Get up to 1% of your purchase back when you shop with OnBuy Join TopCashback Free
Get up to 1% of your purchase back
when you shop with OnBuy

OnBuy Reviews

While there might only have been a few at the time of writing, the OnBuy reviews on our site were all very positive. Feedback from members who had shopped with them through us included “top merchant, always pays”, “great — pays out quickly and tracks correctly” and “very good, easy to deal with”.

There is also plenty of very good OnBuy review feedback on Trustpilot, with the vast majority of people to have left a comment rating them as excellent. One delighted shopper said: “I would definitely order from OnBuy.com again. The price of the product was almost £10 cheaper than anywhere else I’d searched and it arrived within the time frame stated.”

Many others clearly enjoyed their experience of purchasing from OnBuy, as indicated by comments such as “delighted with the products and service, will be buying again”, “great service — genuine goods that were delivered on time and in excellent condition” and “so easy and excellent service. Arrived on time and my product was excellent”. Another happy customer stated: “Very happy with my goods and very impressed. I shall definitely be using this service again and will recommend it to family and friends.” Log in to review

OnBuy Reviews
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perfect, all went well.
  sarahlou43 | 26 Jul 2021 Report Abuse
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:) thank you.very Good seller.
  regi77 | 21 Jul 2021 Report Abuse
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always nice to get a bonus
  billb007 | 19 Jul 2021 Report Abuse
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great site, quick cashback
  donkeys1 | 19 Jul 2021 Report Abuse
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Very good experience.
  Paddy5000 | 14 Jul 2021 Report Abuse
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Very easy to deal with
  ailcri | 24 Jun 2021 Report Abuse
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great site, quick cashback
  donkeys1 | 15 May 2021 Report Abuse
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Excellent firm with generous cashback
  plantit | 23 Mar 2021 Report Abuse
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Don't seem keen on paying out without having to be chased up.
  wenquax | 14 Mar 2021 Report Abuse
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Very good value
  sheasby | 05 Mar 2021 Report Abuse
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Exceptionally slow payers - it took me 7 months an multiple emails to get my cash back.
  proxynick | 26 Feb 2021 Report Abuse
 
Hi Nick, We have been working with this retailer to resolve the backlog with the claims which I am pleased to say has been sorted. I am pleased your claim is now resolved and can assure you this sort of timeframe shouldn't happen again. Best wishes, TopCashback Support

TopCashback
 
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Thanks !! - Most Appreciated !!
  Stephen_131 | 21 Feb 2021 Report Abuse
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Amazingly quick delivery and ease of purchase from OnBuy but cashback has not tracked. Based on previous purchases cashback has taken 4 months to track so not sure how long this transaction will take
  tooslownogo | 11 Feb 2021 Report Abuse
 
Hi there, I am pleased to say the retailer has been working with their tracking network to get this sorted. I am pleased your claims have been sorted now and plans have been put in place to reduce the time you need to wait if a claim is required in the future. Best wishes, TopCashback Support

TopCashback
 
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A didn’t take long to receive the cashback
  Salisa | 28 Jan 2021 Report Abuse
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Works well.
  Dave0564 | 24 Jan 2021 Report Abuse
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Excellent service
  Madsavo | 19 Jan 2021 Report Abuse
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Tracked and paid. Thank you.
  Tryer | 18 Jan 2021 Report Abuse
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All went smoothly and fairly prompt cash back return
  Michelle5 | 15 Jan 2021 Report Abuse
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Pending cashback from 26 Apr 2020. Waiting for Retailer. Not happy about the long wait.
  marydanyelle | 11 Jan 2021 Report Abuse
 
Hi there, I am pleased to see your claim has been sorted. This did take longer than usual and the root cause of this has been worked out. Now this has been identified new systems have been put in place to speed up any future claims. Best wishes, TopCashback Support

TopCashback
 
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Good no problems
  stewr | 08 Jan 2021 Report Abuse
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Excellent fast service
  Robert Sutton | 06 Jan 2021 Report Abuse
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Still waiting for cash back since June 2020
  brainiac | 05 Jan 2021 Report Abuse
 
Hi there, I am really sorry that this has taken longer than expected, the retailer has been working with their tracking network to get on top of this and improve the service when claims are required in the future. Therefore this sort of wait time should not be encountered in the future. Best wishes, TopCashback Support

TopCashback
 
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Prompt cashback settlement
  davidcowl | 22 Dec 2020 Report Abuse
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Thank you again
  rachelpurnell1972 | 25 Nov 2020 Report Abuse
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Very good service
  Jacky1968 | 08 Nov 2020 Report Abuse
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