Get up to 3% of your purchase back when you shop with O2 Join TopCashback Free
Get up to 3% of your purchase back
when you shop with O2

O2 Reviews

It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Log in to review

O2 Reviews
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Tracked quickly, very satisfied.
  laurence1 | 30 Apr 2009 Report Abuse
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very slow to track.
  woodj6 | 30 Apr 2009 Report Abuse
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Tracked immediately with no problems!
  robbie101 | 29 Apr 2009 Report Abuse
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I obtained 2 contracts for a husband and wife. It only tracked 1 of them so I guess I'm only getting cashback on one contract, not 2 as I thought I would. Shame, anyway, it did track quite fast
  | 26 Apr 2009 Report Abuse
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Didn't go through with the transaction, and too a while to obtain once queried, but arrived as promised in the end.
  | 25 Apr 2009 Report Abuse
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Took a long time to track but did come through in the end.
  MarjiB | 25 Apr 2009 Report Abuse
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Transaction Tracked without any problem. However still within the waiting period before it will be confirmed.
  | 23 Apr 2009 Report Abuse
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Did not track initially but has been added following manaual enquiry.
  Gurj | 22 Apr 2009 Report Abuse
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Tracked as planned for correct amount!
  | 21 Apr 2009 Report Abuse
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bought a sim on 23 march and it still hasn't tracked.manually put in a claim and last week nudged it cos i haven't heard anything
  echo09 | 20 Apr 2009 Report Abuse
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Tracked within days
  | 18 Apr 2009 Report Abuse
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Excellent
  | 17 Apr 2009 Report Abuse
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purchased phone 18/3/09 special offer £110 cashback hasn't tracked.received phone 24/3/09. waiting for a reply from claim, looks like i'm not the only one.
  natsjewels | 16 Apr 2009 Report Abuse
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Listed here the next day. Payment received within 60 days.
  speed0 | 14 Apr 2009 Report Abuse
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Purchased mobile 24/03/09 under special offer £110.00 cashback but hasn't tracked yet. Have filed manual missing cashback today. Will update if cashback received.
  anon547 | 13 Apr 2009 Report Abuse
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Purchased mobile 24/03/09 under special offer £110.00 cashback but hasn't tracked yet. Have filed manual missing cashback today. Will update if cashback received.
  anon547 | 13 Apr 2009 Report Abuse
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Very quick to track
  KarenB73 | 13 Apr 2009 Report Abuse
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Tracked within a day, and became payable within 3 months - as stated. Excellent!
  steph_86jd | 11 Apr 2009 Report Abuse
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Very fast at showing up as Pending. o2 Website however, leaves a lot to be desired. Out of stock items do not show up as everything is listed as "In stock". They do noty let you know if there is a delay, you have to chase them.
  | 11 Apr 2009 Report Abuse
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So far its been pending for a long time now,very slow company......goin to wait a few more weeks then ill contact top cash
  craggles | 09 Apr 2009 Report Abuse
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quick and generous amount
  hellen | 09 Apr 2009 Report Abuse
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Cashback did not track so I had to make a missing cashback claim which was sorted out quickly and payment was received.
  Kay11 | 08 Apr 2009 Report Abuse
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Did not automatically track, but enquiry resulted in paid commission.
  kaptin | 07 Apr 2009 Report Abuse
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had to be chased manually which took a while but did track
  judip43 | 06 Apr 2009 Report Abuse
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Took a while to track, but tracked in the end
  graham | 04 Apr 2009 Report Abuse
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