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Get up to £42.00 of your purchase back
when you shop with Plusnet Mobile
Plusnet Mobile Reviews
Reviews and experiences from TopCashback members who have shopped with Plusnet Mobile.
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Plusnet Mobile Reviews
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Not tracked, but high payout after submitting ticket...
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brejnakus | 22 Jul 2020
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Not tracked, but high payout after submitting ticket...
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brejnakus | 16 Jun 2020
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Avoid this retailler waited over 6 months and then for no reason declined the payout i will be leaving the network asap
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edward20000 | 06 Jun 2020
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The cashback was paid within the 12 weeks or so as expected. it is a shame to wait 3 months for the cashback as the gratification, and return on outlay is so delayed, but i have bought another 2 times from Plusnet, so will get more cash back from them soon so it's good if you're a repeat customer.
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hpettit | 14 Apr 2020
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Purchased several Sims for the family in quick succession, two tracked, third one didn’t. Raised ticket for third which was paid, however the two that tracked didn’t. Not happy!
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SB1539073914 | 12 Apr 2020
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Took 5 months and much chasing to get the right cashback ... Phew. One stars for finally paying correct cashback. If payout was quicker, I would have given five star.
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mofatcashb | 11 Mar 2020
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Expecting £50 cash back but transaction initially tracked at £0 and was then declined. I know i followed all the correct proceedures and so a rubbish experience.
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eric_cross | 01 Mar 2020
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Took up a great offer, but for 4 months showed as ZERO balance. Had to continuously pursue TCB, until eventually received the payment in January. Disappointing and frustrating (can’t fault TCB, their customer service as previously has been responsive within their limits)
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mistertex | 18 Jan 2020
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does not pay. waste of time.
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fairbairnd965 | 05 Jan 2020
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Took a while but paid out as expected
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Garryd | 24 Dec 2019
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Plusnet had advertised a £50 cashback payout on a £10 per month one month sim only deal. In hindsight clearly a mistake, and they are now doing the £50 cashback on a 12 month sim only, rather than a one month. I consider it no coincidence that Plusnet are now saying that plusnet are now claiming that topcashback was not the last channel for the sale, when it in fact was. Telling lies to get out of paying out advertised cashback is highly inappropriate, and as a result I will never use plusnet for either phone or broadband (which I am just about to make a switch on).
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manja | 20 Dec 2019
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I would leave zero stars if I could as Plusnet/Topcashback advertised a significantly higher figure but then refused to honour it. The told me I should not base my purchase decision on the cash back amount, year right - who doesn't, that's the whole idea of the incentive that is cashback? Absolute crooks I will never use Plusnet again once my contract ends.
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Ambryboy | 02 Oct 2019
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Would like to be more positive as the offers are good but none of the three sims I have ordered have yet tracked correctly. Hoping customer care can address and will update
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Amcbuz123 | 29 Sep 2019
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very helpfull when things need sorting out
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craig2256 | 02 Sep 2019
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Came good in the end recommended
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snowshine | 31 Aug 2019
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took more than 6 month to confirm CB after numberous enldess email to TCB site! Do not go through here for CB go striaght to retailer. thanks!
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Carrot8_Mimi8 | 29 Aug 2019
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Didn't track at first but after raising a claim, no issues. Great customer service from topcashback
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richychan | 28 Aug 2019
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Tracked as £0 and claim declined as "correct cashback already awarded". 6 months later and the claim is still open. Service was decent for a virtual network operator, but included a couple of weeks with no data or SMS due to a problem with their customer accounts system, with them providing zero communication or customer service. I've since switched away and wouldn't touch Plusnet again. You get what you pay for.
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robashj | 07 Jul 2019
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Took ages to get cashback and required a customer support from topcashback to get it to track correctly
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richardg9522 | 20 Jun 2019
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I took out two contracts one for myself and another for my wife. The first payout tracked fine, the second did not, had to do a ticket and paid. Apart from that it was great.
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mrjoebloggs | 29 May 2019
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Made two purchases one tracked one didn’t. Have opened a case with Topcashback. If it tracks then I’ll happily give a higher rating
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snowshine | 21 May 2019
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Great, paid out just as promised
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Megabusymum | 15 May 2019
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