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Get up to 2% of your purchase back
when you shop with Richer Sounds
Richer Sounds Reviews
Reviews and experiences from TopCashback members who have shopped with Richer Sounds.
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Richer Sounds Reviews
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Declined for no reason
As others have experienced, cashback on a perfectly valid order was declined after 3 months. Very disappointing.
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HumanLeagueFan | 03 Nov 2024
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Declined claim after 3 months
Very straightforward order. Took 3 months to decline. I do not why this companies risk future business just to save a few quid.
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amseiko | 13 Sep 2024
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Didn't honor claim
Didn't honor claim after taking months
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DaveBeer84 | 02 Sep 2024
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A1
AAAAAAAAAAAAAAAAAA1 SOUNDS AMZING
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fordxr3i | 06 Jul 2024
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No Honor
Spent £4000 + on tvs and they didn't honor the cashback, decline my claim as well.
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Mivan_ | 15 Apr 2024
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Cash back declined
Took 3 months to decline cash back on tv costing over £1000. No reason was provided, despite providing receipt and being able to clearly identify time-tracked transaction via TC.
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mj_monks | 11 Apr 2024
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Didn't honour cashback on TV costing over £1000
I guess they had no intention of paying it & it was declined for no reason at all - won't be buying from them again. Avoid
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eddemonic | 05 Mar 2024
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Issues with cashback
I purchased 2 tv's in close succession, one of them was paid out for cashback, but the second more expensive set was not.
I raised a query with customer services and it was declined again, I have followed this up again. This has been ongoing for the past 6 months or so.
I have noticed that the transaction on their website is showing as processing, which it isn't as I have paid and received the tv in July 2023.
I have never had an issue when buying from RS before, but it's always that one bad experience that comes to mind when buying from a retailer in future.
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Garret1878 | 05 Feb 2024
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Cashback cancelled by Richer Sounds
Cashback cancelled on £1599 purchase with no coupons or discounts applied. No idea as to why. Claim raised and after 6 months TCB paid me instead as there was no resolution to my claim. So kudos to TCB and avoid Richer Sounds if you can or at least be prepared that you might not get cashback on your purchase from Richer Sounds.
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jasq | 08 Nov 2023
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Casback denied
The claim stated Topcashback was not the last referrer. I completely disagree. Merchant don't honour cashback.
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Nima85 | 29 Apr 2023
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May be the quickest cashback I have ever received
I bought a new OLED TV online less than a month ago and the cashback has already turned to payable.
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robertjroy90 | 20 Apr 2023
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Not automatic but claim was processed quite quickly.
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Simon_Moloney | 02 Feb 2023
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Didn't track. Didn't do anything differently to normal and they claim TCB weren't the last referral!
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gdlrobertson | 07 Dec 2022
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Spent £246.55 on 11/7/22. Cashback £0. Doesn't make sense.
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zamoosh | 03 Nov 2022
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Cashback received as stated. No issues.
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Rawrb | 28 Jun 2022
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Did not come up as the last referrer so I had a battle to get paid.
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RobWB | 12 Jun 2022
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Transaction didn't track, missing cashback claim refused. Regular user of the site and jumped through all the correct hoops
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RedbullRJ | 18 May 2022
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They don't honour their cashback if it doesn't track and it often doesn't track, just look at all the 1 star reviews stating this. Avoid.
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Djshep | 30 Mar 2022
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Very disapointed as the cashback tracked at£0 on a £500+ click and collect order. Shame becase Richer Sounds are great but if I want cashback I'll have to go to one of the larger rivals in future.
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daharris | 19 Mar 2022
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Cashback denied, unable to dispute as over 45 days. Won't ever use them again as they also got a slating in press for fake pricing policy.
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BWuk | 17 Mar 2022
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great service and quick delivery
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georgeo5 | 20 Nov 2021
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Always use Richer Sounds whenever I can. Brilliant service and prompt delivery thanks!
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tcbmidge0 | 18 Nov 2021
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