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Rare London Reviews
Reviews and experiences from TopCashback members who have shopped with Rare London.
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Rare London Reviews
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I returned 2 parcels to Rare to the value of £124.60 13/08/16, 35 days ago. I have yet to receive a refund. I have sent numerous emails to Rare to chase this up and get the same response every time 'we do not confirm receipt of a parcel...' I keep asking someone to investigate further for me but have not had a response to this. I returned 2 other parcels the same day to asos.com and refund was in my account 16/09/16, 3 days later!!! How can Rare think its acceptable to hold on to my money for this long? I feel at this stage they have no intention of refunding me for the items I've returned and that Rare London are in fact thieves and are purposely committing fraud against their customers. I have never had a problem like this before in all the years of ordering online. Their customer service is absolutely atrocious, to just keep telling me to wait, sending the same generic email while they steal over £100.00 from me, a customer. STAY AWAY, ABSOLUTE SCAM!!!!
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| 19 Oct 2016
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great company to order from items arrived quickly and they are amazing quality!highly recommend!
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shazz395 | 07 Jun 2016
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Excellent cashback service, quick to payout
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Jjacky1969 | 28 Apr 2016
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