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Get up to 6.3% of your purchase back
when you shop with Radisson Hotels

Radisson Hotels Reviews

Reviews and experiences from TopCashback members who have shopped with Radisson Hotels. Log in to review
Radisson Hotels Reviews
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Black Friday Code on topcashback not valid
I was planning on booking 3 rooms here because the cashback would have made it a nice deal but the code it tells you to put in (BLCKDEAL) just comes back as not valid. I then came to read reviews and the majority say that the Raddison refuse cashback anyway so I won't take the risk! Raddison, you have just missed out on £2500 worth of business!
  shelaghgunn | 25 Nov 2024 Report Abuse
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Cashback pointless since hotel website fails to log me in or permit booking
Made booking with Radisson & Firefox via my iPad ok which tracked immediately with Topcashback then 2 hours later whole system fails to work. No tech support avaialble at Radisson. Believe this is not Topcashback issue but beware if trying to take advantage of todays special cashback rate
  154816 | 10 Nov 2024 Report Abuse
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Doesn't pay out!
I've been waiting for 6 weeks for Radisson to acknowledge TopCashback and they won't even do that. I'm due over £100 and was the only reason I booked with them. Won't be booking with Radisson again!
  U01chf2 | 11 Oct 2024 Report Abuse
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Don't pay out!
0 stars! Paid nearly £2k for hotel stay and they said "it didn't trace" - they need to be removed from here. Not acceptable
  james579 | 13 Sep 2024 Report Abuse
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Does not track
This merchant never tracks… no issues with other merchants…
  axel31nl | 13 Sep 2024 Report Abuse
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Transaction cannot be traced
Very frustrating to find 3 months after a completed stay they come back with transaction cannot be traced ! I should have booked on the app as the rate was slightly cheaper but opted for the more expensive rate via top cash back as taking the cash back into consideration looked to be a better deal. Apparently not and looks like this is a common issue.
  Heln434 | 27 Aug 2024 Report Abuse
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Payable 10 weeks after day
No issues. Confirmed a week or so after stay at the end of May and is now,payable (mid august).
  zeepuff | 23 Aug 2023 Report Abuse
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Completely untrustworthy. Avoid.
Large amount of cashback refused, post-stay, because “the terms and conditions were not met”. The only person not meeting the terms and conditions here is Radisson. Given how they treated Radisson Rewards members with the overnight, no-notice devaluation of the scheme though, one should not be surprised that the refuse to hold up their end of the bargain when it comes to paying cashback. I will not book with Radisson again. A terrible, untrustworthy company to deal with in every respect.
  tifosi678 | 17 May 2023 Report Abuse
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They simply don't pay out. This is a con.
I spent over £1500 on a stay. The £100 cashback was a factor in choosing Radisson. Rejected. I fulfilled my side of the bargain. I've stayed a lot with Radisson and this just sours things for me. Companies need to treat their customers right. They will lose a lot more than £100 with loss of my future custom. Sadly the accountants are in charge and there is no column in the spreadsheet for upset customers.
  aecampbell | 17 Mar 2023 Report Abuse
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Declines after stay
Just completed two stays at different Radisson hotels, expecting a fair amount of cashback. Both have now gone straight to decline without explanation. When combined with the awful no-notice devaluation of Radisson Rewards, this is just another reason to stay well clear of this very untrustworthy chain.
  tifosi678 | 20 Feb 2023 Report Abuse
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Cashback was pending for over a year, and then they declined even though I stayed!
  beckylouise19 | 01 Jan 2023 Report Abuse
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Would give 0 stars if possible. No word for 12 months, then declined cashback. Seems that this is consistent with every other reviewer...
  yaohuey | 13 Dec 2022 Report Abuse
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Stayed in October 2022, cashback declined in November 2022. Not worth booking direct unless cheaper without Cashback as it seems legitimate stays don't get paid out :-(
  JayWee | 02 Dec 2022 Report Abuse
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Booked a hotel and stayed there over 4 months ago, and nothing has changed on my cashback. Don't know why TCB even allows them to remain on here if they obviously never pay out. Get this sorted Radisson!
  dylanv | 27 Nov 2022 Report Abuse
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8 months down the line and still waiting for cashback
  Widdring | 05 Jun 2022 Report Abuse
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6 months and still waiting for cashback...
  lucifermcnasty | 17 May 2022 Report Abuse
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Really nice hotel. However, they declined the cashback! Pointless booking through the link.
  chasler04 | 19 Nov 2020 Report Abuse
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Rarely pays out - only once in 10 stays. Not good enough
  Bristol_Hornet | 26 Aug 2020 Report Abuse
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endless run for the missing cashback
  Alons | 16 Apr 2019 Report Abuse
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They waited years and then decline. Foul play.
  ve1705 | 06 Dec 2018 Report Abuse
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Never paid out once in 10+ stays
  richardbarnfield | 30 May 2017 Report Abuse
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Do not use. They do not pay out.
  Placencia | 05 Dec 2014 Report Abuse
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As others are stating had huge troubles with radisson paying the correct cashback. The site have tried for moths to get radisson to admit they are using a wrong exchange rate to calculate my cashback from three separate stays. All incorrect and all of course short changing me. Very disappointed with radisson
  emmab178 | 15 Aug 2014 Report Abuse
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I wonder why this merchant has such a high satisfaction rating when it has rejected every one of my eligible stays without explanation. Has anyone actually been paid their cahsback?
  Rainmaker | 19 Mar 2014 Report Abuse
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Had a great stay in the hotel but they declined the cashback, this site has done everything to try and get it but Radisson don't want to know. thank you to topcashback for trying and thanks to Radisson for a great stay at the time but the cashback was a reason I picked them so I'd pick a different hotel next time.
  suunto | 28 Feb 2014 Report Abuse
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