Come on O2 and cashback please sort this out!
  krnthmsn | 30 May 2010 Report Abuse
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Ordered 18/02 with £100 cashback expected. Put on ice for a month but....still nothing despite many chasers ??!! NOT GOOD !
  | 29 May 2010 Report Abuse
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I have the same experience as Princessslim - £25 appeared quickly & very happy to get that but was expecting £50 cashback for a 12 month CIM only contract.
  ian027772 | 28 May 2010 Report Abuse
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This cash back has quickly appeared on my account however the cashback was supopsed to be £50 but it is showing as £25. I am still happy with the £25 but think that you need to update your information. Thanks top cash back, you' re great!
  princessslim | 27 May 2010 Report Abuse
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£200 is now showing as 'confirmed' - very pleased with TCB and o2... looking forward to receving (and spending!) the cashback!! :)
  MiL0 | 27 May 2010 Report Abuse
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According to Topcashback site I should be able to get a cashback of £100 for the 12 month £25 Contract however only £25 has appeared on my tracking page. Any comments or answer will be welcommed.
  m_abedin | 27 May 2010 Report Abuse
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my O2 has changed today to confirmed 2 x 200 (£25 pm sim) hoping it's there for the 31/05/2010 as stated. be well chuffed if it is....
  | 26 May 2010 Report Abuse
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DOES THIS INC. 12 MONTH SIMPLICITY BLACKBERRY CONTRACT????????
  joecroxon | 26 May 2010 Report Abuse
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02 nightmare from me - ordered as instructed - promised £200 cashback. Nothing tracked at all - sent the order details and confirmation from O2as an enquiry. Still nothing. Can anyone advise how long it takes please?
  | 25 May 2010 Report Abuse
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Update on O2 Simplicity deal 200 cashback confirmed today..hoping payout will go through on the 31st now. Let others know if it does.
  cavsrus | 25 May 2010 Report Abuse
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Bought broadband in Feb with customer discount and 2 months free - worked out very cheap and just got cashback paid too - am very very pleased indeed! Took a while to come through, tracked immediately but think they only pay out once you've gone past your free months. Still got the money in the end! Yippie!
  | 25 May 2010 Report Abuse
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£200 Cashback for the £25/12-month SIM only deal showing as confirmed as of this morning - now we just have to wait and see how long it takes to be paid by o2. Fingers-crossed!
  | 25 May 2010 Report Abuse
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