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when you shop with O2

O2 Reviews

It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Log in to review

O2 Reviews
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Very quick to show
  | 19 May 2009 Report Abuse
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Took a while but the £35 finally came through after buying an iPhone
  dunc_s | 19 May 2009 Report Abuse
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really easy thanks
  clarkiez | 18 May 2009 Report Abuse
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Brilliant! No problems at all
  pryia | 17 May 2009 Report Abuse
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Took several nudges and over 6 weeks to track.
  stevecoe | 16 May 2009 Report Abuse
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Quick and painless
  Richie1 | 15 May 2009 Report Abuse
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confirmed very fast, will update on pay back
  alama | 14 May 2009 Report Abuse
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Superb.
  | 14 May 2009 Report Abuse
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quickly tracked
  Amitkumar | 13 May 2009 Report Abuse
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Had to chase up cashback but paid up in the end
  bluelush | 13 May 2009 Report Abuse
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The SIM only contract (with cashback) is a great deal, and we live spitting distance away from an O2 transmitter, so its full bars in the house all the time. Excellent customer service too. Very happy. Tracked within 72 hours with no problems.
  Kunzel | 10 May 2009 Report Abuse
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Very pleased as I have had my cashback put into my account. Very good company to deal with in my experience/s. I did have to submit a reminder but no problems since. Very pleased with original purchase and with the cashback on purchase. Would definately recommend both topcashback and O2 to anybody.
  Icus | 08 May 2009 Report Abuse
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I bought a sim only account and this tracked really quickly. Reduced the overall price of the contract. Switch over was easy and cashback claim came through quicker than most. Very happy.
  bobbibrowngirlie | 08 May 2009 Report Abuse
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Quite impressed with O2, sim-card was was delivered next day and my cash back has already gone to confirmed, just waiting to be paid.
  anthealr | 08 May 2009 Report Abuse
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Not received cashback and have had to track manually and i'm still waiting, not impressed
  tonifitzpatrick77 | 07 May 2009 Report Abuse
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Payments made on date promised, nearly £75, not to be sniffed at. Good experience.
  | 07 May 2009 Report Abuse
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At the moment, payment is still pending confirmation.
  | 05 May 2009 Report Abuse
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Had to track this manually, but money came in eventually - thanks TopCashBack!!
  SRTech | 04 May 2009 Report Abuse
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Great - Was there the next day
  MannionUK | 04 May 2009 Report Abuse
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Cashback showed up as pending after a few hours, but I wasn't impressed with the O2 website. It said phones ordered before 4pm would be delivered the next day, but it came the day after, even though I ordered at 10am.
  moneymatters | 03 May 2009 Report Abuse
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Took a few months to come through, but payment made without any problems.
  | 01 May 2009 Report Abuse
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good retailer happy with c/b.
  | 01 May 2009 Report Abuse
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seems fine so far, showing up pending. but you dont have it until you have it
  andy1888 | 30 Apr 2009 Report Abuse
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received item and cashback. no problems
  mondo1 | 30 Apr 2009 Report Abuse
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tracked quickly but then wrong amount on payout (about 4 weeks later) - did missing claim form and was all sorted in a few weeks.
  red78 | 30 Apr 2009 Report Abuse
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