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QVC Reviews

Reviews and experiences from TopCashback members who have shopped with QVC. Log in to review
QVC Reviews
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Fast payout
Fast payout
  mark_mackey | 20 Apr 2024 Report Abuse
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good company and products....but...
good company and products....but...VERY slow pay out hence I have only given them 1 star-as far as customer service and products are concerned this would be a 5 star rating-
  donkeys1 | 18 Apr 2024 Report Abuse
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Declined my claim after not tracking
Waste of time - I don't know why TCB let them get away with it, they should be removed from this site. Discgrace.
  dave10394 | 17 Apr 2024 Report Abuse
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Thieves
Refused cashback after all the waiting and missing submissions which is not acceptable. I was cautious about buying from this company before i did so and would certainly never buy from them ever again
  adampop | 17 Apr 2024 Report Abuse
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Thieves
Refused cashback after all the waiting and missing submissions which is not acceptable. I was cautious about buying from this company before i did so and would certainly never buy from them ever again
  adampop | 17 Apr 2024 Report Abuse
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Don't pay out
My experience is not paying out, only 1 in 5 purchase was not declined after months of waiting. They Track okay but then they declined them months later and they were very small amounts.
  weefortune | 11 Apr 2024 Report Abuse
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No Cashback
I've never had cashback track with QVC, always have to start a claim. QVC certainly don't like to pay out. A particular irritation is when I bought a hanging garden chair, with a special cashback offer of 18% entitling me to £39 cashback. QVC refused to pay out, with no explanation. The high cashback offer was the reason I went ahead with the purchase, which was a stretch for me. I've mentioned issues with QVC to Topcashback customer service several times, but sadly nothing changes.
  Green111 | 07 Apr 2024 Report Abuse
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Worth looking at
Always a good choice. Some big High Street names on special offers.
  KCarson | 04 Apr 2024 Report Abuse
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Too long a wait
QVC take almost a year to pay out and then they have to chased/nudged. There prices are not always the best, as with everything research is need to get the best value.
  tooslownogo | 24 Mar 2024 Report Abuse
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Very rarely pay out
I have been a QVC shopper for over 20 years. I have rarely had any issues with the products purchased, delivery is prompt and their direct customer service is great. The cashback scheme however, is dreadful. In my experience, more claims are declined than are awarded and sometimes it can take up to 9 months for the rejection. The pay out time is on average around 6-9 months. It feels that QVC do not genuinely want to be part of a cashback scheme - what they do want, is the additional advertising they get from being part of one. If you are relying on the cashback to justify the purchase, especially a high priced item (ie: would not buy at full price without the cashback), I would recommend you don't buy as it's more unlikely, than likely, that you will get anything.
  meandmrmacca | 29 Feb 2024 Report Abuse
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Great Products, terrible tracking and payout time
They have some great deals on QVC and quality brands, but really bad at tracking and paying cashback and when they do it takes over a year to pay out and you have to chase. Not sure why it's so bad.
  gjones999 | 26 Feb 2024 Report Abuse
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Very slow to payout
Very slow to progress to confirmed and as long again to become payable - I've made a number of purchases that have taken 6-9 months for the cashback to become payable. Also, my experience is that QVC doesn't payout if you use easy pay offers.
  glt777 | 24 Feb 2024 Report Abuse
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no problem at all
very easy no problems at all, money went straight into my account
  campanula1066 | 22 Feb 2024 Report Abuse
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Great Customer Service, Awful Payout
QVC takes months sometimes years to go from pending to confirmed and then longer to get to payout stage. I have made purchases because of the cashback deals, only to find, over a year later that they won't payout. One purchase was an expensive piece of jewellery which attracted a cashback of around £70. Never paid out, which is ashame as their usual Customer Service is second to none.
  Josiemarie | 21 Feb 2024 Report Abuse
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Debatable
Hardly anything tracks now
  Pinkchampagne88 | 15 Feb 2024 Report Abuse
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No cashback often then declined
They advertise cashback, you claim at the correct % and for me it rarely tracks so you make a claim and they decline. They need to get their act together
  talisker25 | 12 Feb 2024 Report Abuse
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Hit & Miss
Do not order if you are relying on the Cashback to come through. It is a total hit or miss if it's paid and it can take 6 months for you to be informed. I had some pay out but most others declined for no reason.
  KCK | 11 Feb 2024 Report Abuse
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Declined
Bought Ninja and seemed to all track fine but was declined for no reason. Have raised a claim so hopefully get cashback eventually.
  ckchalmers | 09 Feb 2024 Report Abuse
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Declined cashback
Declined cashback for no reason. Purchased a Ninja when they were being advertised on here with a good cashback rate, followed the terms and conditions, last thing I clicked through.. and it was still declined? I have raised a claim for it, but I'm not holding my breath. Not impressed.
  Londonkel | 01 Feb 2024 Report Abuse
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Did not pay out
Very annoying as made a big purchase but did not pay out
  ExDB | 30 Jan 2024 Report Abuse
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Decline too often
Take a long time to process and often decline cashback despite the transaction being valid, which is very poor. Rarely buy now due to this poor experience.
  julieta11 | 29 Jan 2024 Report Abuse
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No rhyme or reason to rejects
Sometimes it pays (eventually!) but regularly doesn't. I recently had one paid and one rejected when I had placed two separate orders on the same day.....nothing different done from my end.
  eatherl | 26 Jan 2024 Report Abuse
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very slow payout
good company to deal with for purchases but very slow payout of TCB
  donkeys1 | 23 Jan 2024 Report Abuse
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QVC regularly declines cashback
Regularly use QVC to purchase products. They often have good range of items which I like. Been shopping with them for 25+ years and rarely return anything, 2-3 things in the whole 2 decades. Despite this, it seems as if the cashback which is confirmed quickly once order is placed, is declined and is never actually paid into cashback earnings. If QVC is not committed to issuing cashback they should remove themselves from this cashback website. Will continue to shop with them, but any cashback which they claim to give is misleading
  Pinniped1 | 15 Jan 2024 Report Abuse
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Avoid - never had an issue before but QVC Declined for no reason
I've never had an issue getting cashback with TCB but QVC declined for no reason. I bought and kept the item (a face steamer) and made sure no vouchers were used, no other cookies as never been to QVC before yet still declined. I would avoid them as it seems they just do not pay out - very dishonest
  neilbradleyuk | 11 Jan 2024 Report Abuse
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