Get up to 4% of your purchase back when you shop with Secret Escapes Join TopCashback Free
Get up to 4% of your purchase back
when you shop with Secret Escapes

Secret Escapes Reviews

“Secret Escapes are extremely quick at paying cashback. I have purchased many hotel breaks and am impressed every time,” is just one of the positive comments you will find in the Secret Escapes reviews left by TopCashback members who have booked with them through us. Many members seem happy with the deals available and the service offered by Secret Escapes, with comments including “wonderful service, thank you”, “quality products at a bargain price for holiday/breaks, fast payment for cashback — recommended” and “Secret Escapes has great offers, well worth using (with) cashback on top”.

There is also positive Secret Escapes review feedback highlighting the cashback process, with remarks ranging from “bought a hotel deal on 4th Jan, tracked immediately and (was) payable on 31st Jan — great cashback experience” and “tracked, confirmed and paid in two days — unreal! I’ll be using these guys again for sure. Still can’t believe it”.

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Secret Escapes Reviews
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DO NOT PAY CASHBACK !
19 Sep 2023 Hi, may I suggest that you remove this company from your site - as I have spent over £2000.00 with them, for them to refuse to pay any Cashback - even though the transaction had tracked successfully with you ! Robbers...
  pingu440 | 20 Oct 2024 Report Abuse
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Have not been paid
Booked a Paris trip with secret escapes and £69 showed as pending. Booked this in july naturally thought the status would change after the break had taken place which was August. It is still showing as pending, given all these poor reviews it doesnt look like I am getting paid so think top cashback should explore if secret escapes are worth working with.
  LisaT7 | 03 Oct 2024 Report Abuse
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Rejected for no reason
Like everyone else, legitimate transaction was declined. I don’t even know why they’re on this website, just remove them please!!!
  Irinaelena10 | 19 Jul 2024 Report Abuse
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If I could give it no stars, I would, company should be banned from site!
Paid a lot a money for a couples package holiday to Bali. Went through the cash back website and when it came to paying my cash 4.4 % cashback, strangley enough like so many other people's cash back, Secret Escapes are claiming that I didn't go though the Topcashback website and I most certainly did! This experience has not only put me off from purchasing anything else from Secret Escapes (as they are finished with me,) but I also don't really bother purchasing anything from Topcash any more. What's the point, when they are falsely advertising cashback with blatantly lying companies such as these!
  JULZ1971 | 18 Jun 2024 Report Abuse
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Avoid this merchant
Would be zero stars if that was available as a rating. Three-night hotel stay booked through Secret Escapes via TCB, but cashback declined. Very poor experience. Don't book with this company if you expect cashback.
  Royston85 | 05 Jun 2024 Report Abuse
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Declined for invalid reasons
Totally legit transaction declined.
  keithrob91 | 27 Apr 2024 Report Abuse
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Avoid!
Cashback declined for no reason, I did everything 100% correctly and it was rejected. I will avoid this website in the future.
  Irinaelena10 | 17 Mar 2024 Report Abuse
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Keep rejecting claims
Last four claims have all be rejected they say i didnot go through top cash back , ok will accept first on as maybe I did not ,but other three i know i did and still no cash back . Show up on my history log but once they say no , on where to go , not good
  fourmoore | 07 Jan 2024 Report Abuse
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Not impressed
I linked straight to the site from TC and made a purchase. According to the provider my referral was not via TC. No idea who got the money then and they don;t appear to want to discuss. Disappointing but also a bit sad (:
  galey2000 | 28 Oct 2023 Report Abuse
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Happy with cash back
this took a few months bur received it :-)
  Neelam06 | 03 Oct 2023 Report Abuse
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Thank you
TCB back on track; working hard to get cashback promptly from merchants as laid out Well done and thank you (:-)
  Julesjna | 25 Jun 2023 Report Abuse
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Cashback declined
TCB "not identified as the referral merchant" - when they clearly were (order number quoted) = unhappy customer.
  rodneym | 08 Jun 2023 Report Abuse
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Tracked & Paid no problem
often with travel sites they seem to do their best at swerving cashback, no such problems with secret escapes, decent city break hotel, price tracked and paid no issues. recommend
  coupsta | 07 Jun 2023 Report Abuse
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So impressed by all aspects of Secret Escapes
Every aspect of a recent holiday was delivered as promised by Secret Escapes with the welcome bonus of cash back via Top Cashback. Certainly made to feel my custom was important and valued to both companies.
  Fairway40 | 16 May 2023 Report Abuse
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Not tracked and cash back refused. Very disappointed having spent good money with this company
  rmiller69 | 31 Jan 2023 Report Abuse
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good cashback - worth the wait
  Barlaston2710 | 09 Nov 2022 Report Abuse
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I do not appear to have cash back on an order from yesterday. , 17th Am gust, total of £810.00.
  LeanneBircham | 18 Aug 2022 Report Abuse
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paid out with no issues
  peteuk | 07 May 2022 Report Abuse
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Very disappointed. Almost £600 and cashback refused. I will not be booking with them again.
  stevebob | 01 Apr 2022 Report Abuse
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Doesn't track hit and miss with offers you seem to get the shabbiest of rooms
  muncher | 26 Jan 2022 Report Abuse
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Fantastic choice with cashback. Value for money
  Valerieaugustina | 09 Nov 2021 Report Abuse
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Had to chase up but paid within 4 months with a good rate
  parsley57 | 06 Sep 2021 Report Abuse
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Don't bother as you don't receive the cashback
  Becci1963 | 27 Apr 2020 Report Abuse
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Very prompt in paying
  Morganic | 07 Jan 2020 Report Abuse
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Excellent!
  Matt558 | 19 Oct 2019 Report Abuse
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