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Pharmacy2U Shop Reviews

Whether it’s because of how quickly they received their cashback or due to the goods and services provided, TopCashback members seem to love Chemist Direct. Take a look at the Chemist Direct reviews below and you’ll see the majority are positive. Some of the comments about the website include “excellent service, love this site”, “easy to order, fast delivery” and “very quick and easy, no problems or issues”.

They also come in for praise for their cashback performance, with one member saying: “Super easy to use, great choice of excellent products and prices — all with cashback.” Other feedback includes “good to deal with and no problems with cashback” and “fast cashback and fast delivery”. The Chemist Direct review feedback on Trustpilot is equally impressive. One new customer said: “My first time using Chemist Direct. It was very easy to navigate the website and the ordering process was simple. My order was delivered promptly and securely packaged. The prices were very good too.”

Other comments you’ll find include “great service, no hassle, so easy — will definitely use again and tell my friends” and “can’t fault the company or the website. Easy to use, the products arrived on time and with no issues”. Another delighted customer stated: “I have only recently discovered ChemistDirect.co.uk and I am impressed by the range of goods on offer. Prices are reasonable and service is very good.” Log in to review

Pharmacy2U Shop Reviews
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Low price and fast delivery. Recommended retailer.
  | 14 May 2010 Report Abuse
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Tracked quickly, no problems with delivery or communication. Not sure how they worked out the cashback - seems to be 3 1/3 % on Feliway diffusers for my cats - which btw is a fantastic product - less than a week and she's a different, happier, healthier cat, with no urinating around the house, or vomiting anymore.
  | 12 May 2010 Report Abuse
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Absolutely appalling communication and service
  mezereon | 04 May 2010 Report Abuse
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Great service. Goods as described.
  Jovisoul1 | 04 May 2010 Report Abuse
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Tracked very quickly
  matts | 24 Apr 2010 Report Abuse
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I received my cashback from this retailer without any problems.
  viceroy_nice | 24 Apr 2010 Report Abuse
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Took a long time (6 months) to get cashback. Had to chase them twice and eventually they paid cashback.
  Casarosa | 14 Apr 2010 Report Abuse
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Registered the cashback the next day, sure will be received promptly too.
  Croft_Cashback | 14 Apr 2010 Report Abuse
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Great
  collycricket | 13 Apr 2010 Report Abuse
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Goods arrived in tact within given time. Tracked & in Pending. Will use again.
  Liz53 | 12 Apr 2010 Report Abuse
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Best for value and fast delivery
  | 11 Apr 2010 Report Abuse
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Item was never delivered. They gave me excuses like server was down at the weekend, we are expecting stock to arrive on a certain date...Very disappointing...
  Warner | 08 Apr 2010 Report Abuse
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AVOID AVOID AVOID!!! After over four months they are unable to re-arrange delivery - I get the same excusses and promisses every two weeks! It's unacceptable!
  Kamilka | 08 Apr 2010 Report Abuse
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showed trasaction and got paid no problem at all
  shaidap | 05 Apr 2010 Report Abuse
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Very very bad, avoid like the plague. Placed order, still nothing after a week, no replies to emails. Then they triple everything in the order, take payment and still no shipment. Only option was to cancel as they would not respond. Very poor customer service, be warned.
  M563636 | 03 Apr 2010 Report Abuse
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Poor retailer - placed an order for two items both in stock. 1 week on order still not dispatched. No reply to two emails to their customer services department. Tried calling was told would get called back and still waiting. Not very impressed - best avoid them is my advise!
  Ianm78 | 02 Apr 2010 Report Abuse
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They have been totally courteous and informative, they have stated they won't have stock until either 23 or 26 March. However, this is too late for my purposes. I went to their online help, had a fast response with a courteous customer service rep who chats via typing live with you - that person cancelled my order at my request within 5 minutes. In fairness to CD, this electrical item is out of stock at all the discount retailers, there seems to be a shortage of the units for sale and so only the max RRP retailers have stock and not the discounters such as CD. Actually, CD are not the cheapest discounter on this item, they are 2nd cheapest, but the other cheapest discounter has recently exhausted stock and said "it's now discontinued" [as one of their lines].
  | 22 Mar 2010 Report Abuse
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An update: They replied to my email very quickly and politely - I only sent it last night. They apologise for the inconvenience but state they expect to have my item in stock by 23 March. I'm not thrilled at that delay but I will give them until then. I am aware of another supplier for this electrical item that is £6 cheaper even after cashback but they too were out of stock last night when I went to buy. Because I need the item sooner rather than later is why I went to CD - had their website also have said 'out of stock' then frankly I'd not have bought, as probably the cheaper place would have them in stock by 23 March too. Anyway, we'll see... if no despatch on 23 March I will have to cancel.
  | 19 Mar 2010 Report Abuse
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Tracked fast - within 10 hours (I cleared my old CD cookies first). However, having read the reviews here and other sites regarding delivery, I have emailed them to ask if delivery will be soon, otherwise to cancel the order. I will post again when I get my order or any update. I do not always find my experiences are as bad (or good) as others find, so I tend to take nothing for granted one way or the other. I will update when the item is delivered or if any setbacks.
  | 19 Mar 2010 Report Abuse
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Parcel was very quick to arrive although it took a while for the cashback to show on my account
  shilohmilo | 17 Mar 2010 Report Abuse
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Both of my transactions have failed to track - both were completed within a month of each other (Nov 2009) and totalled £110. Goods arrived late. Pretty frustrating. I don't trust them, would rather pay a few pennies more and go elsewhere from now on.
  Emsie69 | 15 Mar 2010 Report Abuse
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Fraudsters? Certainly that's the view of many aggrieved customers whose online opinions are returned in abundance if you google reviews of Chemist Direct. I can only report negatively also. With my two experiences of Chemist Direct I can report that they list items as 'in stock' when in fact they are not. Orders take weeks to appear despite the website claiming despatch within 48hrs. Email contact is routinely ignored. Telephone contact results in you being lied to by customer service agents. Attempts at cancelling orders only result in the item being despatched after weeks of waiting. No doubt this is a delibearate action aimed at securing the sale. Easily found online reviews of this retailer report common occurences of unauthorised credit card payments taken, deliveries taking weeks/months, despatch of damaged goods, and lengthy battles to obtain refunds. It should also be noted credit cards on charged on placing of order and not on despatch of order - financially very beneficial to Chemist Direct when orders are not processed for weeks. Chemist Direct is so adept however at covering their tracks, lying, and issuing vague responses to specific enquiries that they have, so far, been able to get away with such apparent fraudulent behaviour. They are certainly guilty of sharp practice, if not downright fraud. Do yourself a favour and steer well clear of Chemist Direct.
  | 13 Mar 2010 Report Abuse
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it takes ages to get your order even though they say fast delivery, and they never keep you updated ob your order, it took me two months to get my order and it was only half , there fore i decided to cancel the rest as they always gave little help
  tommychimanwan | 12 Mar 2010 Report Abuse
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I have ordered many times from Chemist Direct and have been satisfied. On this occasion however I ordered over a week ago and it has not dispatched. No one replies to my emails and their online help service has not become available after 20 minutes of waiting. I would look elsewhere.
  pudding | 09 Mar 2010 Report Abuse
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Cash quick to go to pending
  Eira | 03 Mar 2010 Report Abuse
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