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Policy Expert Home Insurance Reviews

Policy Expert’s customer service comes in for high praise from TopCashback members who have purchased insurance from them through us, with some saying it is amongst the best they have encountered.

Others to leave Policy Expert Home Insurance reviews describe them as providing excellent communication and being friendly and helpful, whilst at the same time offering value for money insurance policies and fast cashback payout. Also mentioned are Policy Expert’s simple online form, which they say makes it easy to purchase good value, comprehensive insurance. Members are also impressed with their back-up legal team.

They have a four-star rating on Trustpilot, with two-thirds of people who have written a Policy Expert Home Insurance review giving them a five-star rating. They receive positive feedback for the fact you can renew your insurance in less than 10 minutes and they offer a smooth process thanks to easy to understand instructions. Customers were also impressed by the fact their price was held for two years and they had the choice of a great range of optional extras at a reasonable price.

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Policy Expert Home Insurance Reviews
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Meaningless
Could offer any amount of cashback you’ll never get it. Agreed to this policy on the basis of the cashback making it reasonable, 7 months later was declined because of either ‘unrecognised order number or not referred through Topcashback’ well which is it? Topcashback have washed their hands of it to, a vile way to carry on, wont be renewing with them
  y_lloh | 29 Oct 2024 Report Abuse
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Had to chase this up
I had to make a complaint to Topcashback to get this payment. Not sure if Topcashback were actually paid by the retailer but they honoured the payment and paid me out.
  Gazzajam | 05 Oct 2023 Report Abuse
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Brilliant
Cashback was paid as promised and it was sorted within five months. excellent.
  mokho786 | 18 Sep 2023 Report Abuse
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No cashback
Cashback initially tracked but was then declined, no idea why.
  NicholasS | 10 Jun 2023 Report Abuse
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Never paid out
I've taken two policies out over the past few years using this provider. Both times my cashback was declined. One of the few merchants I seem to get consistently declined cashback. I won't be using them again.
  ismine9 | 07 Jun 2023 Report Abuse
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Declined my cashback of £50, I paid over the odds for this insurance,
Declined my cashback of £50, I paid over the odds for this insurance, i might now cancel the policy and wont use again !
  JENNYTOTS1974 | 27 Apr 2023 Report Abuse
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No cashback
Didn't track at first but was told it was on ice. Then it was rejected by Policy Expert so i lodge a claim and this was also rejected.
  NicholasS | 22 Apr 2023 Report Abuse
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No tracked and declined
Poor experience. Declined a fairly big cash back amount and refused the claim I raised. Won't be buying from these guys again
  saqibmalik1 | 12 Apr 2023 Report Abuse
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Rejected cashback
Rejected cashback and said that TCB may or may not have been the last site to refer - apparently even a pop up could confuse the system into thinking the referral wasn't via TCB. Waste of time.
  saqibmalik1 | 08 Mar 2023 Report Abuse
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They declined my cashback and it wasnt until I appealed it that they decided they would pay me! What would happen if I wasnt proactive and appealed it
  ddsmith1 | 22 Dec 2022 Report Abuse
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tracked and then rejected - avoid
  mjwaberdeen | 19 Oct 2022 Report Abuse
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I got cash back quickly, but wont pay out for emergency, have taken now to complaint and now to ombudsman. I will never ever use them again ever. Avoid.
  mrjoebloggs | 12 Oct 2022 Report Abuse
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Cashback processed ok but insurance cover is poor
  Mmaatttt | 28 Sep 2022 Report Abuse
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Not easy I had to submit a missing cash back claim
  DeeC53 | 06 Apr 2022 Report Abuse
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Cashback tracked without any problem. Saved on the insurance and got cashback. Really pleased.
  Anne Green57 | 08 Mar 2022 Report Abuse
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Signed up for £100.cashback and only received £45.Very disappointing
  Cassin59 | 30 Nov 2021 Report Abuse
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Reliable company. very pleased with how straightforward it was to decide and purchase.
  Dursley | 23 Nov 2021 Report Abuse
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Logged value of Policy at zero so no cash back as advertised
  Lucybarrett | 21 Nov 2021 Report Abuse
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Superb hassle free genuine cash back
  squiffle | 11 Nov 2021 Report Abuse
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Easily the best around when it comes to insurance brokers
  Craiga76 | 11 Nov 2021 Report Abuse
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Clear and straight forward home insurance.
  sp4J2dog | 11 Nov 2021 Report Abuse
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Good price as well as topcashback! Well done
  Vitara107 | 11 Nov 2021 Report Abuse
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Great value for money & earned cashback as well.
  Jackie McDon | 24 Oct 2021 Report Abuse
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waited 3 months and still no cashback
  Dougie1307_ | 03 Oct 2021 Report Abuse
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Went from Zero to Payable
  164591837 | 12 Sep 2021 Report Abuse
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