Get up to 3% of your purchase back when you shop with O2 Join TopCashback Free
Get up to 3% of your purchase back
when you shop with O2

O2 Reviews

It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Log in to review

O2 Reviews
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quick to show as pending.phone arrived next day too
  shawn | 18 Dec 2008 Report Abuse
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tracked really quickly
  Annie0102 | 17 Dec 2008 Report Abuse
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Cracking value for just 20 quid, although it took nearley two months to track...
  seelphed_vr | 17 Dec 2008 Report Abuse
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i ordered mobile broadband. the modem arrived and i have been using the service (and have already paid the first bill) but cashback hasnt tracked. Personally I would be a bit wary of buying from them again - there's enough competition in the mobile market and the others have similar deals. Maybe their tracking will work...
  | 16 Dec 2008 Report Abuse
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Tracked quickly good retailer
  147chris | 13 Dec 2008 Report Abuse
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Very helpful, would be happy to deal again.
  | 13 Dec 2008 Report Abuse
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Tracking failed. I had to send a missing commission claim. That worked and I received my cashback:).
  | 12 Dec 2008 Report Abuse
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Everything arrived on the day I requested. Was a bit tricky installing onto my laptop but eventually got there. The speed of the mobile broadband is not bad at all. Cashback for this deal showed up 1day after...however its going to be 12 weeks before I get cashback!!(ordered 7th Dec,payable 28th Feb).
  MoneyPenny | 12 Dec 2008 Report Abuse
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Very fast service, ordered late Thursday night and it arrived Monday. Cashback went on same day as pending so all in all very good.
  lafemme | 11 Dec 2008 Report Abuse
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Had some troubles getting my cashback to show up, but after some e-mails it was good to go. Thanks, very pleased
  | 09 Dec 2008 Report Abuse
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acknowledged transaction swiftly - but 3 weeks later it's taking some time to progress from that point. Will update when further progress made.
  | 09 Dec 2008 Report Abuse
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I have not received my cashback or any notification of my transaction with O2, which I made through this site as advised. I am anxious that I will not receive it.
  | 08 Dec 2008 Report Abuse
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Quick tracking.
  CBK | 07 Dec 2008 Report Abuse
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tracked for the wrong amount - £35 instead of £120 for mobile broadband 18 month contract. reception was rubbish at home+work - dropped connections. am cancelling my contract and switching to vodafone
  keanuken | 07 Dec 2008 Report Abuse
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I ordered a Sony X1 from the O2 website. No mention that it was out of stock. The order had not progressed for a couple of days so I rang them to be told that the phone was out of stock and it would be a two week wait! Not good O2 why do your customer services staff know the phone is not in stock but your web site doesn't?
  Ronpig | 05 Dec 2008 Report Abuse
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cashback added within 24 hours, very happy with purchase from 02
  | 05 Dec 2008 Report Abuse
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As a new user to this site was a bit sceptical on this one but tracked after a few days so all good so far!
  Kimbo1990 | 04 Dec 2008 Report Abuse
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realy great they pay you to get a contract
  greenbay | 03 Dec 2008 Report Abuse
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hip hip horay
  greenbay | 03 Dec 2008 Report Abuse
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Turned out nice again
  greenbay | 03 Dec 2008 Report Abuse
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I should add to the comment below mine that I have done exactly the same. Very impressed with speed and service so far, but especially price! In the process of taking up the £7.50/month for their middle-package Home Broadband too to complement the 18mth/3GB mobile package I've just bought.
  | 02 Dec 2008 Report Abuse
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Fantastic offer. Tracked within a couple of days. Waiting with baited breath!
  | 02 Dec 2008 Report Abuse
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I purchased a 18 month contract[£15/month] for a wireless broadband dongle. Delivered in 2 days and worked straght out of the box. The speed is better than my existing landline broadband[currently £14/month]. It included an offer to supply 02 landline broadband for an additional £5/month, which I will do[when I have my MAC code from my current supplier] So, in summary, with my cashback, I will have wireless AND landline broadband for a similar cost/month to my existing landline broadband cost. Included in the dongle delivery from 02 was a free Sony Ericsson T280i mobile camera phone and a pay as you go SIM. I currently have a PAYG Vodaphone SIM in a very old NOKIA phone so I have asked for my PAC code from Vodaphone and I will transfer the number to 02 and use the new phone. Well done 02
  | 01 Dec 2008 Report Abuse
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Took only a couple of days to track and very pleased with cashback amount.
  shtw00724 | 01 Dec 2008 Report Abuse
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As long as I get my money I'm happy :0)
  amandapickering | 28 Nov 2008 Report Abuse
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