Get up to £60.00 of your purchase back when you shop with Plusnet Broadband Join TopCashback Free
Get up to £60.00 of your purchase back
when you shop with Plusnet Broadband

Plusnet Broadband Reviews

Many TopCashback members who have chosen to leave a Plusnet Broadband review after shopping with them through us have left positive feedback about both the process of earning cashback and the Internet service provider themselves. In terms of the service provided by Plusnet, you will find members have left comments such as “brilliant service, good speed, stable line and no issues”, “process was simple and easy to do. No noticeable drop in service or speed, and reduced my bills in half — perfect” and “excellent in every way”.

Take a look at the Plusnet Broadband reviews below and you will also find great remarks about how quickly some members received their cashback. These include “tracked very quickly, went to confirmed after 22 days and payable after 23 days. Couldn’t have gone any better, an easy £85 and saving a fair bit on my last supplier as well”, “excellent. Cashback as promised, broadband as promised — tops” and “speedy, no nonsense payout”. Plusnet are renowned for their customer service and this is reflected in feedback such as “great service and customer experience” and “fast, efficient service — recommended”.

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Plusnet Broadband Reviews
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Declined first time. Had to raise an issue, and it then for approved.
  ian2000t | 21 Sep 2017 Report Abuse
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A few hiccups with the cashback being declined at first but contacted Plusnet and TCB Twitter support and the cashback was reinstated and paid correctly.
  nasdaq100 | 20 Sep 2017 Report Abuse
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I was declined the initial payment but once I queried it was duly paid in full
  Nwill1967 | 18 Sep 2017 Report Abuse
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Did not track at first but tcb sorted it
  Busterben | 17 Sep 2017 Report Abuse
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Really straight forward to do and very easy to claim cash back. Thanks
  tommo61737 | 15 Sep 2017 Report Abuse
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rubbish. had to appeal to top cashback to investigate and plusnet will not pay to paypal
  Unit68 | 13 Sep 2017 Report Abuse
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Just to update my last review, I raised a support ticket and my cashback has no been paid.
  jondm1 | 06 Sep 2017 Report Abuse
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Great service and dealt with a query very efficiently. Highly recommended.
  jrdlea | 06 Sep 2017 Report Abuse
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cashback declined days after signing up, total joke, dont waste your time with their excuses about decline, everything went and tracked perfectly, only to be declined! go figure!!
  nittygritty | 05 Sep 2017 Report Abuse
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Took ages for cashback to come through. Internet speed is a lot lower than expected
  BethJeffs | 04 Sep 2017 Report Abuse
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No issues with getting cashback. Would use again.
  mubarakdawood | 04 Sep 2017 Report Abuse
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The payment came through after it was declined and I had to raise a ticket. This process was quick and I soon got it paid. As for Plusnet I am very happy with the service.
  Iduno | 02 Sep 2017 Report Abuse
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Great service and quick payout with good percentage
  jamieleesis | 01 Sep 2017 Report Abuse
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The best over all ISP ever. Easy to switch to, clear pricing, excellent customer services/
  eyag | 29 Aug 2017 Report Abuse
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I was quoted £95 cashback when I signed up, then it tracked at less than £20.00 and then was declined altogether. I raised a claim and eventually was paid the full £95.
  Bolligrew | 26 Aug 2017 Report Abuse
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Really pleased
  locojohn46 | 24 Aug 2017 Report Abuse
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Cashback did not auto track to my account. Claim to cutomer care and all sorted. Cashback then became payable quickly. Plusnet all good so far for broadband.
  John214 | 24 Aug 2017 Report Abuse
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I signed up with Plusnet in July which tracked fine, but like many others in August my cashback was declined. I lodged a claim and a few days later the £75 was then confirmed. I won't hold my breath until it's payable but at least it has been resolved for the moment.
  hayleyharper | 21 Aug 2017 Report Abuse
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Another person fooled by the reviews being ordered by stars, not date. Plusnet, you need to drop the "Proud" from your logo, so it just reads "We'll do you".
  Dog_Egg | 11 Aug 2017 Report Abuse
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For those who have joined Plusnet in the July period it has been noted that there was an issue with the referral system meaning ALL cashback claims regardless of referral site were declined. I encountered the same issue but got the £110 cashback paid to me by cheque. If the cashback didn't track contact the staff through the Plusnet Community forums and they'll address the issue and get the Cashback claim resubmitted for payment at the beginning of the following month.
  Unknownfate | 10 Aug 2017 Report Abuse
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Tried twice .they lie and refuse cashback.Broadband 2012 never paid
  drmasif | 09 Aug 2017 Report Abuse
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I signed up for PlusNet Broadband through Topcashback for a cashback deal of £110 mid June. My service transferred to Plusnet on 15th July 2017. I received notofication that my cashback was declined with no explanation given. I contacted PlusNet and they informed me that the code applied to my signup was 1718fibre80122 which was not a cashback code! Now clearly as I did not apply any codes I have no idea where this came from. i have raised cashback claim through Topcashback who advise it could take 2 - 4 months to resolve and that they submite their claims in batches to the merchants. No infor on how often these batches are submitted or indeed when mine might be which was raised as a cashback claim five days ago. I am far from impressed with this debacle and I would advise anyone to think very carefully before signing up for an offer for PlusNet especially through Topcashback. I hold little faith that my claim will be resolved yet I have done nothing wrong. I would like to point out that I have used Quidco regularly without issue and I regret not having signed up through them as you can at least get live chat with Quidco rather than waiting for a ticket based system to be answered. All in all I am very disappointed. Would not recommend.
  stucam | 07 Aug 2017 Report Abuse
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Cashback denied for no reason...poor show plusnet.
  Jimyfloyd | 03 Aug 2017 Report Abuse
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Just to add- all 6 reviews in the last 2 days say their legitimate cash back was rejected for no reason. Clearly a scam here on Plusnet's part. I'd avoid like the plague and go somewhere where you will actually get your cashback.
  cuffbertt | 03 Aug 2017 Report Abuse
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Don't bother with them. Went through the process properly and my cashback was declined for no reason whatsoever. Will lodge a missing cashback claim but I don't hold out much hope.
  cuffbertt | 03 Aug 2017 Report Abuse
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