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Get up to 8% of your purchase back
when you shop with schuh
schuh Reviews
Reviews and experiences from TopCashback members who have shopped with schuh.
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schuh Reviews
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Purchased the item, cashback didn't track, put in a missing cashback claim to have it declined for whatever reason. No problems with the purchased goods just the cashback experience was rubbish.
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| 26 Feb 2014
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We bought trainers before xmas (23rd) in their sale. the cashback was declined so not happy at all. there was no reason for it !!
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willard_price | 26 Feb 2014
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Didn't track so had to put in cashback claim but correct amount became payable today, one month after purchase. Very pleased!
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JS87 | 04 Feb 2014
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Declined cashback for no valid reasonw
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bigsyuk | 10 Jan 2014
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Bought exactly as per terms and conditions cashback tracked then declined the next day.
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| 15 Dec 2013
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This is the level to which all other retailers should aspire. Order available for collection within the hour. Cashback received within the week. Am I likely to use Schuh again? You bet. In fact, I just did.
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Alliebobtoo | 09 Nov 2013
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Attempted to order several times from Schuh however when directed to their website via topcashback the drop down menu for my country in the delivery section would not work. I left it and then kept getting emails from them encouraging me to purchase. Tried again several times and experienced same problem. Contacted Schuh who became uninterested the moment I said I tried to order via topcashback. They advised me to go to topcashback if I wanted a discount! They were very unhelpful and rude and not prepared to match the discount at all. Avoid them they are useless
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Michelle_233 | 06 Oct 2013
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Cashback did not track and Schuh refused to pay when a claim was submitted citing 'Another marketing channel was credited with the sale' - not the best service I have ever had.
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KJM0101 | 19 May 2013
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Scuh are brilliant. Ordered on a Saturday, delivered on the Monday (free delivery), perfect fitting trainers, I left a review on the site, they sent me a 15% discount code to use on line, which I have of course!! Cashback tracked very quickly so am hoping my next order will do the same. What a find!!!
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littlema333 | 31 Mar 2013
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Having used TCB for a considerable time this merchant deals with CashBack faster than any other that I have used. Very impressed and have returned to them for a second purchase.
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terrynaqi | 29 Mar 2013
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Not happy - cashback refused even though I spent over £40 - and the shoes have turned out to be uncomfortable!
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Purple_peach | 19 Feb 2013
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Merchant declined the cashback, I dont know why. I didnt send back the shoes,nothing. I would avoid merchant in the future
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jaweb | 14 Feb 2013
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Item did not track. A lot of people are having the same problem avoid SCHUH if your expecting cashback. Disappointed as i provided all the details for the transaction & topcashback gave no explanation why it was refused
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stone1 | 23 Jan 2013
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Transaction did not track, I submitted a claim which was declined today (2 months later) no explanation!
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avfeeney89 | 30 Dec 2012
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Did not track and then claim declined with no reason. Poor customer service
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AI1969 | 29 Dec 2012
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Cashback didn't track, TCB not bothererd, said I visited someone else that's why it didn't track and they can't say who due to strict confidentiality rules. Utter rubbish.
Now being continually harassed by Schuh with annoying texts.
Best bet is to try another retailer.
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2013tweet | 18 Jul 2012
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Great service, lovely sandals. Kept informed all the way by merchant. Very speedy delivery. Very impressed!
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Munchkinfox | 17 Jul 2012
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Never received cashback for this retailer and Customer Services were unable to help. Will not use again.
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MandyMcShane | 11 Jul 2012
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My cashback claim has been rejected as 'Another marketing channel was credited with the sale'. I only use Topcashback, therefore this statement cannot be correct. I am really disapointed as I claimed the cashback in good faith.
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mrsjoe | 23 Jun 2012
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Quickly tracked as pending & quick delivery.
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Andrima | 06 Jun 2012
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Cashback was acknowledged really quickly which was brilliant!
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PrincessRayRay | 19 May 2012
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Cashback showed up very quickly! All good!
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| 03 May 2012
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excellent and very fast
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BLUE_TOES | 17 Mar 2012
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declined my cashback. not happy at all. no explanation would think twice about buying from them again
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emmymoomoo | 23 Feb 2012
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Good store but took a while to track cashback
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qdotc | 14 Feb 2012
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