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Redfoot Shoes Reviews
Reviews and experiences from TopCashback members who have shopped with Redfoot Shoes.
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Redfoot Shoes Reviews
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Buyer be very aware. I placed an order on the redfootshoes website. Now to look forward to my one pair of shoes. 4 days go by and no shoes. I send an email and inquire where they are. The reply came to explain I had inputted the wrong address details. I bought them using the Pay Pal platform so I did not understand this excuse as every other company I had bought from using the same payment method had resulted in my items be delivered. Once I had mentioned this I had another reply that the person did not know this and thought I had written the wrong details.7 more days passed by and still no shoes. I emailed again, this time the reply mentioned a 40% refund due to the on going issue. I was then told next day delivery. Well 2 more days past by and I again emailed to find out the reply was that the shoes had been damaged in transit to my home. YOU COULD NOT MAKE IT UP. I thought at least I would receive my shoes before I go away on my up coming holiday. NO that was not the case. Rather than sort the issue out red foot shoes decided to refund the rest of the money and wash there hands completely. I sent another email and explained as this issue was not of my making surly you would compensate me by sending the shoes as a way of saying SORRY for all this. The reply has still not come. It seems that if they go silent then I will go away quietly and forget this ever happened. Actually I believe that both good service and BAD service should be shared around so every body knows what they could be in for should the same issues happen if they buy a pair of shoes. In my opinion, supplying a pair of shoes because if you think of it. Offering a 40% refund when I had waited many days was a given but when another issue happens i just get nothing. I run and own 3 businesses and if this ever happened to any of my customers I would do the right thing and give the customer the refund and send the shoes. I guess we are not all the same.
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| 26 Sep 2019
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Order tracked correctly and prompt payment. . I found the staff to be friendly and helpful and the ordering system easy to use. Shoe specification on the Redfoot website is accurate, the shoes are well packaged – order placed on Tue 28 Nov at 16:19 hrs and delivered on Wed 29 Nov at 16:44hrs by Hermes, signed for tracked parcel service. The Shoes are very comfortable and a good fit. They are well constructed, stylish and priced at an affordable level. Overall, excellent service and great value for money – very well pleased with my purchase.
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paulslater | 03 Feb 2018
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