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when you shop with O2

O2 Reviews

It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Log in to review

O2 Reviews
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Didn't track initially but after some chasing by topcashback money eventually showed up!
  Pussy_Cat | 30 Jul 2009 Report Abuse
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fast tracking
  valeriel | 23 Jul 2009 Report Abuse
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Tracked within 24 hours. Great.
  Camac | 14 Jul 2009 Report Abuse
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Purchased a online sim only deal from o2, no problems tracked and paid ok. However 2nd card I purchased has not tracked and had to submit a query
  | 09 Jul 2009 Report Abuse
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Tracked straight away, very impressed
  Christina82 | 07 Jul 2009 Report Abuse
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Did not track at all, had to put in manual claim. Eventually paid out after 3 months thanks to Top Cash Back's persistance!
  Audreybus | 05 Jul 2009 Report Abuse
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Had to submit a missing cashback claim, which took a couple of months, but once it had been resolved it only took a couple of weeks to become payable.
  vsteph33 | 03 Jul 2009 Report Abuse
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Had to submit a missing claim before this finally tracked
  tmc123 | 26 Jun 2009 Report Abuse
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tracked quickly
  smorg1979 | 25 Jun 2009 Report Abuse
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Tracked very quickly and was soon payable.
  RedRibbon27 | 24 Jun 2009 Report Abuse
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cashback was not given strait away, but got it in the end.
  | 23 Jun 2009 Report Abuse
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Very quick to put through, was on 'My Earnings' as pending within 5 days (including a weekend!). Very nice.
  inspectorenglish | 22 Jun 2009 Report Abuse
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great TCB tracked it again! no worries, will report when cashback recieved. Well done again
  djthrobber | 22 Jun 2009 Report Abuse
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nearly two weeks now and still not confirmed by 02 :(
  | 16 Jun 2009 Report Abuse
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have used o2 before and never had a problem o2 are usually pretty quick with cashback but this latest cashback was toooo slow it took from march til june,
  majbrab | 11 Jun 2009 Report Abuse
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Good service
  frooto | 09 Jun 2009 Report Abuse
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did not validate and I had to submit a missing transaction enquiry but have now got my cashback.
  jeanjeanie | 04 Jun 2009 Report Abuse
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It is worth waiting, if I do get paid at the end of it. At the moment, it is only payable.
  Mikesab | 01 Jun 2009 Report Abuse
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Excellent, tracks every time and moves to payable really quickly.
  part_timer | 29 May 2009 Report Abuse
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No problems. easy to use
  Wundaweb | 27 May 2009 Report Abuse
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I have been waiting for nearly 3 months for confirmation after setting up a new iPhone contract. Remember to chase up your claims within 50 days if you've not received anything or they can't be manually tracked.
  Grezzit | 25 May 2009 Report Abuse
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Thanks O2 for a great deal and an excellent network.
  markC | 20 May 2009 Report Abuse
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Has been on pending cashback for what seems like an eternity. At least 8 weeks, and still waiting for it to be confirmed
  Fadney | 20 May 2009 Report Abuse
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Good product at a good price, plus cashback....
  Antonio | 19 May 2009 Report Abuse
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Took a month and a half to track after a manual claim.
  nashy22 | 19 May 2009 Report Abuse
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